Case Work Jobs in Texas (NOW HIRING)

Salary: $32,345.46 - $36,212.80 Annually
Location : 4011 McKinney Falls Pkwy, Austin, TX
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 26-10685
Department: CSCD Adult Probation
Opening Date: 05/26/2026
Closing Date: Continuous
Job Summary
Interviews clients directly after sentencing in court for those who have been placed on community supervision and those residing out of Travis County (indirect clients) and prepares appropriate paperwork to transfer supervision of the case to the client's County of residence. Provides supervision to indirect clients who have been placed on community supervision by the courts, enforces conditions of community supervision, and monitors aspects of casework related to the conditions of community supervision. Provides supervision for individuals who have been placed on Pre-Trial Diversion by the County Attorney, assures their compliance with the orders as set forth by the County Attorney, and monitors all aspects related to the client's Orders of the County Attorney.
DISTINGUISHING CHARACTERISTICS:
This is the first in a series of five probation-related job classifications within the Courts job family. This classification provides supervision to indirect clients who have been placed on community supervision by the courts. Client caseload consists of indirect or Pre-Trial Diversion clients. Cases are staffed with higher-level community supervision staff.
Duties and Responsibilities

• Provides supervision to indirect clients who have been placed on community supervision by the courts.
• Documents all contacts and all pertinent facts and events occurring in client's life, including issues of compliance and noncompliance.
• Documents collateral contacts, referrals, correspondence, and any and all other pertinent information.
• Responds to administrative violations per policy, requests offense reports, and prepares requests to amend conditions of probation.
• Transfers cases to Probation Officer for violation reports and direct supervision.
• Explains the case transfer procedures and expectations to the client, prepares and sends the transfer packet to the appropriate receiving County/State.
• Ensures all money owed by client is collected and all conditions are completed 90 days prior to the date of discharge.
• Performs other job-related duties as assigned.

Minimum Requirements
Education and Experience:
Associate's degree in Criminal Justice or a directly related field.
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.
Knowledge, Skills, and Abilities:
Knowledge of:

• Policies, practices, procedures and legal terminology related to court system.
• Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable community supervision services standards and procedures.
• Standard practices in area of assignment.
• Psychological concepts of good behavior, social adjustment and emotional stability.
• Casework techniques.
• Principles and procedures of record keeping and file management.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Business letter writing, grammar and punctuation, and report preparation.

Skill in:

• Problem-solving and decision-making.
• Interviewing clients.
• Both verbal and written communication.

Ability to:

• Make contact with clients, in person or via correspondence, and report results clearly, accurately and impartially.
• Work efficiently both independently and as part of a team.
• Reason and make judgments and decisions.
• Work effectively and courteously under stressful circumstances.
• Deal effectively with mentally disturbed, hostile and aggressive individuals.
• Manage time well, perform multiple tasks and organize diverse activities.
• Perform in a stressful environment while maintaining a professional manner.
• Document information, compile data and prepare a variety of memorandums or reports.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, attorneys, judges and the general public.

Work Environment & Other Information
Physical requirements include the ability to lift/carry up to 10-25 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Work Hours: Monday - Friday 8 am - 5 pm
Department: CSCD Adult Probation
Location: 4011 McKinney Falls Parkway Austin TX 78640
Criminal, Education, and Employment Background Checks Required.
For updates or questions about this posting, contact:
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2026 Travis County Benefit Guide
In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
Direct Deposit
Employees may sign up for direct bank deposit.
Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.
Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
January - March
3 personal holidays
April - June
2 personal holidays
July - September
1 personal holiday
October - December
None
New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:
0 to 5 years
4.0 hours per pay period
6 to 10 years
4.5 hours per pay period
11 to 15 years
5.0 hours per pay period
16 to 20 years
5.5 hours per pay period
21 plus years
6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
01
Are you a current Travis County Adult Probation employee?

• Yes
• No

02
Do you have an Associate's degree?

• Yes
• No

Required Question