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Chat Line Jobs in Ohio (NOW HIRING)

Cargill

Packaging Line Operator

Sidney, OH · On-site

$24/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Key ... Perform line changeovers as needed * Change parts and pieces needed to go from one product to ...

Great Wolf Resorts

Restaurant Line Cook

Mason, OH · On-site

$19/hr

The Restaurant Line Cook prepares food in accordance with recipes set by the executive chef ... Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website)

Great Wolf Lodge

Restaurant Line Cook

Mason, OH

$19/hr

The Restaurant Line Cook prepares food in accordance with recipes set by the executive chef ... Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website)

Great Wolf Lodge

Restaurant Line Cook

Mason, OH

$19/hr

The Restaurant Line Cook prepares food in accordance with recipes set by the executive chef ... Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website)

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. • Build trust and rapport with end users by ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ...

Spitzer Autoworld

Service BDC Associate

Cleveland, OH

$14 - $19.50/hr

... phone, email and chat to assist customers regarding their vehicle and recall needs, making ... Maintain a basic knowledge of product line and current offers/incentives Performs other related ...

Spitzer Autoworld

Service BDC Associate

Cleveland, OH · On-site

$14 - $19.50/hr

... phone, email and chat to assist customers regarding their vehicle and recall needs, making ... Maintain a basic knowledge of product line and current offers/incentives * Performs other related ...

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All JobsChat Line JobsChat Line Jobs in Ohio

Chat Line information

See Ohio salary details

$10

$17

$24

How much do chat line jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for chat line in Ohio is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.42 per hour, depending on experience, location, and employer.

What is a Chat Line job?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a Chat Line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the Chat Line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Ohio? For Chat Line jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Chat Line jobs in Ohio look for? The top searched job categories for Chat Line jobs in Ohio are:
Chat Line jobs near you
Infographic showing various Chat Line job openings in Ohio as of June 2026, with employment types broken down into 6% As Needed, 71% Full Time, 7% Part Time, 1% Temporary, 14% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,902 per year, or $17.7 per hour.

Shelter and Crisis Support Specialist 3rd Shift

DOMESTIC VIOLENCE SHELTER INC

Mansfield, OH • On-site

$18 - $20/hr

Full-time

Posted yesterday

Job description



Shelter and Crisis Support Specialist --FT, 3-11 pm

POSITION DESCRIPTION

Organizational Overview: The Domestic Violence Shelter’s Mission is to build a peaceful community by providing safety, education, and supportive services while empowering survivors and those affected by domestic violence and sexual assault. The Shelter will provide programs to educate the community about the effects of violence on families and individuals to empower them to help reduce and prevent family violence in our community.

Reports to: Team Lead, Shelter Operations

Status: Full, Rotating weekends

Position Overview

The Shelter and Crisis Support Specialist provides trauma-informed support, advocacy, and case management services to residents of the domestic violence shelter. This role ensures clients have access to resources, safety planning, and emotional support as they work toward stability, safety, and healing.

Key Responsibilities

Client Intake & Assessment

  • Conduct intake assessments for new shelter residents,identifyingimmediate safety concerns and service needs
  • Gather relevant background information, including experiences of violence, support systems, and current service engagement
  • Collaborate with clients to develop individualized service plans
  • Respond to crisis chat line inquiriesin a timely manner

Case Management

  • Provide ongoing case management, including regular check-ins and progress monitoring
  • Connect clients to essential services (housing, legal advocacy, healthcare, counseling, childcare, financial support)
  • Coordinate with community partners to ensuretimelyandappropriate services
  • Transport clients to appointments and services as needed

Crisis Intervention & Support

  • Provide immediate crisis intervention and emotional support
  • Offer trauma-informed, nonjudgmental support in a safe environment
  • Assistclients in developing andmaintainingpersonalized safety plans

Advocacy

  • Advocate for clients’ needs within the shelter and external systems
  • Accompany clients to court, medical, or service appointments as needed
  • Support clients in building self-advocacy skills and informed decision-making

Education & Outreach

  • Assistinfacilitatingworkshops and support groups on topics such as healthy relationships, self-care, and empowerment
  • Support development and distribution of educational materials

Shelter Operations

  • Maintain cleanliness of the facilityin accordance withestablished protocols
  • Answer hotline calls and respond to client needs
  • Engage respectfully and professionally with residents and families
  • Participate in on-call rotation (as trained)
  • Support overall daily shelter operations

Other Duties

  • Performadditionalresponsibilities as assigned by shelter leadership

Qualifications

  • Bachelor’s degree in social work, psychology, counseling, or related field (preferred)
  • Experience working with survivors of domestic violence or in a related field
  • Knowledge of trauma-informed care and crisis intervention practices
  • Strong communication, advocacy, and problem-solving skills
  • Ability to work independently and collaboratively
  • Commitment to confidentiality and ethical practice

Additional Requirements

  • Understanding of domestic violence dynamics and survivor needs
  • Flexibility to work evenings, weekends, and holidays
  • Cultural competency and ability to serve diverse populations
  • Commitment to empowerment, autonomy, and survivor-centered care
  • Professional demeanor and adherence to dress guidelinesappropriate forworking with clients and community partners

Disclaimer: All staff are expected to communicate ethically engaged in providing excellent customer service and further their capacity to foster an environment of cultural inclusivity and sensitivity that is the foundation for all our work. Domestic Violence Shelter is an equal opportunity for employers committed to diversity and inclusion. For more information, visit https://www.thedvshelter.com/


The Domestic Violence Shelter is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


3-11 pm
40 h/w