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Remote Live Chat Typing Jobs in Kansas (NOW HIRING)

TapMango

$14.25 - $18.75/hr

Respond to, manage, and resolve support requests via live chat, email, and phone channels * Acquire ... Self-motivated with a high level of autonomy and sound discretion in a remote work environment

Liveops

Remote Customer Service Representative

Shawnee, KS · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Wichita, KS · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Cayenta

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

All JobsLive Chat Typing JobsRemote Live Chat Typing JobsRemote Live Chat Typing Jobs in Kansas

Remote Live Chat Typing information

What are some common challenges faced by remote live chat typing professionals, and how can they be managed?

Remote live chat typing professionals often encounter challenges such as handling multiple conversations simultaneously, maintaining fast response times, and managing customer emotions through text alone. To manage these, it's essential to develop strong multitasking abilities, stay organized with chat management tools, and use clear, empathetic language. Regularly updating product knowledge and following company guidelines also help ensure accurate and helpful responses, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a remote live chat typing agent?

To thrive as a Remote Live Chat Typing Agent, you need excellent written communication skills, fast and accurate typing abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Strong multitasking, problem-solving, and customer service skills help agents handle multiple conversations efficiently and empathetically. These skills and qualities are crucial for delivering timely, accurate support and ensuring customer satisfaction in a virtual environment.

What is a remote live chat typing?

A Remote Live Chat Typing job involves providing customer support, answering questions, and assisting clients through online chat platforms. Employees in this role communicate with customers in real time, typically handling inquiries about products, services, or technical issues. The job is performed entirely online, allowing individuals to work from home or any location with a reliable internet connection. Strong typing skills, good communication, and the ability to multitask are essential for success in this role.

What is the difference between Remote Live Chat Typing vs Remote Customer Service Representative?

AspectRemote Live Chat TypingRemote Customer Service Representative
CredentialsBasic computer skills, typing proficiencyCustomer service skills, sometimes certifications
Work EnvironmentOnline, from home, chat platformsOnline or call center, multi-channel communication
Industry UsageE-commerce, tech support, online servicesRetail, telecom, banking, various sectors
Job FocusTyping and responding via chatHandling customer inquiries, problem-solving

Remote Live Chat Typing primarily involves responding to customer queries through chat platforms, focusing on fast and accurate typing. Remote Customer Service Representatives may handle chats, calls, or emails, providing broader support. While both roles require good communication skills, Remote Customer Service Representatives often need additional customer service training and may handle more complex issues. The roles overlap in online work environments and customer interaction but differ in scope and responsibilities.

What are the most commonly searched types of Live Chat Typing jobs in Kansas?

The most popular types of Live Chat Typing jobs in Kansas are:

What are popular job titles related to Remote Live Chat Typing jobs in Kansas?

For Remote Live Chat Typing jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Typing jobs in Kansas look for?

The top searched job categories for Remote Live Chat Typing jobs in Kansas are:

What cities in Kansas are hiring for Remote Live Chat Typing jobs?

Cities in Kansas with the most Remote Live Chat Typing job openings:

Remote Live Chat Typing jobs near you
Infographic showing various Remote Live Chat Typing job openings in Kansas as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution.

Client Support Representative

TapMango

Remote

$14.25 - $18.75/hr

Full-time

Posted 8 days ago

Job description

About the Role
TapMango is seeking a Client Support Representative to provide first class customer service and technical support to our merchants. In this role, you'll act as both a technical support resource and a marketing/business consultant, helping clients get the most out of the platform while resolving their day-to-day needs across live chat, email, and phone.
This is a relationship-driven support role, you'll be the first point of contact for merchants, working closely with Sales and Success teams to make sure every client interaction builds trust and drives product adoption.
 
Salary: CAD 40,000 – 45,000
 
Schedule:
  • Core hours: Monday–Friday, 10am–6pm
  • Plus one rotating evening shift per week (1pm–9pm), which shifts to a different weekday each week
  • Plus rotating weekend coverage (Sunday–Thursday, 8:30am–4:30pm, with Friday/Saturday off) on a rotating basis
Shift rotation is subject to change in the future.

What You'll Do
  • Respond to, manage, and resolve support requests via live chat, email, and phone channels
  • Acquire the role of a marketing and business consultant to provide feedback to clients that fits their industry and business needs
  • Provide prompt, friendly, and overall awesome service across all customer interactions
  • Coordinate incoming requests with the Sales and Success teams to ensure client needs are met
  • Support administrative tasks regarding billing transactions, shipment processes, hardware setups, and potential merchant design work
  • Identify opportunities during service interactions to actively share platform best practices to stimulate product adoption and ROI
  • Identify and escalate defects to development in accordance with established escalation process
  • Maintain high level of product and internal process knowledge
  • Participate in and lead additional projects as required
 
What We're Looking For
  • Keen interest in technology
  • Experience providing exceptional customer service/technical support
  • Excellent written and oral communication skills
  • Superior customer service skills and a genuine enthusiasm for helping others
  • Strong computer skills with the ability to learn new software quickly
  • Experience working in a fast-paced environment
  • Detail-oriented approach with the ability to juggle multiple tasks simultaneously
  • Positive attitude and diligent work ethic
  • Ability to work well independently with minimal supervision
  • Self-motivated with a high level of autonomy and sound discretion in a remote work environment
  • Reliable, secure internet connection and ability to work effectively from a remote workplace
 
About TapMango
At TapMango, we provide companies with one of the highest quality customer engagement platforms on the market. We're currently powering thousands of merchants across Canada, the US and Europe, and we have just begun! Our mission is to empower businesses to do 3 things: retain customers, upsell to existing customers, and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer-facing technology, easy-to-use merchant tools, and automation algorithms, all aimed at enhancing the customer experience.
 
Why Join our Team?
Our platform is truly a game changer in the small business arena, and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains, so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture, tons of opportunities for growth and development, competitive pay, and lots more!

What We Offer
  • Generous time off plan
  • Fully remote work, we will assist with making your remote office space as comfortable as possible
  • Continuous virtual coaching and support
  • Comprehensive health benefits
  • Subsidized gym membership
  • Performance recognition
  • Professional development program
  • Growth opportunities (we really mean it!)
TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
 
Notice Regarding Automated Decision-Making:
For this role, TapMango may use artificial intelligence or automated tools to assist in screening applications. These tools support, but do not replace, review by our hiring team, all final hiring decisions are made by humans.
 
Why This Role Is Open
We're hiring for two Client Support Representative positions: one to backfill a team member who was recently promoted, and one to support our continued team expansion as we grow.
Employment Type: FULL_TIME

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