1

Ccai Jobs (NOW HIRING)

We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...

Design and implement models for Conversational AI , leveraging Google CCAI/CES components. Lead model evaluation using robust Eval frameworks and metrics to ensure reliability, accuracy, and fairness.

Design and implement models for Conversational AI, leveraging Google CCAI/CES components. Lead model evaluation using robust Eval frameworks and metrics to ensure reliability, accuracy, and fairness.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Google CCAI * Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)

Proficiency in Microsoft Bot Framework and Google CCAI Services. * Strong programming skills in C#, .NET, JavaScript, and Python. * Experience with M365 solutions, including SharePoint and Power ...

Google Vertex Ai Architect

$65.25 - $84/hr

Experience in using Google CCAI/CES platform and its components. * Experience in agentic architecture based implementations and advanced Retrieval Augmented Generation. Optimize and fine-tune machine ...

New

This role includes developing traditional and generative AI solutions using platforms such as Google CCAI Services, Microsoft ecosystem, and will also assist with supporting and modernizing On-Prem ...

next page

Showing results 1-20

Ccai information

See salary details

$8

$26

$61

How much do ccai jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ccai in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Contact Center Artificial Intelligence (CCAI) Specialist?

As a CCAI Specialist, you can progress to roles such as AI Solutions Architect, Contact Center Technology Manager, or even Head of Customer Experience Technology, depending on your interests and expertise. Many organizations encourage ongoing professional development, so gaining certifications in cloud platforms or advanced AI concepts can open doors to more senior positions. You may also have the chance to lead cross-functional teams or mentor junior staff as you gain experience. This role offers a solid pathway for professionals interested in both technological innovation and customer experience transformation.

What is a CCAI job?

A CCAI job typically refers to roles involving Contact Center AI (CCAI), which leverages artificial intelligence to enhance customer support and automate interactions. Professionals in this field may work with AI-powered chatbots, virtual agents, or speech analytics to improve customer service experiences. Common responsibilities include configuring AI models, analyzing user interactions, and optimizing automated workflows. These roles are often found in industries like customer support, telecom, and tech, where AI-driven customer engagement is a priority.

What are the key skills and qualifications needed to thrive in the Ccai position, and why are they important?

To thrive as a Contact Center Artificial Intelligence (CCAI) Specialist, you need a solid background in conversational AI, machine learning, and natural language processing, typically supported by a degree in computer science or a related field. Familiarity with platforms such as Google CCAI, cloud services, and customer service software is often expected, along with certification in relevant AI or cloud technologies. Excellent problem-solving abilities, effective communication, and strong project management skills help you stand out in this role. These skills ensure the successful design, deployment, and optimization of AI-driven solutions in dynamic contact center environments.

More about Ccai jobs
What states have the most Ccai jobs? States with the most job openings for Ccai jobs include:
Infographic showing various Ccai job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 13% Part Time, and 49% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

IVR Chatbot Developer

Seven Seven Software

Newark, NJ • On-site

Full-time

Posted 27 days ago


Job description

Requirements:
- Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
- Experience with management and development of speech recognition systems and grammars?
- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI
- Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Job Requirements
Requirements:
- Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
- Experience with management and development of speech recognition systems and grammars?
- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI
- Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.