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Chat Based Jobs (NOW HIRING)

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

Foundever

$17.50/hr

This role is ideal for someone who enjoys chat-based conversations, can explain options clearly, and thrives in a high-volume, results-driven environment. Location Requirements: Must live within the ...

Info Way Solutions

Salesforce Developer/ Architect

Chicago, IL · On-site

$57.25 - $75.75/hr

Configure advanced call center capability to enable both phone and live chat based customer support. Connecting MIAW to existing Service Cloud case management systems to seamlessly transition live ...

Info Way Solutions

Salesforce Developer/Architect

Chicago, IL · On-site

$57.25 - $75.75/hr

Configure advanced call center capability to enable both phone and live chat based customer support. Connecting MIAW to existing Service Cloud case management systems to seamlessly transition live ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms. A background in e-commerce or ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms. A background in e-commerce or ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms. A background in e-commerce or ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms. A background in e-commerce or ...

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Chat Based information

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$23.5K

$59.5K

$86.5K

How much do chat based jobs pay per year?

As of Jun 24, 2026, the average yearly pay for chat based in the United States is $59,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Support Representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What job makes $10,000 a month without a degree?

A chat-based customer support or sales representative can earn around $10,000 a month through commissions, tips, or high-volume work, especially in specialized industries like tech or finance. Success often depends on experience, skills, and the ability to handle high-demand environments, with some roles requiring proficiency in communication tools and self-motivation.

How do I become a text chat agent?

To become a chat-based text agent, you typically need strong written communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many employers require a high school diploma or equivalent, and some may prefer prior experience in customer support or online communication. Training is often provided on the job, and the role may require flexible scheduling, including evenings and weekends.

How can I make 2000 a week working from home?

A chat-based job can potentially pay $2,000 a week if it involves high-volume customer support, sales, or specialized consulting that offers competitive hourly rates or commissions. Success depends on skills, experience, and the ability to handle multiple clients or tasks efficiently, often requiring strong communication skills and reliable internet access.

What are chat-based jobs?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are some common challenges faced by chat-based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

Is paid chatting a legitimate job?

Paid chatting jobs involve providing conversation or companionship services online for compensation. While some platforms are legitimate and offer real pay, others may be scams or require upfront fees, so it is important to research the company and read reviews before accepting such work.
More about Chat Based jobs
What cities are hiring for Chat Based jobs? Cities with the most Chat Based job openings:
What states have the most Chat Based jobs? States with the most job openings for Chat Based jobs include:
What job categories do people searching Chat Based jobs look for? The top searched job categories for Chat Based jobs are:
Chat Based jobs near you
Infographic showing various Chat Based job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

4/28 Chat Billing Agent

Phenom People

Morrisville, NC • On-site

$16 - $20.50/hr

Other

Medical, Retirement

Posted 18 days ago

Job description

Billing Chat Agent

Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.

Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.

It's all about learning and growing.

This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.

With a deliberate path to success.

We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.

The benefits are clear.

In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.

What's required to get started?

  • Ability to read, write, speak and understand English
  • High School Diploma or GED

Preferred qualifications

  • 1 year previous customer service experience

Apply