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EOAC

CEAP Case Manager

Waco, TX

$15.83 - $20/hr

CEAP Case Manager FLSA Classification: Non-Exempt (Overtime Eligible) Supervisor: Director of Community Programs Pay Grade: Grade 8, Step depending on experience and qualifications Schedule: Monday ...

EOAC

CEAP Case Manager

Waco, TX · On-site

$15.83 - $20/hr

CEAP Case Manager FLSA Classification: Non-Exempt (Overtime Eligible) Supervisor: Director of Community Programs Pay Grade: Grade 8, Step depending on experience and qualifications Schedule: Monday ...

Multiplier

Laboratory & Field Technician

Logan, UT · On-site

$16.25 - $21.75/hr

Coordinate and execute the processing of the NRCS CEAP soil samples with the Soil Science Program Director and Postdoctoral Research Associate. This includes the following: * Weighing and drying of ...

Multiplier

Laboratory & Field Technician

Logan, UT · On-site

$16.25 - $21.75/hr

Coordinate and execute the processing of the NRCS CEAP soil samples with the Soil Science Program Director and Postdoctoral Research Associate. This includes the following: * Weighing and drying of ...

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How much do ceap jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for ceap in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Ceap job?

A CEAP (Certified Energy Auditor Professional) job typically involves assessing energy usage in buildings or industrial facilities to identify areas for efficiency improvements. Professionals in this role conduct energy audits, recommend cost-saving measures, and ensure compliance with energy regulations. They may work for consulting firms, government agencies, or private companies focused on energy management and sustainability.

What types of challenges do CEAPs commonly encounter in their day-to-day work?

CEAPs often navigate sensitive employee issues, such as mental health concerns, substance abuse, or workplace conflicts, which can require quick judgment and empathetic support. They may also face challenges in balancing confidentiality with organizational needs and managing high caseloads. Collaboration with HR, management, and other mental health professionals is a key part of the role, helping to develop effective interventions and support strategies. Adapting to diverse workplace cultures and maintaining up-to-date knowledge of regulatory standards are also important aspects of the job. These challenges make the role dynamic and rewarding for those who are passionate about supporting employee well-being.

What are the key skills and qualifications needed to thrive in the Ceap position, and why are they important?

To thrive as a CEAP (Certified Employee Assistance Professional), you need specialized knowledge in counseling, crisis intervention, and employee assistance program management, typically supported by the CEAP certification or a closely related credential. Familiarity with employee assistance software, case management systems, and relevant confidentiality regulations is essential. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help professionals excel in this role. These competencies are crucial for providing effective support to employees, maintaining compliance, and fostering a healthy workplace environment.

More about Ceap jobs
What are the most commonly searched types of Ceap jobs? The most popular types of Ceap jobs are:
What states have the most Ceap jobs? States with the most job openings for Ceap jobs include:
What job categories do people searching Ceap jobs look for? The top searched job categories for Ceap jobs are:
Ceap jobs near you
Infographic showing various Ceap job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 71% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

CEAP Case Manager

EOAC

Waco, TX

$15.83 - $20/hr

Full-time

Posted 13 days ago

Job description

Job Title: CEAP Case Manager
FLSA Classification: Non-Exempt (Overtime Eligible)
Supervisor: Director of Community Programs
Pay Grade: Grade 8, Step depending on experience and qualifications
Schedule: Monday through Friday, 8:00 am to 5:00 pm, 12 Month Full-time Employee
The individual selected for the position must be able to perform the essential functions of the position either with or without reasonable accommodation.

Job Summary:
The CEAP Case Manager supports low-income individuals and families by helping them access utility assistance through the Comprehensive Energy Assistance Program (CEAP). This position involves eligibility screening, documentation review, and referrals to other community resources. The CEAP Case Manager plays a key role in helping households maintain essential services and move toward greater stability.
Job Duties:
1. Conduct intake interviews with clients seeking energy assistance to determine program eligibility.
2. Accurately collect, review, and verify required documentation for program compliance.
3. Explain CEAP guidelines, program eligibility requirements, and application procedures to clients.
4. Enter and maintain accurate client information in the agencys data management systems.
5. Prepare client files and documentation for audit readiness and ensure confidentiality of client information.
6. Collaborate with utility vendors to facilitate timely payments and resolve service-related issues.
7. Educate clients on energy conservation practices and other available community resources.
8. Provide referrals to other EOAC programs and external agencies for additional supportive services.
9. Assist in outreach efforts, including community events, to promote awareness of CEAP services.
10. Ensure clients receive timely, respectful, and accurate service, with strong follow-through.
Additional Duties:
1. Attend meetings, travel to conferences, or attend trainings on behalf of EOAC or the position.
2. Perform other related duties as assigned to support both operational and programmatic success.

Competencies:
1. Ensures accuracy in data entry, documentation, and compliance with CEAP program requirements.
2. Provides respectful, responsive, and compassionate assistance to clients in crisis or in need.
3. Effectively prioritizes tasks to manage an active case load of approximately 60 client files per week, while meeting case processing timelines in a fast-paced environment.
4. Clearly conveys information to clients and team members, both verbally and in writing.
5. Identifies client needs and resolves barriers to accessing utility and energy assistance services.
6. Creates and maintains organized and accurate physical and digital records that support program reporting and audit readiness.
7. Handles sensitive client information with discretion and adheres to privacy standards.
8. Responds positively to changes in procedures, client needs, and regulatory requirements.
9. Works cooperatively with team members, utility companies, and community partners to ensure client success.
10. Engages respectfully and effectively with individuals from diverse socioeconomic and cultural backgrounds.
Required Qualifications
1. High school diploma or equivalent.
2. Experience working with low-income and underserved populations
3. Basic computer and data entry skills
4. Strong organizational skills and attention to detail.
5. Excellent interpersonal, communication, and customer service skills.
Preferred Qualifications
1. Bilingual in English and Spanish
2. Prior experience with CEAP, LIHEAP, or other income-based assistance programs
3. Familiarity with case management software or client intake systems