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Chat Operator Jobs in Alabama (NOW HIRING)

Cook

Warrior, AL ยท On-site

$13.50 - $18/hr

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

Restaurant Cook

Albertville, AL ยท On-site

$9.75 - $12.75/hr

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

Restaurant Cook

Owens Cross Roads, AL ยท On-site

$10.75 - $13.75/hr

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

Restaurant Server

Brookwood, AL ยท On-site

$8 - $14/hr

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

Restaurant General Manager

Owens Cross Roads, AL ยท On-site

$48K - $66K/yr

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

Restaurant General Manager

Albertville, AL ยท On-site

$44K - $61K/yr

... sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN". This franchise is independently owned and operated by a franchisee. Your ...

Showing results 41-60

Chat Operator information

See Alabama salary details

$11

$18

$27

How much do chat operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chat operator in Alabama is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Alabama?

The most popular types of Chat Operator jobs in Alabama are:

What are popular job titles related to Chat Operator jobs in Alabama?

For Chat Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Alabama look for?

The top searched job categories for Chat Operator jobs in Alabama are:

Infographic showing various Chat Operator job openings in Alabama as of August 2026, with employment types broken down into 45% Full Time, 50% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,346 per year, or $18.4 per hour.

Customer Service Specialist - Water Services Office

Shelby County

Columbiana, AL โ€ข On-site

$41K - $61K/yr

Full-time

Posted 14 days ago


Key responsibilities

  • Process transactions related to issuance, renewal, transfer, replacement, and reinstatement of county instruments and accurately record and balance payments.

  • Assist customers in person, by telephone, email, and online chat, providing information and resolving concerns related to county services.

  • Perform clerical duties such as filing, monitoring inventory, operating office equipment, and ensuring compliance with relevant laws and regulations.


Job description

Job Summary This front line position creates a first impression of the County. As such, strong customer service skills are key elements of this role. Work involves the issuance and sale of a variety of instruments for Shelby County.

This position must accurately process transactions using the County software systems and collect payments related to fees charged based on the type of services requested. Position is expected to provide subject matter expertise on these instruments to help our customers navigate the State laws and requirements for proper issuance. Work involves the operation of equipment commonly found in an office setting.

Also performs telephone, reception, email, online chat, drive-up window and other duties as required in a dynamic office environment. Duties and Responsibilities Maintains professional behavior and excellent customer service. Issuances of a variety of instruments related to county operations including but not limited to registrations, transfers, renewals, replacements, licenses, and reinstatements.

Addresses and resolves customer concerns relating to county services. Assists customers in person, by telephone, email, and online chat as needed. Accurately records transactions and balances payments to daily activity reports.

Performs clerical duties such as filing, monitoring inventory, operating telephone and reception desk and assisting co-workers as needed. Processes mail transactions. Works closely with County accounting staff to ensure quality of work meets or exceeds State Audit mandates.

Reads and comprehends pertinent laws and regulations. Is flexible and adaptable to changing conditions including surges in transaction volumes and varying workflows. Performs all duties in a safe and efficient manner.

Performs other duties as assigned by supervision. Qualifications and Requirements MINIMUM REQUIREMENTS High school diploma or G.E.D. equivalent

Customer service experience with direct contact with the public. Experience with cash transactions and reconciling a cash drawer. Two or more years of computer experience in a work environment.

Must be available to work multiple locations. Must be available to work non-standard hours and more than 40 hours per week when necessary. Bonding is required.

PREFERRED REQUIREMENTS Post-secondary education that includes courses in Business, Accounting or Finance Experience issuing instruments processed through Shelby County. Physical Demands & Work Environment WORKING CONDITIONS: Work is sedentary in nature involving a significant amount of sitting, occasional standing, walking and lifting less than 25 pounds. PHYSICAL REQUIREMENTS: Work is performed in an office environment and normal travel within county may be required.

Conditions of Job Offer and Employment EXAMINATIONS: No written or performance examination will be required for this position. Applicants are screened and certified based on an evaluation of their education, training, experience and other requirements as outlined in the Position Announcement and denoted on their job application and responses to the attached supplemental questionnaire. PRE-EMPLOYMENT/POST OFFER DRUG SCREENING: Shelby County is committed to providing and maintaining a drug-free work environment.

After receiving a conditional offer of employment, applicants will be required to pass a drug test conducted at a test site designated by the Shelby County personnel Department. Shelby County, Alabama is an Equal Opportunity Employer. Qualified applicants and considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any other legally protected status.