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Catholic Charities

TANF Case Manager (CM)

Hartford, CT · On-site

$25 - $27/hr

The Case Manager (CM) provides outreach, initial assessment, advocacy, case planning, service ... Maintains a positive and respectful work attitude * Communicates proactively with TANF CM Regional ...

CP Unlimited

Case Manager

Brooklyn, NY

$20.50 - $26.50/hr

Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with ...

CP Unlimited

Case Manager

Brooklyn, NY

$20.50 - $26.50/hr

Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with ...

CP Unlimited

Case Manager

Brooklyn, NY

$20.50 - $26.50/hr

Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with ...

Practice of Peace Foundation

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Case Manager (Shelter) - Spanish Speaking Required

Bronx, NY · On-site

$48K - $50K/yr

Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology ... Case Managers are required to carry a caseload of clients; the number of clients is dependent upon ...

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$29.5K

$47.4K

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How much do case work jobs pay per year?

As of May 30, 2026, the average yearly pay for case work in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Worker, and why are they important?

To thrive as a Case Worker, you need a background in social work or a related field, strong assessment and problem-solving skills, and often a relevant degree or certification. Familiarity with case management software, documentation systems, and local social services resources is typically required. Excellent communication, empathy, and organizational abilities help build trust with clients and coordinate effective support. These skills are crucial for advocating for clients' needs, managing complex caseloads, and achieving positive outcomes in challenging situations.

How do case workers typically manage complex caseloads while ensuring quality support for clients?

Case workers often handle multiple cases at once, which requires strong organizational and time management skills. They prioritize tasks based on client needs and deadlines, use case management software to track progress, and regularly communicate with clients and other service providers. Team collaboration is common, with regular meetings to share updates and problem-solve challenging situations. Effective self-care and supervision are also encouraged to prevent burnout and maintain high standards of service.

What are case workers?

Case workers are professionals who support individuals and families in accessing social services, resources, and support systems. They assess clients' needs, develop care plans, and connect them with community services such as housing, healthcare, and financial assistance. Case workers often work in settings like social services agencies, healthcare facilities, or schools, advocating for clients and helping them overcome personal or systemic challenges. Their goal is to improve clients' well-being and quality of life through personalized support and guidance.

What is the difference between Case Work vs Social Work?

AspectCase WorkSocial Work
CredentialsOften requires a bachelor's degree in social sciences or related fieldsTypically requires a bachelor's or master's degree in social work (BSW or MSW)
Work EnvironmentPrimarily individual client-focused, often in clinics, hospitals, or community agenciesBroader settings including policy, advocacy, and community programs
Employer & IndustryNonprofits, healthcare, government agenciesWide range including social service agencies, schools, hospitals, and government

While both roles involve supporting individuals, Case Work is more focused on direct client assistance within specific settings, often requiring a bachelor's degree. Social Work encompasses a broader scope, including policy, advocacy, and community development, often requiring advanced degrees. Understanding these differences helps in choosing the right career path or job search focus.

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What cities are hiring for Case Work jobs? Cities with the most Case Work job openings:
What states have the most Case Work jobs? States with the most job openings for Case Work jobs include:
Case Work jobs near you
Infographic showing various Case Work job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.
TANF Case Manager (CM)

TANF Case Manager (CM)

Catholic Charities

Hartford, CT • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

POSITION SUMMARY:

The Case Manager (CM) provides outreach, initial assessment, advocacy, case planning, service coordination, and case management for families referred to the TANF CM program with significant barriers to employment.


JOB EXPECTATIONS:

  • Follows all TANF CM policies and procedures
  • Uses a client-centered, strength-based approach to case management services
  • Provides culturally and linguistically appropriate case management services to families
  • Represents TANF CM program professionally within the program and in the community
  • Maintains a positive and respectful work attitude
  • Communicates proactively with TANF CM Regional Coordinator and other regional CMs
  • Utilizes the Efforts to Outcomes (ETO) web-based data management system to document all case work in TANF CM program
  • Actively participates as a member of the regional TANF CM team
  • Commits to professional growth and development
  • Possesses a valid driver’ license and has access to a personal vehicle for regional and statewide travel

SPECIFIC DUTIES and RESPONSIBILITIES:


  • Conducts targeted outreach to locate assigned TANF CM referred families within designated program time frames
  • Engages located families in TANF CM services in alignment with expected program outcome standards
  • Provides intensive, client-centered, in-home and/or community-based case management
  • Performs initial client assessments and updated assessments within designated program time frames
  • Works with clients to develop and implement clear and relevant goals using the Family Development Plan designed to assist clients in overcoming barriers to employment
  • Establishes and maintains relationships with local/regional staff from state departments, workforce development boards and others who make referrals to the program
  • Teaches clients budgeting, money management, shopping, banking, and other necessary life skills through direct instruction and/or modeling
  • Assists clients in forming and/or fulfilling an employment plan either through the Jobs First services or on an individual basis for non-Jobs First eligible clients
  • Assists clients in problem solving
  • Reviews client assessments with TANF CM Regional Coordinator to determine level of service
  • Refers clients to appropriate community services based on identified barriers to employment and other family needs
  • Works with the Regional Coordinator to assess needs for any emergency situations, e.g. domestic violence, child abuse, or acute behavioral health needs
  • Advocates for clients to maintain or re-establish state benefits and for clients to access needed services
  • Communicates regularly with the DSS/DOL case worker, and provides them periodic updates and closing status reports as appropriate
  • Accurately documents case work daily utilizing Efforts to Outcomes (ETO)
  • Performs other reasonable duties as requested by TANF CM Regional Coordinator and/or TANF CM Agency Supervisor
  • PQI FUNCTIONS:
  • Ensure the consistent accurate collection of the data
  • Identify patterns and trends for program
  • Use results of data to inform supervisor of trends that may impact services

QUALIFICATIONS:

BA/BS in a human service field with two (2) years relevant experience (preferred), Associates or equivalent with over five (5) years of directly relevant experience may be considered in lieu of BA/BS.

KNOWLEDGE, SKILLS, and ABILITIES:

  • Thorough knowledge of TFA/TANF eligibility criteria and services
  • Significant knowledge of regional community-based services for low and no income families
  • Demonstrated ability to work with culturally and linguistically diverse families
  • Demonstrated ability in client-centered, home-based case management services
  • Demonstrated ability in teaching basic life and employability skills to adults
  • Demonstrated ability in creating and implementing individualized service plans
  • Ability to work well independently
  • Ability to maintain a flexible schedule, to include non-traditional hours (nights/weekends)
  • Dedicated to promoting cultural wellness on the job
  • Demonstrated basic computer literacy, ability to work in a Windows environment, and utilization of mobile devices
  • Demonstrated ability to work in a team approach


EMPLOYEE BENEFITS

Catholic Charities offers access to a comprehensive array of benefits, including:


For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities
For Work Life Balance: Generous paid time off; including 14 paid holidays, vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling for employee and immediate family

Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.