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Charles Hotel Jobs (NOW HIRING)

As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life ... Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race ...

Hotel Maintenance Technician

Baltimore, MD · On-site

$16.25 - $20.50/hr

As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life ... Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race ...

... city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod ... Hotel Positioning: For guests travelling to Boston looking for a luxury hotel at the heart of sport ...

Hotel Night Auditor

Bridgeport, WV

$15.25 - $20.25/hr

The Microtel Inn & Suites by Wyndham at Charles Pointe is now hiring for a Night Auditor! About Our ... the hotel for a smooth transition into the new day's business as well as perform the duties of a ...

Hotel Coordinator

Saint Charles, IL · On-site

$20 - $24/hr

Charles, IL. In this role, you will place insured families into hotel and/or vacation rental accommodations. You will report directly to the Hotel Operations Supervisor. How We Work As a Hotel ...

Hotel Coordinator

Saint Charles, IL · On-site

$20 - $24/hr

Charles, IL. In this role, you will place insured families into hotel and/or vacation rental accommodations. You will report directly to the Hotel Operations Supervisor. How We Work As a Hotel ...

Charles, IL. In this hybrid role, you will assist in Hotel Department Operations and customers' rental needs within our hotel department. You will report directly to the Hotel Operations Supervisor.

Charles, IL. In this hybrid role, you will assist in Hotel Department Operations and customers' rental needs within our hotel department. You will report directly to the Hotel Operations Supervisor.

Charles, IL. In this hybrid role, you will assist in Hotel Department Operations and customers' rental needs within our hotel department. You will report directly to the Hotel Operations Supervisor.

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Charles Hotel information

See salary details

$33K

$64.1K

$131K

How much do charles hotel jobs pay per year?

As of Jun 17, 2026, the average yearly pay for charles hotel in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, hospitality management knowledge, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking software, and financial reporting tools is essential. Exceptional communication, problem-solving, and customer service skills help build positive guest experiences and motivate staff. These abilities ensure smooth hotel operations, guest satisfaction, and profitability in a competitive hospitality industry.

What is the difference between Charles Hotel vs Front Desk Agent?

AspectCharles HotelFront Desk Agent
Primary RoleOversees hotel operations, manages staff, and ensures guest satisfaction at a managerial levelHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree in hospitality or related fieldHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHotel management offices, staff meetings, guest interactionsFront desk area, lobby, guest service stations
Industry UsageUsed in hotel management and administrative rolesCommonly used in hotel front desk operations

The Charles Hotel typically refers to a managerial role overseeing hotel operations, while a Front Desk Agent focuses on guest services at the front desk. Both roles are essential in the hospitality industry but differ in responsibilities, credentials, and work environment.

What is the Charles Hotel?

The Charles Hotel is a well-known luxury hotel located in the heart of Harvard Square, Cambridge, Massachusetts. It offers upscale accommodations, fine dining options, and amenities such as event spaces, a library, and a fitness center. The hotel is popular with visitors to Harvard University and business travelers, known for its blend of modern comfort and classic New England charm.

What are some common challenges faced by front desk staff at The Charles Hotel, and how can I prepare for them?

Front desk staff at The Charles Hotel often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling guest complaints efficiently, and coordinating with housekeeping and maintenance teams to address requests promptly. To prepare, it's helpful to develop strong communication and multitasking skills, become familiar with the hotel's reservation system, and stay calm under pressure. Being proactive and solution-oriented will help you thrive in this fast-paced, guest-focused environment.
More about Charles Hotel jobs
What cities are hiring for Charles Hotel jobs? Cities with the most Charles Hotel job openings:
Infographic showing various Charles Hotel job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,068 per year, or $30.8 per hour.
Charles Hotel In Harvard Square - Safety & Security Officer

Charles Hotel In Harvard Square - Safety & Security Officer

Aimbridge Hospitality

Cambridge, MA • On-site

$23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Aimbridge Hospitality rating

5.7

Company rating: 5.7 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels


Job description

Candidate must have flexible availability and can work evenings/overnights.
Join our Team as a Safety & Security Officer
As a Safety & Security Officer, you're more than just a watchful eye - you're the calm, confident presence that helps guests and staff feel safe and welcome. You'll be front and center in keeping our hotel secure, monitoring the property, responding swiftly to any issues, and delivering top-tier customer service with every interaction. If you're ready to protect with purpose and serve with a smile, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
  • Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
  • Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
  • Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
  • Protocol Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
  • Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

EDUCATION & EXPERIENCE
  • High School diploma or equivalent.
  • Previous experience in a safety and security role or a related field is preferred but not required.
  • Certificate of Completion in Safety and Security Training and/or State Security License, including applicable background checks, per State requirements.
  • CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS.
  • AHLA Certified Lodging Security Officer certification completed within 30 days of hire.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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Benefits

Hours and flexibility

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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