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Channel Success Manager Jobs in Spring, TX (NOW HIRING)

... channel management in a single, connected system. It replaces fragmented processes across ... As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ...

Senior Channel Manager

Houston, TX · Hybrid

$145K - $146K/yr

The Senior Channel Manager will lead the development and execution of strategic channel sales ... Proven success in managing complex partner ecosystems and achieving sales targets. * Strong ...

Senior Channel Manager

Houston, TX · Hybrid

$145K - $146K/yr

The Senior Channel Manager will lead the development and execution of strategic channel sales ... Proven success in managing complex partner ecosystems and achieving sales targets. * Strong ...

Job Title: Inside Channel Account Manager (ICAM) Location: Houston, Texas or Lake Forest, CA ... From industry experts and solution architects to sales, support, success managers, and business ...

Job Title: Inside Channel Account Manager (ICAM) Location: Houston, Texas or Lake Forest, CA ... From industry experts and solution architects to sales, support, success managers, and business ...

Channel Marketing Specialist

Houston, TX · On-site +1

$62K - $76K/yr

... success. This role is ideal for someone who thrives in a fastmoving environment, builds strong ... Own and manage the Partner Program end to end and enhance the framework over time. * Drive partner ...

Deloitte is currently seeking candidates for our Channel Sales Manager (CSM) role, focusing on ... Demonstrated success in driving top-of-the-funnel activity, including a consistent track record of ...

Senior Director of Product Remote, US

Houston, TX · On-site

$120K - $159K/yr

Channel Partnerships Manager - strengthen partner relationships in the automotive industry ... SMB Customer Success Manager - help hundreds of shops succeed with digital touchpoints. * Director ...

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Channel Success Manager information

See Spring, TX salary details

$62.7K

$126.8K

$136.6K

How much do channel success manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for channel success manager in Spring, TX is $126,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,300.00 and $136,200.00 per year, depending on experience, location, and employer.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media planners, digital marketing directors, and content strategists can earn $150,000 or more annually, especially with extensive experience and specialized skills in data analysis, advertising platforms, or content management systems. Executive positions like media directors or VP of media often exceed this salary range, particularly in large organizations or agencies.

Is being a CSM stressful?

Being a Channel Success Manager can be stressful due to managing multiple client relationships, meeting performance targets, and handling complex issues. The role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments. However, stress levels vary depending on company culture and individual workload management.

What jobs in the US pay 300,000 a year?

For a Channel Success Manager, salaries of $300,000 or more typically occur at senior levels in large companies or in highly specialized roles involving strategic account management, sales, or executive leadership. Achieving this level often requires extensive experience, strong industry networks, and advanced skills in communication, negotiation, and data analysis. Compensation may include base salary, bonuses, and stock options, especially in tech or enterprise sectors.

What is a Channel Success Manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

How does a Channel Success Manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What is a typical CSM salary?

A Channel Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions may earn higher salaries, often supplemented with bonuses or commissions, especially when managing key accounts or using customer success tools.

What are the key skills and qualifications needed to thrive as a Channel Success Manager, and why are they important?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.
What job categories do people searching Channel Success Manager jobs in Spring, TX look for? The top searched job categories for Channel Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Channel Success Manager jobs? Cities near Spring, TX with the most Channel Success Manager job openings:
Customer Success Manager

Customer Success Manager

Enerex

Houston, TX • Remote

Full-time

Medical, PTO

Re-posted 2 days ago


Job description

Salary: $70,000 to $90,000 USD per year
Company Description


Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. Our platform streamlines quoting, enrollment, commissions, compliance, and analyticsreplacing fragmented tools and manual processes with a single, integrated solution. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.
SupplierHub is Enerexs platform for retail energy suppliers, designed to centralize and automate broker channel management in a single, connected system. It replaces fragmented processes across onboarding, compliance, commissions, pricing, and data exchange with an integrated platform that streamlines how suppliers manage broker relationships and transaction flow.
By bringing broker registration, compliance tracking, commission management, pricing, and integrations into one place, SupplierHub enables suppliers to reduce operational risk, eliminate manual work, and scale their broker channel more efficiently.



Job Description


As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer supportyou will act as a problem solver and systems operator, helping customers navigate complex workflows involving pricing, contracts, and transactional data.
You will work directly with customers to diagnose issues, reconcile discrepancies, and ensure accurate outcomes within the platform. Success in this role requires comfort working with data, attention to detail, and the ability to independently drive issues to resolution.
Key Responsibilities
  • Customer Onboarding
    • Lead new customers through onboarding, ensuring accurate setup and a smooth transition into production workflows
    • Validate configurations related to pricing, contracts, and system integrations
  • Customer Issue Resolution
    • Serve as the primary point of contact for customer issues, including investigating discrepancies in pricing, commissions, or transaction data
    • Diagnose issues by tracing data across systems (inputs, transformations, outputs) and coordinating fixes where needed
    • Take full ownership of issues through resolution, even in ambiguous or complex situations
  • Customer Training & Enablement
    • Deliver practical, workflow-oriented training sessions focused on real customer use cases
    • Help customers adopt best practices to minimize errors and improve outcomes
  • Documentation
    • Create and maintain clear, structured documentation that supports both customer education and internal troubleshooting
  • Cross-Functional Collaboration
    • Partner with product, engineering, and sales to surface recurring issues, improve workflows, and advocate for scalable solutions
    • Translate customer problems into actionable product feedback
  • Process Improvement
    • Identify patterns in customer issues and proactively develop solutions (playbooks, documentation, process changes) to reduce recurring problems



Qualifications


Required
  • Experience in a customer-facing role within a SaaS or software environment
  • Demonstrated ability to diagnose and resolve complex customer issues, particularly those involving data, system behavior, or workflows
  • Hands-on experience working with data, such as:
    • Excel (e.g., filtering, formulas, pivot tables), and/or
    • SQL, APIs, or similar tools used for troubleshooting
  • Strong problem-solving skills with the ability to break down ambiguous issues into structured steps
  • High level of ownershipable to drive issues to resolution without relying on constant escalation
  • Excellent written and verbal communication skills, especially when explaining technical concepts to non-technical users
  • Strong attention to detail and ability to work across multiple systems and data sources


Preferred
  • Experience in the retail energy sector, energy brokerage, or utility-related workflows
  • Familiarity with systems involving pricing, contracts, billing, or commissions
  • Experience working with customer support platforms such as Zendesk (or similar), in combination with deeper troubleshooting responsibilities
  • Track record of improving processes, documentation, or customer workflows at scale



Additional information


Benefits
  • Work from your home office - potential for occasional marketing trip
  • Health Insurance - premium paid 100% for employee
  • Paid Time Off - 3 weeks + company holidays
  • End of year performance based bonus
  • A dynamic and collaborative work environment where teamwork is key.
  • Opportunities for growth and professional development.
  • A culture that celebrates progress and success.
  • A chance to be part of a mission-driven company committed to simplicity, trust, and innovation.