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Certified Secure Computer User Jobs (NOW HIRING)

Cayuse Holdings

Computer User Support Specialist

Libby, MT · On-site

$17.90 - $27.90/hr

Provides advanced technical, operational, and end-user training support for personal computer ... Ability to obtain the applicable DoD 8570 IA Computing Environment (CE) certification within six ...

Cayuse Holdings

Computer User Support Specialist

Libby, MT · On-site

$17.90 - $27.90/hr

... Computer User Specialist provides technical support to end users for PC, server, mainframe ... Ability to obtain the applicable DoD 8570 IA Computing Environment (CE) certification within six ...

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How much do certified secure computer user jobs pay per year?

As of Jun 24, 2026, the average yearly pay for certified secure computer user in the United States is $160,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $167,000.00 and $167,000.00 per year, depending on experience, location, and employer.

What are some typical responsibilities of a Certified Secure Computer User on a daily basis?

As a Certified Secure Computer User, your daily responsibilities may include maintaining the security of organizational devices, conducting regular software updates, monitoring for suspicious online activity, and educating colleagues about best cybersecurity practices. You might also be responsible for reporting security incidents, managing passwords, and ensuring compliance with company IT policies. Collaboration is often required with IT and security teams, where your proactive approach helps strengthen the overall digital safety of your workplace. By staying vigilant and communicating clearly, you play a key role in protecting sensitive information from cyber threats.

What are the key skills and qualifications needed to thrive in the Certified Secure Computer User position, and why are they important?

To thrive as a Certified Secure Computer User, you need foundational knowledge of computer operations, internet security practices, and safe online behavior, typically demonstrated through the completion of the CSCU certification. Familiarity with cybersecurity tools, password management systems, and digital protection software is also essential. Strong attention to detail, problem-solving skills, and the ability to follow security protocols set candidates apart. These skills and qualities are crucial for safeguarding organizational data and minimizing cyber risks in both personal and professional environments.

What jobs can I get with a computer certificate?

A Certified Secure Computer User credential can qualify you for roles such as IT support technician, cybersecurity analyst, network administrator, or help desk specialist. These jobs typically require knowledge of security best practices, troubleshooting skills, and familiarity with security tools and protocols.

What is a Certified Secure Computer User job?

A Certified Secure Computer User (CSCU) is typically an individual trained in best practices for maintaining cybersecurity in personal and professional environments. This role involves protecting sensitive data, recognizing online threats, and ensuring safe internet usage. While not a dedicated job title, CSCU certification is beneficial for employees in various roles that require cybersecurity awareness, such as IT support, administrative positions, and remote work. The certification helps individuals mitigate security risks, recognize phishing attempts, and use secure browsing and data protection techniques.

What jobs can I get with a computer security degree?

A computer security degree qualifies you for roles such as cybersecurity analyst, information security specialist, security engineer, or network security administrator. These positions involve protecting systems from cyber threats, implementing security measures, and often require knowledge of security tools, protocols, and certifications like CISSP or CompTIA Security+.

What is a certified secure computer user?

A certified secure computer user is someone who has completed training and obtained certification in cybersecurity best practices, such as recognizing threats, managing passwords, and protecting sensitive information. This certification demonstrates knowledge of security protocols and the ability to follow safe computing procedures in various environments.

What are the job opportunities in HCI?

Job opportunities in Human-Computer Interaction (HCI) include roles such as user experience designer, usability analyst, interaction designer, and HCI researcher. These positions are found in technology companies, research institutions, and user-centered design firms, often requiring skills in user research, prototyping, and familiarity with design tools and programming languages.
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Certified Secure Computer User jobs near you
Infographic showing various Certified Secure Computer User job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 60% Full Time, 34% Part Time, 2% Contract, and 2% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $160,216 per year, or $77 per hour.

