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Chat Assistant Jobs in Utah (NOW HIRING)

... limited chat and email interactions as well. This is a fast-paced, high-volume call center ... assist in complex customer requests, as needed. ยท Perform other related duties as assigned.

... limited chat and email interactions as well. This is a fast-paced, high-volume call center ... assist in complex customer requests, as needed. ยท Perform other related duties as assigned.

Assistant Manager

Vernal, UT ยท On-site

$12 - $14/hr

Upward mobility We'd love to chat with you and see if our career opportunity would be right for you. Drop us your application and let's talk! Compensation: $12.00 - $14.00 per hour Do you know ...

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce ... agents assist; humans decide). * Target measurable case deflection and faster resolution while ...

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce ... agents assist; humans decide). * Target measurable case deflection and faster resolution while ...

Lead Cashier

Riverton, UT

$15.50 - $18.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Park City, UT

$16.75 - $20.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

West Jordan, UT ยท On-site

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Sandy, UT ยท On-site

$15.25 - $18.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Showing results 21-40

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Utah?

The most popular types of Chat jobs in Utah are:

What are popular job titles related to Chat Assistant jobs in Utah?

For Chat Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Utah look for?

The top searched job categories for Chat Assistant jobs in Utah are:

What cities in Utah are hiring for Chat Assistant jobs?

Cities in Utah with the most Chat Assistant job openings:

Infographic showing various Chat Assistant job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Associate Account Executive

BrainStorm, Inc.

American Fork, UT โ€ข On-site

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago


Job description

Company
BrainStorm is a B2B SaaS company that drives digital adoption and organizational change for outstanding companies around the world, including PepsiCo, Agilent Technologies, Mattel, IDEXX, Johnsonville, VF Corp, and more.
BrainStorm thrives on a dynamic and fun-loving atmosphere, paired with a steadfast commitment to excellence. Our high-performing team is composed of self-starters who play a pivotal role in driving our success. Once we walk through the door, it's definitely 'Go Time'.
Opportunity
We believe software success starts with people and we're on a mission to help organizations unlock their full potential. As an Account Executive (AE), you'll be at the forefront of that mission, driving revenue by connecting businesses with BrainStorm's award-winning platform. This is more than selling software; it's about building lasting partnerships, solving real challenges, and delivering measurable impact. You'll lead the charge through every stage of the sales cycle through strategic prospecting, consultative discovery, compelling demos, and high-stakes negotiations. If you thrive in a fast-paced environment where innovation meets execution, this opportunity is for you.
Have questions about the role or what it's like to work at BrainStorm? Chat with our AI assistant - it's quick, easy, and a great way to learn more before you apply.
Chat with our AI assistant about this role - Note: Response times may vary by a few seconds. If the chat doesn't load right away, a quick refresh usually does the trick.
Responsibilities
  • Build and nurture strong relationships with existing customer accounts to drive revenue
  • Develop and execute a strategic territory plan focused on expansion, net-new opportunities, and long-term success
  • Proactively prospect and engage new customers in partnership with Marketing and Business Development team members
  • Consult with clients to understand their goals and pitch solutions that maximize software adoption and ROI
  • Lead complex, value-driven negotiations that deliver mutual benefit and strengthen customer partnerships
  • Deliver accurate, scalable, and predictable revenue through disciplined pipeline management and forecasting
  • Own the full sales cycle, from initial outreach to close, while consistently meeting or exceeding personal quotas

Qualifications
  • Proven ability to consistently achieve and surpass ambitious goals in a dynamic, high-performance environment
  • Self-driven and competitive, while thriving in a collaborative, team-oriented culture
  • Exceptional communication and presentation skills, with the ability to influence executive-level stakeholders
  • Enterprise software or SaaS sales experience within Fortune 1000 accounts preferred
  • Familiarity with software vendor ecosystems (e.g., Microsoft) or IT distribution channels (e.g., Ingram Micro, Insight) is a strong plus

BrainStorm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Medical, dental, 401k, and other benefits are included. The position is available in the American Fork, UT office.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.