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PTP

Google Cloud Solution Architect - REMOTE

Austin, TX · On-site +1

$62 - $84.75/hr

... CCAI • Mentor developers and engineers during project execution • Partner with project managers to ensure on-time, quality delivery • Identify opportunities and advocate for Google Cloud ...

PTP

Google Cloud Solution Architect - REMOTE

Austin, TX · On-site

$63 - $86.25/hr

Demonstrate deep technical expertise in Google Cloud Customer Engagement Suite (CES) services / CCAI * Mentor developers and engineers during project execution * Partner with project managers to ...

Sensiple Inc.

Lead Salesforce Developer

Richardson, TX · On-site

$50.50 - $66.75/hr

Google CCAI experience or a strong willingness and capability to learn it. Excellent communication and verbal skills. Certifications: Salesforce Service Cloud Consultant Salesforce Administrator ...

Presidio

Senior Project Manager, Contact Center

CCAI Required Skills & Professional Experience * Bachelor's degree or equivalent professional or military experience. * 7+ years of hands-on experience as a Senior Project Manager delivering complex ...

devry

Hybrid Visiting Professor of Networking

Newark, CA

$1.5K - $2.7K/wk

Network+, CCNA, CCNP, CCAI * Cloud+, AWS, Azure, Cloud Essentials * CCNA/P-DC, JNCIP-DC, VCE-CIAE, VCP6-DCV * MTA-MDF, MDI, Java ME-MAD, SAPCDA, Mobility+, CCP-M * CASP+ * Five years of professional ...

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How much do ccai jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ccai in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Contact Center Artificial Intelligence (CCAI) Specialist?

As a CCAI Specialist, you can progress to roles such as AI Solutions Architect, Contact Center Technology Manager, or even Head of Customer Experience Technology, depending on your interests and expertise. Many organizations encourage ongoing professional development, so gaining certifications in cloud platforms or advanced AI concepts can open doors to more senior positions. You may also have the chance to lead cross-functional teams or mentor junior staff as you gain experience. This role offers a solid pathway for professionals interested in both technological innovation and customer experience transformation.

What is a CCAI job?

A CCAI job typically refers to roles involving Contact Center AI (CCAI), which leverages artificial intelligence to enhance customer support and automate interactions. Professionals in this field may work with AI-powered chatbots, virtual agents, or speech analytics to improve customer service experiences. Common responsibilities include configuring AI models, analyzing user interactions, and optimizing automated workflows. These roles are often found in industries like customer support, telecom, and tech, where AI-driven customer engagement is a priority.

What are the key skills and qualifications needed to thrive in the Ccai position, and why are they important?

To thrive as a Contact Center Artificial Intelligence (CCAI) Specialist, you need a solid background in conversational AI, machine learning, and natural language processing, typically supported by a degree in computer science or a related field. Familiarity with platforms such as Google CCAI, cloud services, and customer service software is often expected, along with certification in relevant AI or cloud technologies. Excellent problem-solving abilities, effective communication, and strong project management skills help you stand out in this role. These skills ensure the successful design, deployment, and optimization of AI-driven solutions in dynamic contact center environments.

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What states have the most Ccai jobs? States with the most job openings for Ccai jobs include:
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Ccai jobs near you
Infographic showing various Ccai job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 13% Part Time, and 49% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Front Deployment Engineer (FDE) - GECX Service

Front Deployment Engineer (FDE) - GECX Service

Lorven Technologies

Los Angeles, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Our client seeks an Front Deployment Engineer for a 12 Months project in Silicon Valley, CA Remote. Below is the detailed requirement
Job Title: Front Deployment Engineer
Work location : Silicon Valley, CA (Remote)
Duration: 12 Months
Delivery Roles: Job Descriptions
We are defining a new archetype of 'Front Deployed Engineering Team' that is AI-enabled and capable of handling a broad set of functional and technical skills. Unlike previous conversational systems based on intent detection, this team will deliver the next generation of agentic solutions using Generative AI.
Job Description:
  • Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
  • Engineering Depth (CPSE Profile): Coding skills equivalent to L3 SWE (any language). IMPORTANT: Non-coders / non-CPSE profiles should be excluded from consideration.
  • AI/ML Fluency: Deep familiarity with Generative AI, ADK, and agentic frameworks.
  • Customer Resilience: Ability to handle extreme opposition and navigate complex organizational dependencies.

Key Responsibilities
Full Stack & Agentic Delivery: Deliver comprehensive solutions across front-end, back-end, and cloud technologies. Utilize Generative AI (Gemini preferred) and common frameworks (ADK, LangChain, etc.) to build production-grade agents.
Customer Engineering & Advocacy: Navigate complex customer organizations and handle objections with high levels of empathy. Be strongly opinionated and morally grounded in the face of extreme opposition to drive technical success.
Legacy Migration: For specific migration projects, leverage experience in Google DialogFlow, CCAI, and Telephony/CCaaS to transition customers from legacy architectures to GECX Service.
Rapid Prototyping & Problem Solving: Instinctively solve blocking customer scenarios in minutes or hours (e.g., "Code an eval pipeline in Python," "Build an audio connector using streaming APIs") without external reliance, leveraging Gemini as a force multiplier.
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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