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Ccai Jobs (NOW HIRING)

CCAI Architect - 100% Remote (US Based) - Contract to Hire Responsibilities : * Good knowledge of GCP CCAI service, Dialog flow CX, and Agent Assist. * Experience driving conversational bots for ...

Google CCAI Developer - US-Based Remote - Contract Responsibilities : • Support voice and digital AI Self-Service solutions for large, multi-location contact centers. • Design, develop, and ...

Machine Learning Engineer CCAI - US-Based Remote - Contract Responsibilities : • Use API calls to extend functionality and integration with packaged NLP, vision, and GenAI services. • Develop ...

Design, build, and demonstrate AI prototypes for voice IVR and chat using Dialogflow CX, CCAI Platform, and Agent Assist, focusing on intents, flows, routing logic, and customer journey mapping.

AI Ops Engineer

Hartford, CT · On-site

$53.25 - $73/hr

Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent Assist. Experienced in GenAI, LLM Operations & Conversational AI Operations. Hands-on experience with ...

Google Cloud ML Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

Google Cloud ML Engineer- Vertex AI & CCAI Chat Virtual Agent Expert Location: Dallas, TX (Day1 Onsite) Duration: Long Term We seek an experienced developer to design, build, and deploy advanced ...

Google Contact Center AI

Alpharetta, GA · On-site

$15.75 - $21.50/hr

Can configure, setup, administer and customize the CCAI solution per custom requirements * Experience in delivering complex AI (or) DA projects * Experience coding using one or more languages such as ...

Google CES Engineer

New York, NY · On-site

$105K - $145K/yr

Lead end-to-end deployment and integration of Google CCaaS and CCAI, including conversational AI, virtual agents, agent assist, and speech analytics modules. * Act as the Subject Matter Expert to ...

Google Contact Center AI

Alpharetta, GA · Remote

$15.75 - $21.50/hr

Can configure, setup, administer and customize the CCAI solution per custom requirements * Experience in delivering complex AI (or) DA projects * Experience coding using one or more languages such as ...

URGENT NEED - Genesys Cloud - 100% REMOTE

$57 - $76.25/hr

Core Infrastructure Course Job Requirements: 1. Can configure, setup, administer and customize the CCAI solution per custom requirements 2. Experience in delivering complex AI (or) DA projects 3. ...

Can configure, set, administer, and customize the CCAI solution per custom requirements * Experience in delivering complex AI (or) DA projects * Experience coding using one or more languages such as ...

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How much do ccai jobs pay per hour?

As of May 30, 2026, the average hourly pay for ccai in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a CCAI job?

A CCAI job typically refers to roles involving Contact Center AI (CCAI), which leverages artificial intelligence to enhance customer support and automate interactions. Professionals in this field may work with AI-powered chatbots, virtual agents, or speech analytics to improve customer service experiences. Common responsibilities include configuring AI models, analyzing user interactions, and optimizing automated workflows. These roles are often found in industries like customer support, telecom, and tech, where AI-driven customer engagement is a priority.

What are the key skills and qualifications needed to thrive in the Ccai position, and why are they important?

To thrive as a Contact Center Artificial Intelligence (CCAI) Specialist, you need a solid background in conversational AI, machine learning, and natural language processing, typically supported by a degree in computer science or a related field. Familiarity with platforms such as Google CCAI, cloud services, and customer service software is often expected, along with certification in relevant AI or cloud technologies. Excellent problem-solving abilities, effective communication, and strong project management skills help you stand out in this role. These skills ensure the successful design, deployment, and optimization of AI-driven solutions in dynamic contact center environments.

What are the typical career advancement opportunities for a Contact Center Artificial Intelligence (CCAI) Specialist?

As a CCAI Specialist, you can progress to roles such as AI Solutions Architect, Contact Center Technology Manager, or even Head of Customer Experience Technology, depending on your interests and expertise. Many organizations encourage ongoing professional development, so gaining certifications in cloud platforms or advanced AI concepts can open doors to more senior positions. You may also have the chance to lead cross-functional teams or mentor junior staff as you gain experience. This role offers a solid pathway for professionals interested in both technological innovation and customer experience transformation.
What states have the most Ccai jobs? States with the most job openings for Ccai jobs include:
Infographic showing various Ccai job openings in the United States as of May 2026, with employment types broken down into 14% Part Time, and 86% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
CCAI Architect

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

CCAI Architect - 100% Remote (US Based) - Contract to Hire
Responsibilities:
  • Good knowledge of GCP CCAI service, Dialog flow CX, and Agent Assist.

  • Experience driving conversational bots for various channels (web, voice, etc.) projects.

  • Experience in user-centric conversation experiences involving chat, text, or voice.

  • Experience in Telecom domain and processes.

Required Skills:
  • Strong understanding of sentiment analysis, Intent classification, and dialog flows.

  • Innovation and Technology Trends: You will keep up to date with emerging technologies and trends in the AI/ML domain and identify opportunities for innovation and improvement.

  • You will also work with the product management team to ensure that CCAI solutions are competitive and meet the needs of our customers.

Job type: Contract
Work Setting: Remote (US Based)
Duration: 6M