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Case Manager Full Time Jobs in Rochester, NY (NOW HIRING)

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

A Case Manager II (Community Mental Health) is a more advanced level of case management where the ... F.T. paid experience in a Mental Health setting, or other human service field, working directly ...

DaVita

RN Case Manager

Victor, NY · Hybrid

... N Case Manager - Position Highlights * Location: Hybrid - Remote (ESKD) This is a hybrid, field ... Employment Type: Full-Time This position functions autonomously and in collaboration with all ...

Rochester Regional Health

Financial Case Manager

Rochester, NY · On-site

$20.75 - $27.25/hr

Hours Per Week: 40 Schedule : Full-Time, Day Shift, Monday to Friday-8 hours shift Position Summary: The Financial Case Manager is responsible for reviewing uninsured and under-insured patient ...

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Case Manager Full Time information

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How much do case manager full time jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for case manager full time in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What are some common challenges a Case Manager Full Time might face and how can they be managed effectively?

Case Managers often juggle high caseloads and must balance the needs of multiple clients while meeting organizational and regulatory requirements. Time management and strong organizational skills are essential to avoid burnout and ensure each client receives proper attention. Regular collaboration with multidisciplinary teams, ongoing training, and the use of case management software can help streamline workflows and address challenges efficiently. Open communication and self-care are also crucial for maintaining effectiveness in this rewarding yet demanding role.

What are the key skills and qualifications needed to thrive as a Case Manager Full Time, and why are they important?

To thrive as a Case Manager Full Time, you need a background in social work, nursing, or a related field, often supported by a relevant degree and applicable licensure or certification. Familiarity with case management software, electronic health records, and resource databases is typically required. Strong communication, organizational, and problem-solving skills help you collaborate with clients and multidisciplinary teams effectively. These abilities are crucial for ensuring clients receive appropriate services, improving outcomes, and maintaining efficient case flow.

What is the difference between Case Manager Full Time vs Case Coordinator?

AspectCase Manager Full TimeCase Coordinator
CredentialsTypically requires a bachelor's degree in social work, nursing, or related field; certifications like CCM are commonOften requires similar educational background; certifications may be preferred but less common
Work EnvironmentHealthcare facilities, social service agencies, insurance companiesCommunity organizations, healthcare settings, social service agencies
Job ResponsibilitiesAssess client needs, develop care plans, coordinate services, monitor progressAssist in service coordination, gather client information, support case management process

Both roles involve client support and service coordination, but Case Manager Full Time typically has more responsibilities in care planning and ongoing management, often requiring specific certifications. Case Coordinators focus more on supporting case managers and administrative tasks within similar environments.

What does a Case Manager do?

A Case Manager is responsible for coordinating and managing a client’s care or services, often within healthcare, social services, or mental health settings. They assess clients’ needs, develop care plans, connect clients with resources, and monitor progress toward goals. Case Managers work with a multidisciplinary team to ensure clients receive appropriate support and services. Their role may also include advocacy, documentation, and helping clients navigate complex systems to improve their quality of life.
What are the most commonly searched types of Case Manager jobs in Rochester, NY? The most popular types of Case Manager jobs in Rochester, NY are:
What are popular job titles related to Case Manager Full Time jobs in Rochester, NY? For Case Manager Full Time jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Manager Full Time jobs in Rochester, NY look for? The top searched job categories for Case Manager Full Time jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Manager Full Time jobs? Cities near Rochester, NY with the most Case Manager Full Time job openings:
Case Manager Full Time jobs near you
Infographic showing various Case Manager Full Time job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.
Case Manager

Case Manager

Church World Service

Rochester, NY

$19.75 - $25.50/hr

Full-time

Posted 26 days ago

Job description

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. 

Purpose

The purpose of this position is to provide comprehensive case management services that empower newcomers to successfully integrate into their communities. By delivering individualized support, connecting clients to essential resources, and facilitating access to higher levels of care when needed, the Case Manager plays a critical role in helping refugees achieve stability and long-term self-sufficiency.

Responsibilities
  • Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers. 
  • Collaborate with other program team to ensure coordinated and seamless service delivery. 
  • Work with clients to develop individualized, achievable service plans and support them in navigating resources and programs to address barriers to resettlement and self-sufficiency. 
  • Advocate on behalf of clients with local service providers and community agencies to strengthen referral systems and ensure equitable access to services. 
  • Build and maintain relationships with health and mental health providers to expand access and improve culturally responsive care for clients. 
  • Provide technical assistance and cultural competency trainings to service providers to enhance their capacity to serve populations. 
  • Explore and develop tailored programming and innovative opportunities to support families facing unique challenges in their resettlement journey. 
  • Conduct regular assessments and monitor client progress to ensure goals are met, resources are utilized effectively, and service plans are updated as needed. 
  • Organize workshops and group sessions for clients to promote stability, health, and wellness, with topics such as literacy, stress management, self-care, women's health, and family well-being. 
  • Ensure accurate and timely case file documentation and data entry in accordance with program and compliance requirements. 
  • Travel regularly within the service delivery area for home visits, agency meetings, and provider coordination. 
  • Actively participate in team meetings, training, and staff development activities to strengthen program delivery. 
  • Perform other duties as assigned.
Qualifications

Education and Experience: 

  • Bachelor's degree or 3 years of relative work experience. 
  • 3-4 years' experience working with refugees or immigrants, and previous case management experience. 

Other Skills: 

  • Strongly preferred that candidates are bilingual in English and a refugee language. 
  • The successful candidate must be computer literate, with proficiency in MS Office Suite (Word and Excel) and internet applications. 
  • Exceptional organizational and time management skills are required. 
  • Excellent communication skills are essential, including an ability to communicate in a trauma-informed, positive, caring, and professional manner, demonstrating respect and empathy. 
  • Ability to work in a multi-cultural environment required. 
Special Requirements

The job will require reference checks, standard criminal background checks, and motor vehicle background checks. 

Employment Type: FULL_TIME

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