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Chat Based Jobs (NOW HIRING)

Clayful

Chat-Based Youth Mental Health Coach

$17 - $22/hr

Clayful is seeking chat-based mental health coaches to support young people This is a 1099 contract position ⏰ Coaches support during school hours (8am-6pm EST / 5am-3pm PST) based on chat demand ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Miami, FL · On-site

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Houston, TX · On-site

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

Foundever

$17.50/hr

This role is ideal for someone who enjoys chat-based conversations, can explain options clearly, and thrives in a high-volume, results-driven environment. Location Requirements: Must live within the ...

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... based interactions . In this role, you won't be on the phones; instead, you'll be the expert ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms. A background in e-commerce or ...

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All JobsChat Based Jobs

Chat Based information

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$23.5K

$59.5K

$86.5K

How much do chat based jobs pay per year?

As of Aug 6, 2026, the average yearly pay for chat based in the United States is $59,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.
More about Chat Based jobs
What cities are hiring for Chat Based jobs? Cities with the most Chat Based job openings:
What states have the most Chat Based jobs? States with the most job openings for Chat Based jobs include:
What job categories do people searching Chat Based jobs look for? The top searched job categories for Chat Based jobs are:
Chat Based jobs near you
Infographic showing various Chat Based job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Chat-Based Youth Mental Health Coach

Clayful

Remote

$17 - $22/hr

Contractor

Re-posted 9 days ago

Job description

Thank you for your interest in becoming a Clayful Coach! While we are not actively hiring for the Coach role, will review applicants on a rolling basis.
Join Us in Transforming Youth Mental Health!
Are you passionate about youth mental health and seeking purposeful work? Do you want to share your coaching skills with youth and make a meaningful impact? So do we
A high-level overview of the role:
Clayful is seeking chat-based mental health coaches to support young people
This is a 1099 contract position
⏰ Coaches support during school hours (8am-6pm EST / 5am-3pm PST) based on chat demand, with hours ranging from 1-3 hours a week or sometimes none, depending on student needs
For those not already a certified coach, you must be available for our Clayful Coach Certification program from early November to mid-December 2024
About Us:
Clayful, a seed-stage EdTech startup, is a mission-driven team of educators, coaches, and education tech experts dedicated to tackling the youth mental wellness crisis. Our goal: provide every middle and high school student in the U.S. with free, life-changing coaching.
Who We're Looking For:
We seek flexible, mission-driven individuals who are empathetic, care deeply about young people, and are tech-savvy, quick learners. Candidates must have experience in the mental health field, working with youth, or coaching. We're looking for those who are self-sufficient, can adapt to the dynamic nature of a remote startup, and have flexibility during school hours.
New to Coaching?
No problem! We offer the Clayful Certification Program, the only chat-based mental health coach certification program. Training is 24 hours (5 modules) over 6 weeks.
Already Certified?
If you've completed an accredited coaching program, you can fast-track your training by passing our assessments.
Coaching Hours & Flexibility
We adapt to the needs of the students we serve, which means that seasons, world events, school obligations, and the time of year can all influence the demand for coaching at any given time.
We are seeking coaches to support students when and where they need it. This means sometimes you will support students 1- 3 hours a week and sometimes not at all.
Coaching happens during school hours (8am-6pm EST / 5am-3pm PST).
What You'll Do:
  • Provide on-demand and weekly coaching to young people through our chat platform.
  • Use empathy and awareness to support students from diverse and historically marginalized communities.
  • Follow established protocols, especially during crisis-based chats, with support from licensed Coach Supervisors.
  • Continually learn and adapt to new online platforms and tools with ongoing training and support

What You'll Need
  • Experience in mental health, youth work, or coaching
  • Reliable laptop or computer (no tablets or cell phones) and internet with a minimum 50 mbps download speed.
  • A quiet, distraction-free workspace.
  • Must reside & be in the U.S. for the duration of your contract with Clayful.

Application Process:
  • Submit a written application
  • Complete a Wedge (video) interview
  • Participate in a live group Interview
  • Provide 2 references
  • Pass a background check

Ready to Make a Difference?
Join us in this groundbreaking, impactful work. Apply today to become a Clayful Coach and help transform youth mental health!

Apply