Responsibilities include troubleshooting customer issues, using analytical tools to resolve ... technical challenges, and maintaining detailed records of interactions. Candidates should be high ...
Responsibilities include troubleshooting customer issues, using analytical tools to resolve ... technical challenges, and maintaining detailed records of interactions. Candidates should be high ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Marketing Analyst (Remote)
Wichita, KS ยท Remote
DemandFactor is seeking a focused and skilled Marketing Analyst. This position is fully remote, and shifts are available during EST through PST hours. The selected candidate will perform various ...
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Marketing Analyst (Remote)
Wichita, KS ยท Remote
DemandFactor is seeking a focused and skilled Marketing Analyst. This position is fully remote, and shifts are available during EST through PST hours. The selected candidate will perform various ...
AI Threat Intelligence Analyst - Remote
Topeka, KS ยท Remote
$40/hr
... content and solving technical problems. This remote role requires over 2 years of hands-on ... Candidates should possess coding skills and strong analytical abilities, alongside a preferred ...
AI Threat Intelligence Analyst - Remote
Topeka, KS ยท Remote
$40/hr
... content and solving technical problems. This remote role requires over 2 years of hands-on ... Candidates should possess coding skills and strong analytical abilities, alongside a preferred ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
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Overland Park, KS ยท On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
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Overland Park, KS ยท On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Cybersecurity Analyst
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Candidates will support a team conducting NIST 800-53 control reviews, SRG/STIG/Benchmark ... Perform technical security control assessments in accordance with NIST 800-53 and other relevant ...
Cybersecurity Analyst
Mission, KS ยท Remote
Candidates will support a team conducting NIST 800-53 control reviews, SRG/STIG/Benchmark ... Perform technical security control assessments in accordance with NIST 800-53 and other relevant ...
GRC Analyst Remote India
Mission, KS ยท Remote
By supporting the implementation and maintenance of compliance automation tooling, as well as ... technical compliance requirements into clear guidance for non-technical stakeholders Strong ...
GRC Analyst Remote India
Mission, KS ยท Remote
By supporting the implementation and maintenance of compliance automation tooling, as well as ... technical compliance requirements into clear guidance for non-technical stakeholders Strong ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS ยท Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS ยท Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS ยท Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS ยท Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Remote AI Trainer & Quantitative Reasoning Scientist
Topeka, KS ยท Remote
$40/hr
This fully remote position allows you to work on your schedule while contributing to significant AI ... analytical coding. With competitive pay starting at $40+ per hour, this is a unique opportunity to ...
Remote AI Trainer & Quantitative Reasoning Scientist
Topeka, KS ยท Remote
$40/hr
This fully remote position allows you to work on your schedule while contributing to significant AI ... analytical coding. With competitive pay starting at $40+ per hour, this is a unique opportunity to ...
Senior Technical Analyst
Wichita, KS ยท On-site +1
$81K - $121K/yr
Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...
Senior Technical Analyst
Wichita, KS ยท On-site +1
$81K - $121K/yr
Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...
Technical Customer Care Specialist I ( Vin Solutions)
Kansas, KS ยท Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Kansas, KS ยท Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Wichita, KS ยท Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Wichita, KS ยท Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
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Topeka, KS ยท Remote
$19.25 - $26.25/hr
Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... This position will provide Service Desk support to our customers applying technical knowledge and ...
Part-Time Bilingual (Italian/English) Service Desk Analyst
Topeka, KS ยท Remote
$19.25 - $26.25/hr
Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... This position will provide Service Desk support to our customers applying technical knowledge and ...
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Topeka, KS ยท Remote
$50 - $60/hr
... Analyst to join their remote team. The role offers flexibility in schedule and project selection, ideal for various lifestyles. Candidates will review AI assistant outputs on finance topics, evaluate ...
Senior FP&A Analyst (Remote) AI QA & Finance Modeling
Topeka, KS ยท Remote
$50 - $60/hr
... Analyst to join their remote team. The role offers flexibility in schedule and project selection, ideal for various lifestyles. Candidates will review AI assistant outputs on finance topics, evaluate ...
Remote Quant Analyst & AI Evaluator
Topeka, KS ยท On-site +1
$60/hr
Benefits Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New ... Write clear technical explanations and well-documented analytical code. Provide feedback that ...
Remote Quant Analyst & AI Evaluator
Topeka, KS ยท On-site +1
$60/hr
Benefits Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New ... Write clear technical explanations and well-documented analytical code. Provide feedback that ...
Senior Sustainability & Data Insights Analyst (Remote)
Kansas City, KS ยท Remote
$82.80K - $104.50K/yr
An established industry player is seeking a Senior Sustainability and Business Analyst to conduct ... to support strategic decision-making. Join a forward-thinking organization that values ...
Senior Sustainability & Data Insights Analyst (Remote)
Kansas City, KS ยท Remote
$82.80K - $104.50K/yr
An established industry player is seeking a Senior Sustainability and Business Analyst to conduct ... to support strategic decision-making. Join a forward-thinking organization that values ...
Senior Manager, Technical Writing - Remote
Topeka, KS ยท Remote
$106.80K - $147.30K/yr
Capital One is seeking a Senior Manager, Technical Writing to lead a team that creates user-friendly documentation for our B2B software solutions. This remote role involves mentoring writers ...
Senior Manager, Technical Writing - Remote
Topeka, KS ยท Remote
$106.80K - $147.30K/yr
Capital One is seeking a Senior Manager, Technical Writing to lead a team that creates user-friendly documentation for our B2B software solutions. This remote role involves mentoring writers ...
Remote Health Data Analyst & AI Trainer
Topeka, KS ยท Remote
$40/hr
A data analytics company is seeking experienced quantitative professionals to evaluate AI-generated quantitative work, ensuring technical accuracy and real-world relevancy. This remote role offers ...
Remote Health Data Analyst & AI Trainer
Topeka, KS ยท Remote
$40/hr
A data analytics company is seeking experienced quantitative professionals to evaluate AI-generated quantitative work, ensuring technical accuracy and real-world relevancy. This remote role offers ...
Remote Technical Support Analyst Remote information
What are the key skills and qualifications needed to thrive as a Remote Technical Support Analyst, and why are they important?
What are some common challenges faced by Remote Technical Support Analysts, and how can they be effectively managed?
What is a Remote Technical Support Analyst?
What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Full-time
Medical, PTO
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Job description
Cengage Group is looking for a Customer Support Specialist in Wichita, Kansas. This position is primarily work from home and involves providing support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of interactions.
Candidates should be high school graduates with strong analytical skills and a thorough understanding of Microsoft and Apple systems. Benefits include healthcare coverage and paid vacation from day one. #J-18808-Ljbffr