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Chat Support Jobs in Kansas (NOW HIRING)

Sales Support Associate

Kansas City, KS · On-site

$16 - $20.75/hr

Contact potential customers via phone/email/chat to assist with inquiries * Obtain pertinent ... re supporting * Develop and maintain a knowledge base of the evolving product and industry.

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

Taking inbound phone calls, emails, and live chat in support of the current client base. * Product design and configuration. * Product creation and innovation. * Database clean-up and maintenance.

Client Support Representative

Overland Park, KS

$16.25 - $21.50/hr

Taking inbound phone calls, emails, and live chat in support of the current client base. * Product design and configuration. * Product creation and innovation. * Database clean-up and maintenance.

Customer Support Specialist

Olathe, KS · On-site

$17.50 - $23.50/hr

... and chat. • Provide accurate information regarding product specifications, availability, pricing, and order status. • Process orders, returns, and exchanges efficiently and accurately in ...

... chat, and email in an accurate, timely and professional manner within established quality and ... support and decision-making in the process of troubleshooting the T3 Platform for internal and ...

Showing results 21-40

Chat Support information

See Kansas salary details

$12

$23

$39

How much do chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chat support in Kansas is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Kansas? The most popular types of Chat Support jobs in Kansas are:
What are popular job titles related to Chat Support jobs in Kansas? For Chat Support jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Chat Support jobs? Cities in Kansas with the most Chat Support job openings:
Infographic showing various Chat Support job openings in Kansas as of July 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $48,320 per year, or $23.2 per hour.

Product Support Specialist - Golf

Garmin International, Inc.

Olathe, KS • On-site

Full-time

Re-posted 6 days ago


Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

14th of 156 rated electronics manufacturers


Job description

Overview
We are seeking a full-time Product Support Specialist - Golf at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Core Business Hours: Mon - Fri 8:00am - 5:00pm
Essential Functions
  • Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
  • Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
  • Become knowledgeable in the specifications, capabilities and operation of Garmin products
  • Remain current on changes in policies, procedures, and product offerings
  • Complete tasks and/or projects of basic complexity within defined process accurately and timely
  • Thoroughly document work in an organized and timely manner
  • Work a consistent and reliable schedule as identified by management

Basic Qualifications
  • High School Diploma or GED
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated customer service expertise
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
  • Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
  • Demonstrated reliable and predictable attendance
  • Demonstrated computer skills and ability to navigate multiple screens

Desired Qualifications
  • Fluency in Spanish, Portuguese and/or French languages in addition to English

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

What Garmin employees say

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Benefits

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