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Virtual Chat Jobs in Utah (NOW HIRING)

Cyprus Credit Union

Virtual FSR Preferred Bilingual

Magna, UT · On-site

$15.25 - $19/hr

You will be responsible for performing a broad variety of member services via a Virtual Teller/Video Chat environment; such as: * Checking account balances * Transferring funds * Calculating interest ...

ACD Direct

Quality Assurance Specialist

Farmington, UT · Remote

$19/hr

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our ... Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or ...

ACD Direct

Quality Assurance Specialist

Farmington, UT · On-site

$19/hr

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our ... Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in e ... virtual and credit cards * A degree in Accounting, Finance, or Operations Management is a plus ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in e ... virtual and credit cards * A degree in Accounting, Finance, or Operations Management is a plus ...

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Virtual Chat information

See Utah salary details

$10

$22

$30

How much do virtual chat jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual chat in Utah is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.95 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Utah?

The most popular types of Chat jobs in Utah are:

What cities in Utah are hiring for Virtual Chat jobs?

Cities in Utah with the most Virtual Chat job openings:

Virtual Chat jobs near you
Infographic showing various Virtual Chat job openings in Utah as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $46,200 per year, or $22.2 per hour.

Virtual FSR Preferred Bilingual

Cyprus Credit Union

Magna, UT • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring a Virtual Teller. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.

As a Virtual Teller you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. Pay increase for English/Spanish speaking. We also offer both our part-time and full-time member services employees the following comprehensive benefits:

  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!

Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!

A DAY IN THE LIFE AS A VIRTUAL CREDIT UNION TELLER

For our members you will be the first point of contact. Your positive attitude as you greet members will go a long way with our loyal customers. As an ambitious learner and team member, you will eagerly take on all service opportunities. You will be responsible for performing a broad variety of member services via a Virtual Teller/Video Chat environment; such as:

  • Checking account balances
  • Transferring funds
  • Calculating interest
  • Assist members with bookkeeping and checking account issues and concerns
  • Answer member questions regarding Credit Union services provided
  • Perform a variety of account maintenance
  • Cross-sells credit union services
  • Assists or refers members to the appropriate employees or departments with any and all questions or problems that arise
  • Support member video teller transactions with accuracy and efficiency while adhering to all established teller procedures.

JOB QUALIFICATIONS

  • Ability to maintain a calm demeanor within challenging situations
  • Exceptional communication, grammar, and mathematics skills
  • Keen attention to detail
  • Ability to work independently and with a team
  • Take pride in professionalism
  • Maintain confidentiality
  • Outgoing and welcoming personality
  • Preferred Spanish / English speaking skills

Education/Certification:

High school graduate or equivalent.

BANKING WORK SCHEDULE FOR A VIRTUAL TELLER

This full-time Virtual Teller position in member services offers a set scheduled shift of: Monday-Friday from 9:00 AM - 6:00 PM with an occasional 10:00 AM - 7:00 PM some Saturdays are required from 8:45 AM to 2:15 PM. You would always have your Saturday evenings and all day Sunday free!

What Cyprus Credit Union employees say

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