Provide first-line product support via phone, email, and chat. * Identify and troubleshoot technical issues using documentation and customer input. * Utilize ESRI ArcGIS tools (ArcMap, ArcCatalog ...
Provide first-line product support via phone, email, and chat. * Identify and troubleshoot technical issues using documentation and customer input. * Utilize ESRI ArcGIS tools (ArcMap, ArcCatalog ...
Server
$3/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
$3/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Server
Douglas, GA · On-site
$3.15 - $8/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
Douglas, GA · On-site
$3.15 - $8/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Own the Emerging Mid-Market initiative scorecard across channels - units, revenue line of sight ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Own the Emerging Mid-Market initiative scorecard across channels - units, revenue line of sight ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Huddle House Server
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Huddle House Server
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Huddle House Server
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Huddle House Server
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Server
Pembroke, GA · On-site
$9 - $12/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
Pembroke, GA · On-site
$9 - $12/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Cook
$9/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Cook
$9/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Sales Operations & Strategy Manager - Emerging Midmarket
Atlanta, GA · On-site
$163K - $220K/yr
Own the Emerging Mid-Market initiative scorecard across channels -- units, revenue line of sight ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Sales Operations & Strategy Manager - Emerging Midmarket
Atlanta, GA · On-site
$163K - $220K/yr
Own the Emerging Mid-Market initiative scorecard across channels -- units, revenue line of sight ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Huddle House Server
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Huddle House Server
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Server
Reidsville, GA · On-site
$3/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
Reidsville, GA · On-site
$3/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Huddle House Server
Claxton, GA · On-site
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Huddle House Server
Claxton, GA · On-site
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Server
Swainsboro, GA · On-site
$3.15 - $8/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
Swainsboro, GA · On-site
$3.15 - $8/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Huddle House Server
Hazlehurst, GA · On-site
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Huddle House Server
Hazlehurst, GA · On-site
$9 - $25/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Server
Douglas, GA · On-site
$3.15 - $8/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
Douglas, GA · On-site
$3.15 - $8/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Server
Claxton, GA · On-site
$3/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Quick apply
Server
Claxton, GA · On-site
$3/hr
Retirement
PTO
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...
Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ... first line support. * Delivering a high level of customer service to players regarding their ...
Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ... first line support. * Delivering a high level of customer service to players regarding their ...
Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ... first line support. * Delivering a high level of customer service to players regarding their ...
Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ... first line support. * Delivering a high level of customer service to players regarding their ...
Associate Customer Experience Specialist
Atlanta, GA · On-site
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
... line of support, delivering high-quality service to our clients and their candidates across various communication channels including voice, chat, and email. You will manage multiple business ...
Associate Customer Experience Specialist
Atlanta, GA · On-site
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
... line of support, delivering high-quality service to our clients and their candidates across various communication channels including voice, chat, and email. You will manage multiple business ...
Chat Line information
What is a chat line?
A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.
What does a typical workday look like for a chat line operator?
A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.
What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?
To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.
What are popular job titles related to Chat Line jobs in Georgia?
For Chat Line jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Chat Line jobs in Georgia look for?
The top searched job categories for Chat Line jobs in Georgia are:
What cities in Georgia are hiring for Chat Line jobs?
Cities in Georgia with the most Chat Line job openings:

Full-time
Posted 9 days ago
National Information Solutions Cooperative rating
7.3
Based on 6 frontline employees who took The Breakroom Quiz
180th of 244 rated software companies
Job description
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Futura Systems, a NISC subsidiary, provides enterprise utility GIS solutions to hundreds of electric membership cooperatives, municipal systems, and utility providers across the U.S. Leveraging ESRI's ArcGIS platform, we deliver mapping, staking, outage management, operations, and workforce management tools that are both powerful and user-friendly.
If you thrive on problem-solving, learning, and helping customers succeed, this is the place for you!
Position Overview:
As a Product Support Specialist I, you will be the first line of support for our customers, troubleshooting GIS product-related issues, implementing solutions, and helping users maximize the value of our software. You will collaborate with internal teams, communicate solutions clearly, and contribute to a culture of innovation and learning.
Essential Functions:
- Provide first-line product support via phone, email, and chat.
- Identify and troubleshoot technical issues using documentation and customer input.
- Utilize ESRI ArcGIS tools (ArcMap, ArcCatalog, ArcPro) to solve user challenges.
- Escalate complex issues to senior team members when needed.
- Test software changes for compatibility and implement basic fixes.
- Train end users and create technical documentation, webinars, and presentations.
- Customize software solutions to align with customer business processes.
- Gather and share customer feedback with development teams to improve product functionality.
- Maintain accurate records of customer interactions and support activities.
- Collaborate with cross-functional teams to resolve customer concerns.
- Represent the company at conferences and networking events.
- Stay proactive in learning, innovation, and knowledge-sharing.
Knowledge, Skills, and Abilities:
- Bachelor's Degree in GIS, Geography, or a related field.
- 2 years or more technical support experience preferred.
- Familiarity with ArcMap, ArcCatalog, or ArcPro preferred (1 year).
- Excellent written and verbal communication skills.
- Basic proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Basic knowledge of ESRI ArcGIS suite.
- Understanding of software troubleshooting and support.
- Experience with help desk software or CRM tools.
- Strong analytical and problem-solving abilities.
- Ability to communicate technical information to technical and non-technical audiences.
- Flexibility, time management, and ability to thrive in a fast-paced environment.
- Solution-oriented, proactive, and eager to learn.
- Passion for exceptional customer service and teamwork.
Minimum Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
Disclaimer:
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
What National Information Solutions Cooperative employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About National Information Solutions Cooperative
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Lake Saint Louis, MO, US
Year founded
2000