IVR Chatbot Developer
Newark, NJ · On-site
Google CCAI - Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST ...
Newark, NJ · On-site
Google CCAI - Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST ...
Newark, NJ · On-site
Google CCAI - Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST ...
Issaquah, WA · On-site
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...
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Issaquah, WA · On-site
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...
Issaquah, WA · On-site
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...
Quick apply
Issaquah, WA · On-site
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...
Issaquah, WA · On-site
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...
Quick apply
Issaquah, WA · On-site
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...
Hand on knowledge using Gen AI, Playbooks & CCAI Insights * Hands-on experience with Dialogflow CX, including flow design, fulfillment, and webhook integration. * Deep understanding of Contact Center ...
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Hand on knowledge using Gen AI, Playbooks & CCAI Insights * Hands-on experience with Dialogflow CX, including flow design, fulfillment, and webhook integration. * Deep understanding of Contact Center ...
Hartford, CT · On-site
Design and implement models for Conversational AI , leveraging Google CCAI/CES components. Lead model evaluation using robust Eval frameworks and metrics to ensure reliability, accuracy, and fairness.
Hartford, CT · On-site
Design and implement models for Conversational AI , leveraging Google CCAI/CES components. Lead model evaluation using robust Eval frameworks and metrics to ensure reliability, accuracy, and fairness.
Phoenix, AZ - onsite Duration: 6 months skill id: 10762402 "CCaaS-Five9-GCP-Senior Eng (AWS Connect/ Google Five9/)" "Candidate must have Deep knowledge of Google CCAI, AWS Connect or Five9 data ...
Phoenix, AZ - onsite Duration: 6 months skill id: 10762402 "CCaaS-Five9-GCP-Senior Eng (AWS Connect/ Google Five9/)" "Candidate must have Deep knowledge of Google CCAI, AWS Connect or Five9 data ...
Hartford, CT · On-site
Design and implement models for Conversational AI, leveraging Google CCAI/CES components. Lead model evaluation using robust Eval frameworks and metrics to ensure reliability, accuracy, and fairness.
Hartford, CT · On-site
Design and implement models for Conversational AI, leveraging Google CCAI/CES components. Lead model evaluation using robust Eval frameworks and metrics to ensure reliability, accuracy, and fairness.
New York, NY · On-site
$45 - $50/hr
Google CCAI * Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
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New York, NY · On-site
$45 - $50/hr
Google CCAI * Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
Experience with building and integrating Google CCAI solutions.
Experience with building and integrating Google CCAI solutions.
Saint Louis, MO · Remote
$110K - $160K/yr
Conversational AI - Google CCAI, Amazon Lex, Microsoft Copilot Studio, Cognigy. * CRM integrations - Salesforce Service Cloud, ServiceNow, Microsoft Dynamics. * API and data - REST/SOAP, webhooks ...
Saint Louis, MO · Remote
$110K - $160K/yr
Conversational AI - Google CCAI, Amazon Lex, Microsoft Copilot Studio, Cognigy. * CRM integrations - Salesforce Service Cloud, ServiceNow, Microsoft Dynamics. * API and data - REST/SOAP, webhooks ...
OH · Remote
Proficiency in Microsoft Bot Framework and Google CCAI Services. * Strong programming skills in C#, .NET, JavaScript, and Python. * Experience with M365 solutions, including SharePoint and Power ...
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OH · Remote
Proficiency in Microsoft Bot Framework and Google CCAI Services. * Strong programming skills in C#, .NET, JavaScript, and Python. * Experience with M365 solutions, including SharePoint and Power ...
Experience in using Google CCAI/CES platform and it's components. • Experience in agentic architecture-based implementations and advanced Retrieval Augmented Generation. • Conduct thorough ...
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Experience in using Google CCAI/CES platform and it's components. • Experience in agentic architecture-based implementations and advanced Retrieval Augmented Generation. • Conduct thorough ...
$25.50 - $32/hr
Must be approved as a CISCO Certified Academy Instructor (CCAI). Experience 5+ years' in the field with experience in troubleshooting and maintaining operating systems 2+ years' experience developing ...
