ZipRecruiter

Log In

1

Chat Process Jobs in Michigan (NOW HIRING)

Cargill

Journeyman Electrician

Canton, MI

$28.50 - $41/hr

... processing environment * Proficient with test/calibration tools (RTD calibrators, multimeters, etc.) Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Ulta Beauty

Lead Cashier

Ann Arbor, MI · On-site

$15.75 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Adrian, MI

$14.25 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Farmington Hills, MI · On-site

$15.75 - $19.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Ann Arbor, MI · On-site

$15.75 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Battle Creek, MI · On-site

$14.50 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Lansing, MI · On-site

$14.25 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Fenton, MI · On-site

$14.50 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Battle Creek, MI · On-site

$14.50 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Farmington Hills, MI · On-site

$15.75 - $19.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Ann Arbor, MI

$15.75 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Novi, MI · On-site

$15 - $18.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Lansing, MI · On-site

$14.25 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Troy, MI · On-site

$15.25 - $18.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

next page

Showing results 1-20

All JobsChat Process JobsChat Process Jobs in Michigan

Chat Process information

See Michigan salary details

$12

$22

$42

How much do chat process jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for chat process in Michigan is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $25.77 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Chat Process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What are Chat Process jobs?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

How does a chat process work?

A chat process for a customer service role involves monitoring and responding to customer messages in real-time using chat software. The process includes understanding customer inquiries, providing accurate information, and documenting interactions, often requiring communication skills and familiarity with chat platforms. Efficient chat processes help ensure quick resolution and customer satisfaction.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

What is a chat process job?

A chat process job involves managing and responding to customer inquiries through online chat platforms. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations efficiently in a fast-paced environment.

What job makes $10,000 a month without a degree?

A chat process or similar remote customer support roles can sometimes pay $10,000 a month for experienced agents, especially in high-demand industries or specialized fields. Success often depends on skills, experience, and the ability to handle high-volume or complex interactions, with some roles offering performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Chat Process Executive, and why are they important?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

How much can you earn in chat process work?

Chat process jobs typically pay between $8 and $15 per hour, depending on the company, location, and experience level. Some roles may offer performance-based bonuses or incentives, and proficiency with chat tools and customer service skills can influence earnings.
What are popular job titles related to Chat Process jobs in Michigan? For Chat Process jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chat Process jobs in Michigan look for? The top searched job categories for Chat Process jobs in Michigan are:
Chat Process jobs near you
Customer Service - Call Center (Onsite Only)

Customer Service - Call Center (Onsite Only)

Repocast.com

Byron Center, MI • On-site

$14 - $18.25/hr

Part-time

Posted 12 days ago

Job description

***This is an Onsite Position only***


General Information:

Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs.


Key Aspects:

  • Representative for Miedema Companies.
  • Assist all coworkers and managers of all departments and companies as requested.
  • Contribute to our positive and organized work environment.


Skills or Abilities Required:

  • Focus on a task and complete with thoroughness and detail.
  • Manage multiple communications channels at once (chat, email, phone, text)
  • Demonstrated passion for excellence with respect to treating and caring for customers
  • Communicate clearly and professionally, both verbally and in writing
  • Field complaints and unpleasant customers with respect
  • Experience with Microsoft Office (Excel, Word, Outlook)
  • Proficient with Internet Browsers (IE, Google Chrome, Firefox, Edge) and ability to troubleshoot mobile device settings
  • Punctual, organized, dependable, high availability and proven attendance
  • Work well with co-workers andprovidesupport as needed
  • Willingness to work a flexible schedule and occasional overtime when needed, including Saturdays as scheduled


Training will include, but not limited to:

  • Use & functionality of our auction site
  • Use & functionality of our internal software systems
  • Telephone system functionality
  • Auction site training for understanding of process of auctions
  • Daily task training as applicable


Compensation & Schedule:

  • This is a part time hourly position.
  • Thursday - Noon - 7PM
  • Friday - 830 A - 430 PM
  • Rotating Saturdays from 9AM- Noon (currently every 5th Saturday)
  • Schedule is subject to change (with notice) as needed to accommodate proper coverage


Responsibilities will include, but are not limited to:

  • Customer Service: (call center)
  • Active participation in customer service center call queues
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Efficiently gather the reason customer needs assistance (listen)
  • Educate the customer when applicable to help them be self-sufficient
  • Document conversations and actions taken
  • Provide quality service and support in a variety of areas through multiple channels of communication (phone, chat, email, text) including but not limited to registering & accessing accounts, placing bids, processing payments, scheduling pickup, mobile device connections, and general information regarding our auction site & services.
  • Maintain a balance between company policy and customer benefit in decision making.
  • Connect the customer to the best source of resolution based on their needs
  • Submit support requests forms to various departments as needed to resolve situation (in place of transferring calls)
  • Place outbound calls to follow up on payment and pickup of items won on auction
  • Documentation of all actions with customers
  • Continuously evaluate andidentifyopportunities to drive process improvements that positivelyimpactthe customer's experience
  • Assist all co-workers as requested
  • Job description is subject to change as needs arise, tasks may be added or reassigned

Apply