ZipRecruiter

Log In

1

Chat Assistant Jobs in Utah (NOW HIRING)

Mountain Capital Partners

Reservation Agent

Brian Head, UT · On-site

$13.50 - $17/hr

... chat to inquire about or register for programs or have general questions. All employees will spend most of their shifts on a computer and a telephone. What You'll Do: * Assist guests with making or ...

Awardco

Director of Global Support

Lindon, UT · On-site

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce ... agents assist; humans decide). * Target measurable case deflection and faster resolution while ...

Uptown Cheapskate

Assistant Manager

Vernal, UT · On-site

$12 - $14/hr

Upward mobility We'd love to chat with you and see if our career opportunity would be right for you. Drop us your application and let's talk! Compensation: $12.00 - $14.00 per hour Do you know ...

Awardco

Director of Global Support

Lindon, UT · On-site

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce ... agents assist; humans decide). * Target measurable case deflection and faster resolution while ...

Trove Brands

Receptionist - Full Time

Lehi, UT · On-site

$14.75 - $19.50/hr

Greet and assist customers, visitors, candidates, and employees in a friendly and helpful manner. * Communicate with customers across multiple channels, including phone, email, chat, and in person.

Trove Brands

Receptionist

Lehi, UT · On-site

$14.75 - $19.50/hr

Greet and assist customers, visitors, candidates, and employees in a friendly and helpful manner. * Communicate with customers across multiple channels, including phone, email, chat, and in person.

Trove Brands

Receptionist - Full Time

Lehi, UT

$14.75 - $19.50/hr

Greet and assist customers, visitors, candidates, and employees in a friendly and helpful manner. * Communicate with customers across multiple channels, including phone, email, chat, and in person.

previous pagenext page

Showing results 21-40

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Utah

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Utah?

The most popular types of Chat jobs in Utah are:

What are popular job titles related to Chat Assistant jobs in Utah?

For Chat Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Utah look for?

The top searched job categories for Chat Assistant jobs in Utah are:

What cities in Utah are hiring for Chat Assistant jobs?

Cities in Utah with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Utah as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Reservation Agent

Brian Head, UT • On-site

Mountain Capital Partners
Skiing Facilities • 201 - 500 employees
Learn more about Mountain Capital Partnersexternal

$13.50 - $17/hr

Other

Posted 12 days ago

Job description

Reservation Agent

Brian Head Resort - BRIAN HEAD, UT 84719

Reservation Agent – Winter 2026/2027

Location: Brian Head Resort | Department: Ticketing (Sales) Type: Seasonal | Start Date: November 2026 | End Date: April 2027

Great with people and love getting others excited for a day on the mountain?

Reservation Agents are an integral part of resort operations. When guests call or email the resort, they will receive the first impression of the service standards of Brian Head Resort. Therefore, the right candidate must be courteous, knowledgeable, and confident. They serve as the primary greeters and point-of-contact when guests call, email, or chat to inquire about or register for programs or have general questions. All employees will spend most of their shifts on a computer and a telephone.

What You'll Do:

  • Assist guests with making or changing reservations over the phone or via email correspondence with Lift Tickets, Season Passes, Tubing Tickets, Rentals, Lessons etc.
  • Operate the computer sales system efficiently and effectively daily.
  • Handles point of sale transactions involving credit card, gift card, and resort credit redemption.
  • Greets guests and answers all questions regarding Ticketing, Season Passes, Reservations, Retail, Dining, Weather conditions, Mountain information, Shuttle information, Hotel information, MCP Collective information, etc.
  • Cross-train to assist with in-person Tickets/Season Pass sales when necessary.
  • Perform other duties as assigned.
Qualifications

What We're Looking For:

  • Has excellent customer service and sales skills.
  • Is comfortable speaking with customers over the phone, through email, and via chat for extended periods of time.
  • Is knowledgeable about the Ski/Snowboard industry or is willing to learn about the Ski/Snowboard industry.
  • Is knowledgeable or willing to learn about the MCP Collective, various Season Pass options, and Passholder benefits.
  • Is knowledgeable or willing to learn about Lift Ticket products, Rental products, Lesson products.
  • Is knowledgeable in Google Workspace (Docs, Sheets, Calendar, Chat, Etc.) and knows how to navigate a computer desktop.
  • Ability to multitask while maintaining a positive attitude in a fast-paced environment.
  • Ability to sit, stand, and talk for long periods of time.
  • Ability to follow and execute instructions.
  • Ability to communicate effectively and efficiently.
  • Ability to maintain a clean work environment.
  • Is flexible and willing to perform other duties as assigned not listed above.

*Please be aware that when applying for this position, it does not start until the beginning of November.

Why You'll Love It Here:

  • Gain valuable customer service and POS experience in a fun, fast-paced setting.
  • Free season pass + access to partner mountains.
  • Discounts on food, retail, rentals, and lessons.
  • Meet great people and make a difference on the mountain!
  • Free transportation to and from work for scheduled shifts!

Ready to welcome guests and get them straight to the slopes?

Apply now to be a Reservation Agent at Brian Head Resort!

Apply