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Chat Operator Jobs in Alabama (NOW HIRING)

Lead Cashier

Hoover, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Sylacauga, AL · On-site

$13 - $16/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Birmingham, AL · On-site

$13.75 - $16.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Birmingham, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Sylacauga, AL · On-site

$13 - $16/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Decatur, AL · On-site

$14.25 - $17.50/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Hoover, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Decatur, AL

$14.25 - $17.50/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Birmingham, AL · On-site

$13.75 - $16.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Hoover, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Birmingham, AL · On-site

$13.75 - $16.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Birmingham, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Hoover, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Hoover, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Sylacauga, AL

$13 - $16/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Hoover, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Decatur, AL · On-site

$14.25 - $17.50/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Birmingham, AL · On-site

$15 - $18.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Showing results 21-40

Chat Operator information

See Alabama salary details

$11

$18

$27

How much do chat operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chat operator in Alabama is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Alabama?

The most popular types of Chat Operator jobs in Alabama are:

What are popular job titles related to Chat Operator jobs in Alabama?

For Chat Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Alabama look for?

The top searched job categories for Chat Operator jobs in Alabama are:

Infographic showing various Chat Operator job openings in Alabama as of August 2026, with employment types broken down into 45% Full Time, 50% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,346 per year, or $18.4 per hour.

Technical Support Operator - Remote

KnownHost LLC

Birmingham, AL • On-site, Remote

$30K - $40K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago


Job description

THIS IS WHO YOU ARE...
You are our front line in the battle for exceptional customer experience at the 24/7/365 help desk.
Ideally, you have experienced terrible web hosting customer service and have vowed that will never happen on your watch!
You are responsible for seeing that our customers have excellent customer service by doing what you do every day -> exceeding customer expectations.
WHAT DO WE NEED FROM YOU? Well, you should be customer focused, great under pressure, and ready to engage a problem with your superior analytic skills. Can you do several things at a time with amazing efficiency? Good! If you are a super ninja with web hosting applications and platforms -> we need to talk.
MORE ABOUT THE POSITION. These will be your primary responsibilities in your daily goal to fight bad web hosting:
Hiring for day shift employees CST.
Provide customers support via our 24/7 helpdesk.
Troubleshooting email delivery issues
Troubleshooting cPanel, Plesk, and DirectAdmin related issues
Troubleshooting DNS, FTP, SSL, Apache, and other service-related issues.
Ensuring customer satisfaction
You must know Linux like your favorite cheeseburger and fries' combo! Here are your other amazing attributes:
Must be customer-focused, and willing to do whatever it takes to resolve customer issues. Going above and beyond is the standard at KnownHost. Our customer reviews reflect this.
Excellent written English. Technical Support Operators currently primarily provide support over email, but may occasionally be asked to pitch in with live chat and phone support.
Must be familiar with Linux shell (bash), Apache, PHP, MySQL, email (POP3/IMAP/SMTP), FTP, DNS, and other standard web hosting applications and protocols.
Must be able to work under pressure when bad stuff happens and get the job done.
Multi-tasking is a must. KnownHost has a lot going on, and multiple brands.
Must be able to ask customers for complete error message or derive the context of their problem if they provide insufficient information.
Must have working knowledge of one of the following control panels, cPanel/WHM, Plesk, and DirectAdmin is required.
Knowledge of PHP, Python, Perl, and Ruby on Rail a bonus.
Working Knowledge of Iptables firewalls (CSF, APF, etc.)
Common customer website apps, like Drupal, WordPress, MediaWiki, Magento, ZenCart, etc
MySQL commands for support or troubleshooting, like importing/dumping a database, simple SELECT statements or "SHOW PROCESSLIST"
WHY IS KNOWNHOST THE RIGHT FIT FOR YOU? We are seeking extraordinary people in a world of mediocrity. You must live and breathe web hosting. To attract and retain top-level talent, we are prepared to treat you like a VIP.
With plush benefits, paid vacation time, and competitive pay, we believe that KnownHost can be your next home away from home. Here is how we let you know that you are valued on our red carpet:
  • Competitive pay between $14 to $20 per hour (depending on experience)
  • Comprehensive health, dental, and vision insurance plans (US only)
  • Flexible scheduling, & paid vacation benefits.
  • A variety of other perks and benefits

All our positions are full-time employment, so we expect KnownHost to be your only hosting related job.
All you should do is know your field from every position, pass the background/ drug test, and let us do the rest!
Apply today and let us get to know you!