$25.50 - $32/hr
Must be approved as a CISCO Certified Academy Instructor (CCAI). Experience 5+ years' in the field with experience in troubleshooting and maintaining operating systems 2+ years' experience developing ...
Lead integration of conversational AI, virtual agents (CCAI), real-time agent assist, and AI-driven routing within existing cloud platforms. * Embed AI capabilities within CRM systems to enable ...
Lead integration of conversational AI, virtual agents (CCAI), real-time agent assist, and AI-driven routing within existing cloud platforms. * Embed AI capabilities within CRM systems to enable ...
For specific migration projects, leverage experience in Google DialogFlow, CCAI, and Telephony/CCaaS to transition customers from legacy architectures to GECX Service. • Rapid Prototyping & Problem ...
For specific migration projects, leverage experience in Google DialogFlow, CCAI, and Telephony/CCaaS to transition customers from legacy architectures to GECX Service. • Rapid Prototyping & Problem ...
$110K - $160K/yr
Conversational AI - Google CCAI, Amazon Lex, Microsoft Copilot Studio, Cognigy. * CRM integrations - Salesforce Service Cloud, ServiceNow, Microsoft Dynamics. * API and data - REST/SOAP, webhooks ...
$110K - $160K/yr
Conversational AI - Google CCAI, Amazon Lex, Microsoft Copilot Studio, Cognigy. * CRM integrations - Salesforce Service Cloud, ServiceNow, Microsoft Dynamics. * API and data - REST/SOAP, webhooks ...
$65.25 - $84/hr
Experience in using Google CCAI/CES platform and its components. * Experience in agentic architecture based implementations and advanced Retrieval Augmented Generation. Optimize and fine-tune machine ...
New
$65.25 - $84/hr
Experience in using Google CCAI/CES platform and its components. * Experience in agentic architecture based implementations and advanced Retrieval Augmented Generation. Optimize and fine-tune machine ...
New
Westlake, OH · On-site
$942/wk
Cisco Certified Academy Instructor (CCAI) Certification PreferredQualifications: * Teaching experience * CCNA Certification In order to be considered for an Adjunct faculty position, these additional ...
Westlake, OH · On-site
$942/wk
Cisco Certified Academy Instructor (CCAI) Certification PreferredQualifications: * Teaching experience * CCNA Certification In order to be considered for an Adjunct faculty position, these additional ...
This role includes developing traditional and generative AI solutions using platforms such as Google CCAI Services, Microsoft ecosystem, and will also assist with supporting and modernizing On-Prem ...
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This role includes developing traditional and generative AI solutions using platforms such as Google CCAI Services, Microsoft ecosystem, and will also assist with supporting and modernizing On-Prem ...
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
As a CCAI Specialist, you can progress to roles such as AI Solutions Architect, Contact Center Technology Manager, or even Head of Customer Experience Technology, depending on your interests and expertise. Many organizations encourage ongoing professional development, so gaining certifications in cloud platforms or advanced AI concepts can open doors to more senior positions. You may also have the chance to lead cross-functional teams or mentor junior staff as you gain experience. This role offers a solid pathway for professionals interested in both technological innovation and customer experience transformation.
A CCAI job typically refers to roles involving Contact Center AI (CCAI), which leverages artificial intelligence to enhance customer support and automate interactions. Professionals in this field may work with AI-powered chatbots, virtual agents, or speech analytics to improve customer service experiences. Common responsibilities include configuring AI models, analyzing user interactions, and optimizing automated workflows. These roles are often found in industries like customer support, telecom, and tech, where AI-driven customer engagement is a priority.
To thrive as a Contact Center Artificial Intelligence (CCAI) Specialist, you need a solid background in conversational AI, machine learning, and natural language processing, typically supported by a degree in computer science or a related field. Familiarity with platforms such as Google CCAI, cloud services, and customer service software is often expected, along with certification in relevant AI or cloud technologies. Excellent problem-solving abilities, effective communication, and strong project management skills help you stand out in this role. These skills ensure the successful design, deployment, and optimization of AI-driven solutions in dynamic contact center environments.

Full-time
Posted 27 days ago