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Case Work Jobs in Massachusetts (NOW HIRING)

ServiceNet

Family Support Case Manager

Greenfield, MA · On-site

$20/hr

Over 1-year direct experience in similar human services agency case work with families or individuals with disabilities. * Broad knowledge of disability support services. * Valid driver's license and ...

ServiceNet

Family Support Case Manager

Greenfield, MA · On-site

$20/hr

Over 1-year direct experience in similar human services agency case work with families or individuals with disabilities. * Broad knowledge of disability support services. * Valid driver's license and ...

Wingate Healthcare, Inc.

Social Worker

Kingston, MA · On-site

$43/hr

Two years in case work desirable. * Thorough knowledge of case work process in medical and public health settings required. * Working knowledge of social and health resources of the community ...

Dakota DesignStaff, Inc.

BIM Manager

Woburn, MA · On-site

Expert level construction materials, building assemblies, case work and building products required * Expert level construction materials, building assemblies, case work and building products required

Mass General Brigham

Social Work Case Manager

Salem, MA · On-site

$100K - $146K/yr

This position is responsible for performing social work assessments and interventions as needed for inpatients, outpatients, and emergency department patients. Does this position require Patient Care?

Massgeneralbrigham

Social Work Case Manager

Salem, MA · On-site

$100K - $146K/yr

This position is responsible for performing social work assessments and interventions as needed for inpatients, outpatients, and emergency department patients. Does this position require Patient Care?

95149

Protective Services Case Manager

Leominster, MA · On-site

$25 - $28/hr

Why Work at ASNCM? Meaningful Work That Makes a Difference Help protect the safety, dignity, and well-being of older adults throughout North Central Massachusetts. Mission-Driven Organization Join a ...

Tufts Medicine

Case Manager, Child Psychiatry

Boston, MA · On-site

$23.75 - $31/hr

Provides social work assistance to patients and families relating to illness, disease ... Preferred Qualifications: 1. Experience in acute care hospital setting 2. Certification in Case ...

Tufts Medicine

$23.75 - $31/hr

Provides social work assistance to patients and families relating to illness, disease ... Preferred Qualifications: 1. Experience in acute care hospital setting 2. Certification in Case ...

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All JobsCase Work JobsCase Work Jobs in Massachusetts

Case Work information

See Massachusetts salary details

$32.2K

$51.8K

$76.4K

How much do case work jobs pay per year?

As of Aug 30, 2026, the average yearly pay for case work in Massachusetts is $51,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a case worker?

Case workers are professionals who support individuals and families in accessing social services, resources, and support systems. They assess clients' needs, develop care plans, and connect them with community services such as housing, healthcare, and financial assistance. Case workers often work in settings like social services agencies, healthcare facilities, or schools, advocating for clients and helping them overcome personal or systemic challenges. Their goal is to improve clients' well-being and quality of life through personalized support and guidance.

What are the key skills and qualifications needed to thrive as a case worker, and why are they important?

To thrive as a Case Worker, you need a background in social work or a related field, strong assessment and problem-solving skills, and often a relevant degree or certification. Familiarity with case management software, documentation systems, and local social services resources is typically required. Excellent communication, empathy, and organizational abilities help build trust with clients and coordinate effective support. These skills are crucial for advocating for clients' needs, managing complex caseloads, and achieving positive outcomes in challenging situations.

How do case workers typically manage complex caseloads while ensuring quality support for clients?

Case workers often handle multiple cases at once, which requires strong organizational and time management skills. They prioritize tasks based on client needs and deadlines, use case management software to track progress, and regularly communicate with clients and other service providers. Team collaboration is common, with regular meetings to share updates and problem-solve challenging situations. Effective self-care and supervision are also encouraged to prevent burnout and maintain high standards of service.

What is the difference between Case Work vs Social Work?

AspectCase WorkSocial Work
CredentialsOften requires a bachelor's degree in social sciences or related fieldsTypically requires a bachelor's or master's degree in social work (BSW or MSW)
Work EnvironmentPrimarily individual client-focused, often in clinics, hospitals, or community agenciesBroader settings including policy, advocacy, and community programs
Employer & IndustryNonprofits, healthcare, government agenciesWide range including social service agencies, schools, hospitals, and government

While both roles involve supporting individuals, Case Work is more focused on direct client assistance within specific settings, often requiring a bachelor's degree. Social Work encompasses a broader scope, including policy, advocacy, and community development, often requiring advanced degrees. Understanding these differences helps in choosing the right career path or job search focus.

How hard is it to become a case worker?

Becoming a case worker typically requires a relevant bachelor's degree in social work, psychology, or a related field, along with relevant experience or internships. Many positions also require state licensure or certification, and strong communication and organizational skills are essential for success in the role.

What qualifications do I need to be a case worker?

To become a case worker, a bachelor's degree in social work, psychology, or a related field is typically required. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification or licensure depending on the setting and location.

What cities in Massachusetts are hiring for Case Work jobs?

Cities in Massachusetts with the most Case Work job openings:

Case Work jobs near you
Infographic showing various Case Work job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,798 per year, or $24.9 per hour.

Family Support Case Manager

ServiceNet

Greenfield, MA • On-site

$20/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance

Family Support Autism Case ManagerFull-Time
Location: Greenfield, MA with travel throughout Hampshire and Franklin Counties as needed.
Salary: $ 20.00/hour
ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. In Family Empowerment, our Family Support Case Managers are a key resource to families who have a member with a disability. You will provide training, needed information, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and/or autism and how to help better support families, as well as facilitating social and recreational activities for people of all ages. You will help families get the best results from funds available by administration of stipends and all documentation.
Key Responsibilities:
  • Providing individualized support to families.
  • Help develop support plans/goals when needed.
  • Help families to navigate resources and services available to them.
  • Maintain contact and ongoing support as needed.
  • Connect families with other families for support.
  • Promote community integration.
  • Help maintain and expand an extensive community-based network of support & informational resources.
  • Develop center-based and community-based activities, groups, training and events.  
Qualifications:
  • High School Diploma / GED required.
  • Over 1-year direct experience in similar human services agency case work with families or individuals with disabilities.
  • Broad knowledge of disability support services.
  • Valid driver's license and reliable transportation/vehicle required. 
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.  
 
Join Us 
Join us and become part of a caring community that helps others find joy and purpose. Apply today.  
 
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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