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Chat Line Jobs (NOW HIRING)

Oversee the clinical triage chat line, answer and document member interactions from that workflow as necessary. * Oversee the New enrollment call line and workflow, ensuring timeliness, accuracy and ...

Clinical Supervisor, RN

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee the clinical triage chat line, answer and document member interactions from that workflow as necessary. * Oversee the New enrollment call line and workflow, ensuring timeliness, accuracy and ...

Customer Care Specialist II

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Retirement

  • PTO

Monitor and respond to internal chat line helping Level 1 and Level II associates with their day-to-day process questions. * Research, respond and resolve customer delivery issues or off day requests.

Advocate - Domestic Violence Outreach

Albany, NY · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Respond to the 24-hour hotline, crisis chat line, and provide direct services to advocacy and case management clients, including shelter placement and alternative options. * Acts in accordance with ...

Deputy Clerk

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answers incoming phone calls and responds to chat line, video, and email inquiries as assigned and where appropriate. * Monitors cases from initiation to final disposition in accordance with ...

Packaging Line Operator

Sidney, OH · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Perform line changeovers as needed * Change parts and pieces needed to go from one product to ...

Packaging Line Operator

Sidney, OH · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Perform line changeovers as needed * Change parts and pieces needed to go from one product to ...

Let's chat about the Production Line Worker role if you: * Have always dreamt about getting paid to sit around (it is seated assembly work, after all!) * Have prior manufacturing/light industrial ...

Deputy Clerk

Washington, DC · On-site +1

$53K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answers incoming phone calls and responds to chat line, video, and email inquiries as assigned and where appropriate. * Monitors cases from initiation to final disposition in accordance with ...

Line Cook

Wexford, PA

$15/hr

  • Medical

  • Retirement

  • PTO

... Crew (Line Cook and Order Fullfillment) at our Wexford location. We ask our crew to embrace a ... Apply to be part of the team and we'll set up a chat ASAP to see if you are a fit for our Real ...

$15/hr

Chat and Phone Technical Customer Service - Seasonal Join our dynamic team at Foundever, where ... A Working Phone Line (Home Phone or Mobile) * Home office must be a noise/distraction-free ...

Fish Cheeks is a deeply personal concept for Jenn Saesue and Chat Suansilphong that celebrates the ... We are looking for a passionate and motivated Line Cook to join our restaurant team, candidates ...

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Chat Line information

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How much do chat line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

More about Chat Line jobs

What cities are hiring for Chat Line jobs?

Cities with the most Chat Line job openings:

What states have the most Chat Line jobs?

States with the most job openings for Chat Line jobs include:

What job categories do people searching Chat Line jobs look for?

The top searched job categories for Chat Line jobs are:

Infographic showing various Chat Line job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

$40K - $65K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

New


Job description

CommonWealth Purchasing Group (CPG) is a leading group purchasing organization that helps community health centers and nonprofit organizations save on essential supplies and services. By leveraging the joint purchasing power of its members, CPG negotiates significant discounts with top-tier vendors, ensuring cost savings and operational efficiency. With a commitment to supporting mission-driven organizations, CPG empowers its members to focus more resources on delivering high-quality care to the communities they serve. CPG is a for-profit LLC subsidiary of the Massachusetts League of Community Health Centers and was founded in 1998.
The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve.
The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.
Position Summary
The Business Development Associate provides support to the CommonWealth Purchasing Group (CPG) Member Resource Consultants focused on expanding the CPG program through new member outreach and acquisition. This position works closely with the MRC's and Marketing Manager to generate leads and future business opportunities.
Essential Functions:
  • Work closely with new customers to set meetings for MRCs, and other members of the CPG Team.
  • Support MRCs with daily sales activity including but not limited to:
    • General sales follow-up
    • Salesforce data collection and input
  • Meet sales objectives in coordination with the CPG strategic business plan.
  • Provide monthly updates of success compared to sales objectives.
  • Develop relationships with new customers via meetings, telephone calls and emails.
  • Work with the Senior VP, VP, Director of Operations, and MRCs to ensure the highest levels of customer satisfaction amongst CPG's members.
  • Track and process health center enrollment and help new members transition into initial contracts
  • Work closely with the Marketing Manager and CPG vendors to develop a marketing plan and create high quality co-branded marketing materials.
  • Generate business leads and support CPG team of Member Resource Consultants (MRCs) with up-to-date and aligned marketing materials.
  • Work closely with the Senior VP, VP, Director of Operations, and MRCs to identify market and target new customers.
  • Monitor the CPG Live-Chat line and the main company phone line. Provide initial response to all inquiries and share with the appropriate member of the CPG for complete follow-up.
  • Gain a clear understanding of nonprofit and Community Health Centers' businesses and requirements.
  • Assess progress and impact of consulting training with quarterly meetings and updates.
  • Complete other duties as assigned, including
    • Any additional duties not listed on this document
Competencies/Skills
  • Committed to the League mission of promoting population health, social justice and diversity, equity, inclusion and belonging (DEIB)
  • Excellent interpersonal, relationship-building, and communication skills, including strong written, verbal, and presentation abilities.
  • Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment.
  • Strong organizational skills with exceptional attention to detail and professionalism.
  • Demonstrated ability to influence, negotiate, and effectively engage with stakeholders at all levels.
  • Proven ability to meet performance goals and manage competing priorities.
  • Knowledge of healthcare and nonprofit organizations, particularly community health centers, preferred.
  • Proficiency with Microsoft Office applications and standard office technology.
  • Ability to analyze, interpret, and communicate complex information and develop effective solutions.
  • Fluency in both English and Spanish is a plus but not required.
Education/Experience
  • Bachelor's Arts or Business degree
  • In-depth knowledge of current business practices and a general knowledge of healthcare organizations
  • 1+ years of successful sales and/or customer service experience
  • 1+ years of experience with a CRM (preferably Salesforce)
What We Offer
CPG offers a comprehensive and competitive benefits package, including:
  • Salary range: between $40,000 to 65,000 annually
  • Eligibility to participate in CPG's commission compensation program
  • Hybrid work schedule: 2 days in-office and 3 days remote
  • Medical, dental, and employer-funded HRA coverage
  • Employer-paid life, short-term, and long-term disability insurance
  • Optional supplemental life insurance
  • Flexible Spending Accounts (FSA)
  • 403(b) retirement savings plan with potential employer contribution
  • Transit reimbursement program
  • Generous paid time off, paid holidays, sick leave, and additional leave benefits

Benefits eligibility and coverage may vary based on employment status and plan provisions.
The Massachusetts League of Community Health Centers is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Massachusetts, including populations most impacted by health inequities.
It is the policy of the Massachusetts League of Community Health Centers to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives and regulations of federal, state and city entities