Answer calls, respond to emails and chat line in a timely and professional manner * Handle customer inquiries related to basic plan information, account information, insurance information, and ...
Answer calls, respond to emails and chat line in a timely and professional manner * Handle customer inquiries related to basic plan information, account information, insurance information, and ...
Answer calls, respond to emails and chat line in a timely and professional manner * Handle customer inquiries related to basic plan information, account information, insurance information, and ...
Answer calls, respond to emails and chat line in a timely and professional manner * Handle customer inquiries related to basic plan information, account information, insurance information, and ...
Answer calls, respond to emails and chat line in a timely and professional manner * Handle customer inquiries related to basic plan information, account information, insurance information, and ...
Quick apply
Answer calls, respond to emails and chat line in a timely and professional manner * Handle customer inquiries related to basic plan information, account information, insurance information, and ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Serve as the primary chat contact for prospective and existing guests, as well as travel advisors ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Serve as the primary chat contact for prospective and existing guests, as well as travel advisors ...
Chat Lead
Houston, TX · On-site
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Chat Lead
Houston, TX · On-site
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Live Chat Specialist
Sunrise, FL · On-site
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Serve as the primary chat contact for prospective and existing guests, as well as travel advisors ...
Live Chat Specialist
Sunrise, FL · On-site
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Serve as the primary chat contact for prospective and existing guests, as well as travel advisors ...
Chat Lead
Houston, TX · On-site +1
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Chat Lead
Houston, TX · On-site +1
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
... chat line Assist with the training of Student Workers Assists in assuring accurate library shelving by shelf reading and re-shelving of materials as needed Inspects returned books, materials, and ...
... chat line Assist with the training of Student Workers Assists in assuring accurate library shelving by shelf reading and re-shelving of materials as needed Inspects returned books, materials, and ...
Chat Lead
Dallas, TX · On-site +1
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Chat Lead
Dallas, TX · On-site +1
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Chat Lead
Houston, TX · On-site +1
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Chat Lead
Houston, TX · On-site +1
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ...
Patient Service Represent
Fuquay Varina, NC · On-site
$14.50 - $18.50/hr
Answers, directs, and responds to chat line for lanedds.com & ncoso.com * Consistently monitors any voicemail messages for prompt response * Contacts all potential new patients from all marketing ...
Quick apply
Patient Service Represent
Fuquay Varina, NC · On-site
$14.50 - $18.50/hr
Answers, directs, and responds to chat line for lanedds.com & ncoso.com * Consistently monitors any voicemail messages for prompt response * Contacts all potential new patients from all marketing ...
Part Time Librarian (Evening)
Baton Rouge, LA · On-site
$25/hr
Answer chat line * Assist with the training of Student Workers * Assists in assuring accurate library shelving by shelf reading and re-shelving of materials as needed * Inspects returned books ...
Part Time Librarian (Evening)
Baton Rouge, LA · On-site
$25/hr
Answer chat line * Assist with the training of Student Workers * Assists in assuring accurate library shelving by shelf reading and re-shelving of materials as needed * Inspects returned books ...
Customer Care Representative I
Springfield, IL · On-site
$17.08 - $21.86/hr
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and ...
Customer Care Representative I
Springfield, IL · On-site
$17.08 - $21.86/hr
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and ...
Customer Care Representative I
Springfield, IL · On-site
$19.47 - $21.86/hr
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and ...
Customer Care Representative I
Springfield, IL · On-site
$19.47 - $21.86/hr
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and ...
Customer Care Representative I
Springfield, IL · On-site
$17.08 - $21.86/hr
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and ...
Customer Care Representative I
Springfield, IL · On-site
$17.08 - $21.86/hr
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and ...
Product Owner
Torrance, CA · On-site
Support nationwide customer, dealer and field for operations (including the chat line and inbox), training and organizational change management * Working with CX, business, development and testing ...
Product Owner
Torrance, CA · On-site
Support nationwide customer, dealer and field for operations (including the chat line and inbox), training and organizational change management * Working with CX, business, development and testing ...
Chat Line information
See salary details
$10.58 - $11.98
2% of jobs
$11.98 - $13.37
1% of jobs
$13.37 - $14.77
5% of jobs
$16.13 is the 25th percentile. Wages below this are outliers.
$14.77 - $16.17
17% of jobs
$16.17 - $17.57
20% of jobs
The median wage is $17.85 / hr.
$17.57 - $18.97
21% of jobs
$19.84 is the 75th percentile. Wages above this are outliers.
$18.97 - $20.37
13% of jobs
$20.37 - $21.77
9% of jobs
$21.77 - $23.16
5% of jobs
$23.16 - $24.56
4% of jobs
$24.56 - $25.96
2% of jobs
$10
$18
$25
How much do chat line jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for chat line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.
What is a chat line?
A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.
What does a typical workday look like for a chat line operator?
A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.
What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?
To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.
More about Chat Line jobs
What cities are hiring for Chat Line jobs?
Cities with the most Chat Line job openings:
What states have the most Chat Line jobs?
States with the most job openings for Chat Line jobs include:
What job categories do people searching Chat Line jobs look for?
The top searched job categories for Chat Line jobs are:
Job description
Job Type
Full-time
Description
We are seeking a highly motivated individual to join our team as a Member Service Representative. In this role, you will be responsible for providing excellent customer service to our clients and participants via phone, email, and chat. You will be an integral part of our team, providing critical support for our client's administration of COBRA, Direct/Retiree Billing, and Eligibility/Enrollment services.
Responsibilities:
Requirements
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply.
Full-time
Description
We are seeking a highly motivated individual to join our team as a Member Service Representative. In this role, you will be responsible for providing excellent customer service to our clients and participants via phone, email, and chat. You will be an integral part of our team, providing critical support for our client's administration of COBRA, Direct/Retiree Billing, and Eligibility/Enrollment services.
Responsibilities:
- Answer calls, respond to emails and chat line in a timely and professional manner
- Handle customer inquiries related to basic plan information, account information, insurance information, and federal and state COBRA regulations
- Create, escalate, and resolve inquiries using in-house ticketing system
- Provide direct support to clients and participants on questions related to COBRA, Direct/Retiree Billing, and Eligibility/Enrollment services
- Update existing participant information accurately and efficiently
- Identify and escalate priority issues to appropriate parties
- Document all call information according to standard operating procedures
- Conduct daily review of letters to be mailed and send necessary communications to maintain compliance.
Requirements
- High school diploma or equivalent; college degree preferred. - Minimum 2 years of experience in customer service.
- Excellent verbal and written communication skills. - Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and ability to prioritize tasks. - Proficiency with Microsoft Office and experience with ticketing systems.
- Knowledge of COBRA regulations and health insurance terminology a plus.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply.
About iTEDIUM
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Overland Park, KS, US
Year founded
2001