1

Case Manager Aide Jobs in Rochester, NY (NOW HIRING)

Showing results 21-40

Case Manager Aide information

See Rochester, NY salary details

$11

$19

$27

How much do case manager aide jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for case manager aide in Rochester, NY is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.59 per hour, depending on experience, location, and employer.

What is a case manager aide?

Case Manager Aides are support professionals who assist case managers in providing services to clients, often in social services, healthcare, or community organizations. They help with administrative tasks, client documentation, scheduling appointments, and sometimes interact directly with clients to gather information or provide basic support. Their role is crucial in ensuring that case managers can focus on more complex aspects of client care and case planning. Case Manager Aides work under supervision and play an important part in keeping case management processes efficient and organized.

What are the key skills and qualifications needed to thrive as a case manager aide, and why are they important?

To thrive as a Case Manager Aide, you need strong organizational skills, attention to detail, and a background in social services or a related field, often supported by a high school diploma or associate degree. Familiarity with case management software, database systems, and standard office applications is typically required. Compassion, active listening, and effective communication are crucial soft skills for supporting clients and collaborating with case managers. These skills ensure efficient administrative support, accurate documentation, and positive client interactions in social service settings.

What are some common challenges case manager aides face when supporting clients, and how can they effectively address them?

Case Manager Aides often encounter challenges such as managing high caseloads, navigating complex client needs, and maintaining clear communication among clients, case managers, and external service providers. To address these challenges effectively, aides should prioritize strong organizational skills, utilize available case management software, and participate in regular team meetings to stay updated on client progress. Building rapport with clients and maintaining professional boundaries are also crucial for fostering trust while ensuring efficient service delivery.

How to become a case manager aide?

To become a case manager aide, candidates typically need a high school diploma or equivalent and should have strong organizational and communication skills. Some positions may require previous experience in social services or healthcare, and relevant certifications such as CPR or first aid can be beneficial. On-the-job training is often provided, and familiarity with case management software can improve job prospects.

What qualifications do you need to be a case manager aide?

To become a case manager aide, candidates typically need a high school diploma or equivalent. Some positions may require previous experience in social services or healthcare, and strong communication and organizational skills are essential. Certification is not usually mandatory but can enhance job prospects.

What are the most commonly searched types of Case Manager jobs in Rochester, NY?

The most popular types of Case Manager jobs in Rochester, NY are:

What are popular job titles related to Case Manager Aide jobs in Rochester, NY?

For Case Manager Aide jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Case Manager Aide jobs in Rochester, NY look for?

The top searched job categories for Case Manager Aide jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Case Manager Aide jobs?

Cities near Rochester, NY with the most Case Manager Aide job openings:

Infographic showing various Case Manager Aide job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $39,579 per year, or $19 per hour.

Registered Nurse (RN) Case Manager II - Home Care (Full-Time, Days)

Rochester Regional Health

Rochester, NY • On-site

$77.98 - $103.91/hr

Other

Posted yesterday

New


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

307th of 888 rated healthcare providers


Job description

Job Title: Registered Nurse Case Manager II

Department: INT West Monroe

Location: Rochester Regional Health Home Care - 330 Monroe Avenue, Rochester, NY 14607

Hours Per Week: 40

Schedule: Monday-Friday, Days

SUMMARY

The RN Case Manager is responsible for the delivery of comprehensive nursing care to a set of assigned patients at a specific point in time. This involves the assessment of patient and family needs and the development, implementation and evaluation of an appropriate Plan of Care, making changes in response to changing patient needs. The RN Case Manager identifies appropriate interdisciplinary services needed, coordinates those services and supervises Private Duty Nurses (PDN) as applicable.

RESPONSIBILITIES LEVEL I
  • Identifies and prioritizes health problems based on assessment
  • Develops or implements an interdisciplinary Plan of Care based on the needs identified during the assessment, with input from the patient (and their caregivers as applicable), in collaboration with the attending physician and other care team members
  • Manages and coordinates patient care, including clinically complex cases, in a manner which ensures the efficient and effective delivery of appropriate services and community supports
  • Exhibits proficiency and accuracy in the completion of comprehensive assessment/documentation, which may include assessments required by payer sources (e.g., Outcome and Assessment Information Set (OASIS), Hospice Item Set (HIS)).
  • Plans, organizes and prioritizes care needs for an assigned caseload of patients to ensure their care needs are met and services are delivered according to plan of care
  • Communicates all changes in patient status and/or service needs to the appropriate care team member and ensures appropriate action is taken in a timely manner
  • Facilitates the development and implementation of patient discharge plans as indicated
  • Documents all patient care and coordinating activities per agency standards
  • Assesses the need for additional services (aide, therapies, social work or a community service) and obtains orders and arranges care as indicated
  • Supervises and evaluates care provided by Licensed Practical Nurses and/or home health aides in the performance of his/her patient care duties
  • Works collaboratively with other care team members by communicating all changes in patient status and/or service needs to the appropriate care team member and ensures appropriate action is taken in a timely manner.
  • Correctly identifies patient/family risk factors and establishes goals and interventions to reduce/remove risk from the plan of care to enable patients to remain in the least restrictive care setting.
  • Coordinate/participate in interdisciplinary team meetings/patient care conferences.
  • Patient needs are prioritized; visits outside primary team assignment or geographical area may be required in order to meet patient need
  • Practices according to Agency and community standards
  • Participates in utilization review and/or continuous quality improvement activities as requested.
  • Attends required staff meetings, in-services and/or supervisory conferences.
  • Participates in on-call schedule and weekend/holiday schedule as assigned.
  • Consistently demonstrates high standards of integrity by supporting the Rochester Regional Health Companies’ mission and values and adhering to the Corporate Code of Conduct.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other job-related duties as assigned by management.
LEVEL II
  • Offers process improvement suggestions and participates in the solutions of more complex issues/activities.
  • Mentors new staff & assists with coaching whenever necessary.
  • Serves as an informal leader, role model and resource to other staff in a positive clinical leadership role.
  • Provides consistent positive results of audits.
  • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health.
  • Manages more complex assignments and larger caseloads with appropriate utilization of services.
REQUIRED QUALIFICATIONS
  • Level I - Diploma or Associate’s Degree in Nursing required; Bachelor’s Degree in Nursing preferred.
  • Level II - A minimum of 2 years of home care experience.
PREFERRED QUALIFICATIONS Level I
  • 1 year of nursing experienced preferred.
  • Prior home health, clinical and direct patient care experience preferred.
  • Ability to work independently.
  • Demonstration of solid interpersonal, organizational and time management skills.
  • Proficient computer skills.
  • Must be able to document clinical notes and assessments within an electronic medical record.
  • Ability to travel to and from required locations as needed to perform the essential responsibilities of the job.
Level II
  • Understands when to elevate to management.
PHYSICAL REQUIREMENTS

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE

$77,983.00 - $103,906.00

#J-18808-Ljbffr

What Rochester Regional Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom