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Chat Line Jobs in Georgia (NOW HIRING)

Veterans Sourcing Group

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IT Support Technician

Alpharetta, GA · On-site

$22 - $23/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. * Build trust and rapport with end users by demonstrating active listening ...

Hired by Matrix

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IT Service Desk Agent

Alpharetta, GA · On-site

$24/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. * Build trust and rapport with end users by demonstrating active listening ...

HSBC Global Services Limited

$11.50 - $15.50/hr

By achieving a high net promoter score and positive commentary the in-country PCM teams, line ... Staff is responsible to assist with delivery of the call, email, live chat quality and coaching ...

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Chat Line information

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer proficiency, and sometimes prior customer service experience. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or tools used in the role.

What is a Chat Line job?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a Chat Line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the Chat Line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

Can I get paid for chatting online?

Chat line jobs typically pay individuals for engaging in online conversations, often based on the number of minutes or messages exchanged. Payment methods vary, and some positions may require specific skills or certifications, but generally, you can earn money by providing chat services in this role.

How to make 25 dollars an hour online?

A chat line job can pay around $25 an hour if you have strong communication skills and are available for flexible hours. Earnings depend on the platform, your experience, and the number of clients you serve, often requiring consistent availability and good customer service. Building a reputation and gaining regular clients can help increase your hourly rate.

How much do chat agents get paid?

Chat agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, and proficiency with chat platforms can influence pay rates.
What are popular job titles related to Chat Line jobs in Georgia? For Chat Line jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Chat Line jobs in Georgia look for? The top searched job categories for Chat Line jobs in Georgia are:
What cities in Georgia are hiring for Chat Line jobs? Cities in Georgia with the most Chat Line job openings:
Chat Line jobs near you
Infographic showing various Chat Line job openings in Georgia as of July 2026, with employment types broken down into 59% Full Time, 7% Part Time, 1% Temporary, and 33% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.
Associate Client Support Consultant - Chat Team

Associate Client Support Consultant - Chat Team

ADP

Augusta, GA • Hybrid

Full-time

PTO

Posted 26 days ago

Job description

ADP is hiring anAssociate Client Support Consultant for our Chat Team.Position is hybrid, working in the office 3 days a week and from home 2 days a week. (This might vary during training)

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change--your #1 goal is to help clientswho have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark?Apply now!

To learn more about Client Services at ADP,watch here:https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO:Responsibilities

What you can expect on a typical day:

Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE:Required Qualifications

  • At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
  • You can work overtime hours during peak seasons.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
    • Experience noted above, OR
    • Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourselfin a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belongby joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your careerin an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving backandgenerating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

#LI-hybrid

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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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