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Telehealth Intake Assessor Jobs (NOW HIRING)

Banyan

Telehealth Care Coordinator

Pompano Beach, FL · On-site

$18 - $24.50/hr

Conduct comprehensive telehealth intake assessments, including clinical screenings and information gathering, to determine client needs and appropriate program placement. * Coordinate closely with ...

Brightli

Assessor

Saint Charles, MO · On-site

Conduct intake screenings, biopsychosocial assessments, and diagnostic evaluations for clients ... Comfortable providing assessments via telehealth platforms (training provided) Position Perks ...

Brightli

Assessor

Saint Charles, MO

Conduct intake screenings, biopsychosocial assessments, and diagnostic evaluations for clients ... Comfortable providing assessments via telehealth platforms (training provided) Position Perks ...

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Telehealth Intake Assessor information

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$31K

$44.4K

$83.5K

How much do telehealth intake assessor jobs pay per year?

As of Jul 26, 2026, the average yearly pay for telehealth intake assessor in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Telehealth Intake Assessor?

A Telehealth Intake Assessor is a healthcare professional who conducts initial assessments of patients remotely, often via video or phone calls. Their primary role is to gather information about the patient's medical history, symptoms, and current needs to determine the appropriate level of care or next steps. They may work for hospitals, clinics, or mental health services and play a critical role in connecting patients to the right healthcare providers or resources. This position requires strong communication skills, clinical knowledge, and comfort with technology. Telehealth Intake Assessors help improve access to care by streamlining the intake process and making it more convenient for patients.

How does a Telehealth Intake Assessor typically collaborate with clinicians and care teams during the patient intake process?

As a Telehealth Intake Assessor, you will frequently interact with clinicians, nurses, and administrative staff to ensure smooth patient onboarding. Your role involves gathering initial patient information, assessing needs, and communicating findings or concerns to the appropriate healthcare professionals. Close collaboration ensures that patients receive timely and accurate care, and you'll often participate in virtual team meetings or case reviews. Effective communication and documentation are key, as your assessments set the foundation for the patient's care plan.

What are the key skills and qualifications needed to thrive as a Telehealth Intake Assessor, and why are they important?

To thrive as a Telehealth Intake Assessor, you need a background in healthcare or behavioral health, strong assessment skills, and relevant licensure such as RN, LCSW, or LPC. Familiarity with telehealth platforms, electronic medical records (EMRs), and secure communication systems is typically required. Excellent communication, active listening, and empathy are crucial soft skills for building rapport and accurately gathering patient information remotely. These skills and qualifications are essential for ensuring accurate assessments, effective patient care, and compliance with healthcare regulations in a virtual environment.

What is the difference between Telehealth Intake Assessor vs Telehealth Intake Coordinator?

AspectTelehealth Intake AssessorTelehealth Intake Coordinator
CredentialsTypically requires clinical certifications or licenses, such as LCSW, LPC, or RNMay require administrative or healthcare certifications, but less clinical licensure
Work EnvironmentConducts assessments via telehealth platforms, often in clinical settingsManages scheduling, patient flow, and administrative tasks remotely or in healthcare offices
Employer & Industry UsageUsed by mental health clinics, hospitals, and telehealth providers for initial patient evaluationsEmployed by healthcare organizations to coordinate telehealth services and patient intake processes

While both roles involve telehealth services, the Telehealth Intake Assessor focuses on clinical evaluations and assessments, requiring relevant licenses. In contrast, the Telehealth Intake Coordinator handles administrative tasks related to patient scheduling and service coordination, often with less emphasis on clinical credentials.

More about Telehealth Intake Assessor jobs
What cities are hiring for Telehealth Intake Assessor jobs? Cities with the most Telehealth Intake Assessor job openings:
What states have the most Telehealth Intake Assessor jobs? States with the most job openings for Telehealth Intake Assessor jobs include:
What job categories do people searching Telehealth Intake Assessor jobs look for? The top searched job categories for Telehealth Intake Assessor jobs are:
Telehealth Intake Assessor jobs near you
Infographic showing various Telehealth Intake Assessor job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 6% Part Time, 1% Temporary, 3% Contract, and 3% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Telehealth Care Coordinator

Telehealth Care Coordinator

Cutting Edge Staffing LLC

Pompano Beach, FL • Remote

$18 - $24.50/hr

Full-time

Posted 5 days ago

Job description

Banyan Treatment Centers is seeking a Telehealth Care Specialist to support clients throughout their treatment journey. This role assists with client intakes, care coordination, communication with admissions teams, and collaborating with therapists to help ensure clients receive the support and resources they need.

The Telehealth Care Coordinator plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team.

Position Details

  • Reporting To: Manager of Telehealth Operations
  • Schedule: Full-time| 10:30 AM-6:30 PM EST MWF, 8 AM-4 PM EST Tu, Th
  • Location: Remote

Key Responsibilities

Telehealth Intake & Care Coordination

  • Conduct comprehensive telehealth intake assessments, including clinical screenings and information gathering, to determine client needs and appropriate program placement.

  • Coordinate closely with Admissions, Business Development, and Telehealth Clinical teams to ensure a smooth transition from intake through treatment initiation.

  • Apply professional judgment to review client assessments and assist in identifying appropriate services, treatment recommendations, and care pathways.

  • Serve as a key point of contact for internal teams to support communication and coordination of telehealth services.

Patient Engagement & Support

  • Provide clients with education on program expectations, treatment processes, and available services.

  • Conduct scheduled individual check-ins or supportive sessions to monitor progress, address barriers to care, and reinforce treatment goals.

  • Assist therapists with treatment planning, client assignments, and coordination of services within the telehealth program.

  • Promote client engagement, accountability, and retention throughout the treatment experience.

Documentation, Compliance & Accreditation

  • Maintain accurate, timely, and complete documentation related to client intakes, care coordination activities, and treatment updates within required systems.

  • Ensure all documentation complies with organizational policies, regulatory requirements, and confidentiality standards.

  • Communicate updates and client progress with internal teams through systems such as Salesforce and the electronic medical record.

  • Participate in team meetings, case reviews, and program initiatives to support the ongoing development of telehealth services.

Qualifications

  • Associate's degree or higher in Social Work, Psychology, or another related Human Services field.
  • Two to three years of work experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred.
  • Adherence to the Healthcare Code of Ethics and professional standards of conduct.
  • Knowledge of state and federal confidentiality regulations.
  • Familiarity with Joint Commission standards and documentation expectations.
  • Strong organizational, communication, and clinical support skills.
  • Ability to work effectively as part of a multidisciplinary treatment team.

Why Join Banyan Treatment Centers?

Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As a Clinical Support team member, you will:

  • Join a mission-driven organization committed to ethical, compliant, and compassionate care.
  • Play an integral role in supporting clinical services, patient engagement, and treatment continuity.
  • Collaborate with experienced clinicians, case managers, and interdisciplinary treatment teams.
  • Gain valuable experience supporting behavioral health treatment in a structured clinical environment.
  • Enjoy comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and employee assistance and wellness programs.

Apply Now!

If you are passionate about supporting clinical care and helping patients progress through treatment and recovery, we encourage you to apply and join the Banyan Treatment Centers team.

EOE