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Chat Support Assistant Jobs (NOW HIRING)

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative PT

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Join Our Team as a Live Chat Support at The Nurse Dolls! Are you a skilled communicator with a ... Your primary goal is to resolve customer inquiries, assist with order placement, and troubleshoot ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

... our partner staffing apps. * Assist gig workers in navigating the NoGigiddy platform and ... with chat support tools. * Ability to work independently and remotely while maintaining a high ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

... our partner staffing apps. * Assist gig workers in navigating the NoGigiddy platform and ... with chat support tools. * Ability to work independently and remotely while maintaining a high ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

... our partner staffing apps. * Assist gig workers in navigating the NoGigiddy platform and ... with chat support tools. * Ability to work independently and remotely while maintaining a high ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

... our partner staffing apps. * Assist gig workers in navigating the NoGigiddy platform and ... with chat support tools. * Ability to work independently and remotely while maintaining a high ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

... our partner staffing apps. * Assist gig workers in navigating the NoGigiddy platform and ... with chat support tools. * Ability to work independently and remotely while maintaining a high ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

... * Assist customers in navigating our products or services, addressing their questions, concerns ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...

Aceolution

Customer Support Specialist

Dallas, TX · On-site

$18 - $24/hr

Customer Support Specialist Responsibilities * Assist customers via voice, video, and chat. * Support customers during the enrollment process. * Verify documents and enter information accurately.

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

... supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

... supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to ...

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Chat Support Assistant information

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How much do chat support assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for chat support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

How do you become a chat support assistant?

To become a chat support assistant, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat platforms or CRM tools can be beneficial, and some employers may require basic computer proficiency or specific training before starting the role.

What does a chat support assistant do?

A chat support assistant provides customer service through live online chat, helping users resolve issues, answer questions, and provide product or service information. They typically use communication skills, problem-solving abilities, and support tools to assist customers efficiently in a digital environment.

What cities are hiring for Chat Support Assistant jobs?

Cities with the most Chat Support Assistant job openings:

What are the most commonly searched types of Chat Support jobs?

The most popular types of Chat Support jobs are:

What states have the most Chat Support Assistant jobs?

States with the most job openings for Chat Support Assistant jobs include:

What are popular job titles related to Chat Support Assistant jobs?

For Chat Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Chat Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Chat Support Representative CO

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 4 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Apply