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Case Manager Director Jobs in Rochester, NY (NOW HIRING)

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

This class differs from that of Case Manager I (Community Mental Health) in that the incumbent works with a caseload of 30-35 difficult clients, under the direct supervision of a qualified mental ...

HCR Home Care

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager. * Conduct ...

HCR Home Care

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

R esponsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager

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Case Manager Director information

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$14

$24

$41

How much do case manager director jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for case manager director in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

Is a case manager director a stressful job?

A case manager director often faces stress due to managing complex cases, overseeing staff, and ensuring compliance with regulations. The role requires strong organizational and leadership skills, and workload can vary depending on the organization and case volume.

What are the key skills and qualifications needed to thrive as a case manager director?

To thrive as a Case Manager Director, you need extensive experience in case management, leadership abilities, and an advanced degree in nursing, social work, or a related field, often accompanied by certification such as CCM or ACM. Familiarity with case management software, healthcare information systems, and data analysis tools is critical. Exceptional organizational, communication, and conflict-resolution skills help drive team success and patient outcomes. These competencies ensure effective oversight of case management operations, regulatory compliance, and quality care delivery.

What is the difference between Case Manager Director vs Case Manager?

AspectCase Manager DirectorCase Manager
CredentialsTypically requires a bachelor's or master's degree in social work, nursing, or related field; licensure may be preferredUsually requires a bachelor's degree; licensure or certification may enhance prospects
Work EnvironmentOversees multiple case managers, manages programs, and develops policies within healthcare or social service organizationsWorks directly with clients to assess needs, develop care plans, and coordinate services
ResponsibilitiesLeadership, strategic planning, staff supervision, and program managementClient assessment, care planning, advocacy, and service coordination

The main difference between a Case Manager Director and a Case Manager lies in their scope of responsibilities. The director focuses on leadership, program oversight, and strategic management, while the case manager works directly with clients to provide personalized care. Both roles require relevant credentials, but the director's role is more administrative and supervisory.

How does a case manager director typically collaborate with other departments to ensure effective client outcomes?

A Case Manager Director works closely with clinical teams, social services, insurance coordinators, and administrative staff to develop and oversee comprehensive care plans. This role often leads interdisciplinary meetings, facilitates communication among all stakeholders, and ensures that policies and procedures are uniformly implemented. By fostering strong interdepartmental relationships, the director can identify gaps in services, streamline processes, and advocate for resources that benefit both clients and the organization. This collaborative approach is essential for achieving high-quality, coordinated care and positive client outcomes.

What is a case manager director?

Case Manager Directors are senior healthcare professionals who oversee and coordinate case management services within an organization, such as a hospital, clinic, or social service agency. They are responsible for supervising case management staff, developing policies and procedures, and ensuring that patients or clients receive appropriate care and resources. Their role often includes managing budgets, collaborating with other departments, and measuring the effectiveness of case management programs. By guiding their teams, Case Manager Directors help improve patient outcomes and ensure compliance with healthcare regulations.

Where do case managers make the most money?

Case managers tend to earn higher salaries in healthcare settings such as hospitals and insurance companies, especially in regions with a high cost of living. Experience, certifications, and specialization in areas like mental health or medical case management can also increase earning potential.
What are the most commonly searched types of Case Manager jobs in Rochester, NY? The most popular types of Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Manager Director jobs? Cities near Rochester, NY with the most Case Manager Director job openings:
Case Manager Director jobs near you
Infographic showing various Case Manager Director job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Housing Case Manager

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY • On-site

$18 - $20/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary: In accordance with the organization's mission, vision and values, the Housing Counselor is responsible for assisting participants in securing and maintaining housing, establishing goals and case management to work towards financial stability. The following duties will apply:
Duties
  1. Responsible for independent completion of case management duties
  2. Screening and waiting list management
  3. Preparing and training clients in searching for securing and maintaining their own housing.
  4. Develop & maintain relationships with area landlords including direct contact and negotiation of rental terms
  5. Securing participants funding sources and collects participants' share of the rent
  6. Maintain case management files including eligibility, income & rent calculations, and client progress.
  7. Monthly one-on-one appointments and inspections of residences
  8. Develop and maintain positive and effective relationships with community groups, referral sources, planning, funding and service agencies
  9. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative
  10. Assures all documentation is completed in a timely and accurate manner in compliance with agency/OASAS regulations, practices, policies & procedures
  11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
  12. Participate in general, staff, in-service and supervisory meetings held by the Agency
  13. Perform other duties and functions as directed.

Minimum Qualifications: Associates Degree in Health/Human Services strongly preferred and/or experience in vocational counseling in behavioral health care. Valid NYS Drivers' License.
Other Skills/Knowledge and Experience
  1. Excellent written and verbal communication skills
  2. Valid driver license required as well as maintaining personal vehicle's valid registration and inspection for use to independently visit various client sites, transport clients to/from appointments, interact with key stakeholders/providers in the community as well as attend community meetings on a regular basis
  3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers
  4. Knowledge of local behavioral health service system
  5. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis
  6. Proficiency with documenting in E-record.

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