Computer User Support Specialist

WASEYABEK DEVELOPMENT COMPANY LLC

Hill Air Force Base, UT • On-site

Full-time

Posted 15 days ago

Job description

Mission

Fed95, LLC, is a 100% Tribally-owned, Native American SBA 8(a) small business of the Nottawaseppi Huron Band of the Potawatomi (NHBP). Headquartered in Southwest Michigan and supporting federal contracts world-wide, Fed95 is part of a portfolio of companies managed by Waseyabek Development Company, LLC, a 100% Tribally-owned economic development firm focused on income diversification on behalf of NHBP. Fed95 is a well-funded experienced small business with substantial liquid assets and experience in federal contracting. Fed95 is well-versed in federal contract compliance and provides outstanding support services to our Government clients.

Position Summary

The Computer User Support Specialist supports the End User Services functional line for the Hill CEDC IT Operations & Maintenance contract at Hill AFB by providing technical assistance and troubleshooting support to end users across enterprise IT environments. This role serves as a primary point of contact for users experiencing hardware, software, account access, peripheral, and connectivity issues. The Computer User Support Specialist diagnoses and resolves technical problems, documents support activities, supports device lifecycle management, and ensures users receive timely and effective service while maintaining compliance with established service management processes and security requirements.

Responsibilities

  • Fields phone calls, submits and assigns work orders and incident tickets in the approved triage and routes
  • Manages ticket prioritization.
  • Performs sprint-based scheduling of all workloads received per GAO best practices and DCMA 14-point inspection criteria.
  • Maintains visibility across all open tickets, escalates incidents approaching SLA thresholds, and ensures closure is confirmed before tickets are resolved.
  • Produces monthly KPI metrics including ticket volume, mean time to acknowledge, mean time to resolve, SLA compliance rates, and customer satisfaction scores.
  • Supports FFR/AAR production by logging hours and compiling initial Help Desk.
  • Support workstation deployment, refresh, relocation, and retirement activities.
  • Escalate complex technical issues to appropriate functional teams and track resolution through completion.
  • Maintain accurate documentation of troubleshooting steps, resolutions, asset assignments, and support activities.
  • Support hardware and software inventory management and asset accountability processes.
  • Assist with implementation of system updates, patches, and approved technology changes.
  • Clearly and effectively communicate with users, SMEs, teams, and functional line leads.
  • Ensure all support activities are timely and meet accuracy, completeness, and auditability standards.

Minimum Qualifications, Knowledge, Skills, and Abilities

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field
  • 5+ years of experience providing end-user technical support in an enterprise IT environment.
  • Experience troubleshooting Windows operating systems, desktop applications, and peripheral devices.
  • Knowledge of Microsoft Office 365 and common enterprise productivity tools.
  • Experience using ticketing or IT Service Management (ITSM) platforms.
  • Ability to diagnose and resolve technical issues using structured troubleshooting methodologies.
  • Strong customer service, communication, and interpersonal skills.
  • Ability to obtain and maintain a Secret clearance.
  • Ability to pass a pre-employment drug screen and background investigation.
  • U.S. citizenship required.

Preferred Qualifications

  • CompTIA A+, Network+, Security+, or equivalent industry certification.
  • ITIL Foundation certification.
  • Experience supporting Department of Defense (DoD) users and environments.
  • Experience supporting classified or secure computing environments.

Working Conditions / Environment / Physical Demands

  • Position is performed on‑site at Hill AFB, Utah, in a secure professional environment.
  • Standard work schedule is Monday–Friday during normal business hours, with occasional evening or weekend work to meet critical deadlines.
  • Core duty hours: Monday–Friday, 0600–1800 MST.
  • Work involves extensive computer and secure network use, including prolonged periods of sitting and screen time.
  • Requires independent work with minimal supervision, as well as collaboration with cross‑functional teams, subcontractors, and Government stakeholders.
  • Occasional travel may be required for customer meetings, training, or program reviews.


Disclaimer

This job description outlines the general nature and level of work expected of the Senior Technology Business Management Analyst. It is not an exhaustive list of all duties, responsibilities, or qualifications. Additional tasks may be assigned as required by the contract or mission needs.