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Chat Line Jobs in Arkansas (NOW HIRING)

Simmons Bank

Internal Fraud Investigator

Little Rock, AR · On-site

Coordinate with HR, Legal, and business line leadership throughout investigations. * Conduct complex case investigations, including transactions and system inquiries, email and chat, online activity ...

New

ArcBest

Intern, Employee Experience

Fort Smith, AR · On-site

$14.50 - $19.25/hr

... first line of support for various internal customer needs as they relate to employee feedback ... Identify areas of support that could potentially be automated through cognitive chat, phone, and ...

Walmart

Staff, Data Scientist (Pricing)

Centerton, AR · On-site

$110K - $220K/yr

Build Agentic workflows to enable chat-based price explainability and "what-if" scenario planning ... About Walmart Global Tech: Imagine working in an environment where one line of code can make life ...

Walmart

Staff, Data Scientist (Pricing)

Goshen, AR · On-site

$110K - $220K/yr

Build Agentic workflows to enable chat-based price explainability and "what-if" scenario planning ... About Walmart Global Tech: Imagine working in an environment where one line of code can make life ...

Walmart

Staff, Data Scientist (Pricing)

Cave Springs, AR · On-site

$110K - $220K/yr

Build Agentic workflows to enable chat-based price explainability and "what-if" scenario planning ... About Walmart Global Tech: Imagine working in an environment where one line of code can make life ...

Walmart

Principal, Software Engineer

Rogers, AR · On-site

$110K - $220K/yr

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

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Chat Line information

See Arkansas salary details

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How much do chat line jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for chat line in Arkansas is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.88 per hour, depending on experience, location, and employer.

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Arkansas?

For Chat Line jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Chat Line jobs in Arkansas look for?

The top searched job categories for Chat Line jobs in Arkansas are:

Chat Line jobs near you
Infographic showing various Chat Line job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,097 per year, or $15.4 per hour.

Technical Support Consultant (TSC I)

Benton, AR • On-site

Access Control Devices, Inc
IT Services • 11 - 50 employees
Learn more about Access Control Devices, Incexternal

Full-time

Posted 22 days ago

Job description


ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office technology and the document lifecycle in a distributor-reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh, Konica-Minolta, Toshiba, Lexmark, and others. From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI's extensive portfolio pairs seamlessly with its industry-leading project coordination, installation, marketing, and sales expertise.
As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status of the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!
Technical Support Consultants I @ ACDI
Here at ACDI, our Technical Support Consultants I (TSC I) help deliver support services to our clients that optimize business value from our core products at ACDI.
The Technical Support Consultant I will be involved in post-sales support engagements to provide ongoing technical and customer support for our hardware/software products and therefore requires excellent communication and technical skills.This role is multi-faceted and the individual will be required to handle inbound technical problems, customer service issues, remote web-based support, internet chat support sessions, and end-user training.
When the Technical Support Consultant I is not being utilized for support engagements, they will be involved in developing reports for current known issues, building their technical skills around our products and solution, or training other consultants in best practices and helping to create documentation or templates around current support offerings.
Successful team members will support ACDI's mission, vision, and core values.
ACDI's Technical Support Consultant I's Responsibilities:
  • Must have a passion for customer service and ensuring that every customer interaction is a positive one.
  • Provide post-sales technical support for our customer base consisting of both end-users and dealers using the following support medium: Phone, Email, Chat, etc.
  • Quickly and accurately diagnose and resolve first line support issues
  • Handle automatic support ticket queues and ensure quick and professional responses
  • Ability to escalate issues to second line support when required
  • Resolve questions regarding solutions, services, and training
  • Provide creation/updating of training materials for end users and dealer technicians
  • Ensure proper communication occurs with end users, dealer reps, and ACDI employees in terms of providing timely status reports
  • Train key personnel and managers on software, hardware, and supporting workflow
  • Work across multiple departments to ensure collaborative efforts and improvements are being implemented, documented, and shared
  • Responsible for achieving and maintaining organizational requirements for ticket quality and time utilization
  • Support a variety of application platforms and systems
  • Document and utilize solutions through use of a knowledge base, white papers, training sessions and other available educational tools
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Some after-hours and/or holiday work required
  • Contribute to the team in a positive manner at all times
  • Maintain a complete understanding of and adhere to all ACDI policies, procedures, and processes
  • Maintain a positive organizational culture while upholding ACDI's mission, vision, and core values

Experience & Education Requirements
  • High School diploma, preferred Associates Degree, and a minimum of 1+ years of technical support experience or the equivalent combination of education and experience required
  • Technical certificates obtained from A+, Network+, Security+ (at least one of the following or equivalent)
  • Prior experience with administering any of the following will set you apart: Server, Network, and Database.
  • Obtaining PaperCut Technical certificates is required within 90 days
  • Must have a basic understanding of:
    • Desktop Operating Systems : Windows, Mac OS or Linux
    • Server OS: Windows or Linux
    • Mobile Operating Systems: Chrome OS or Android or iOS
    • Microsoft Office
    • Networking including: DNS, DHCP, and troubleshooting connectivity between two end point devices
    • Remote Desktop Support
    • Installing and supporting Printers
  • Experience in any of the following will set you apart:
    • Print Management Software such as PaperCut
    • Virtualization Technology: VMWare, HyperV, Citrix
    • Scripting languages: Powershell, Batch, or Shell
    • Programming Languages: JavaScript or Python
    • Database: MS SQL, MySQL, Oracle
    • Google Workspace
    • Zoho Suite
    • MDM Software such as: Intune, JAMF, Munki
  • Experience exercising discretion and confidentiality with sensitive company or team information
  • Excellent organizational skills with an ability to think proactively, anticipate upcoming needs, and prioritize work

Physical Requirements
  • Must be able to stand or sit for prolonged periods of time
  • Must be able to lift 15 pounds
  • Ability to travel and fly on a commercial airliner if needed
  • May be required to furnish a passport or other identity documents for international travel

Supervisory Responsibility
  • This position has no supervisory responsibilities.

Work Environment
  • Moderate noise level, bullpen environment located at ACDI headquarters
  • Fast-paced, encouraging, and positive
  • Employee may be required to furnish adequate internet services, mobile services and devices necessary to receive business communications on a continual basis

Other Duties
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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