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Case Manager Aide Jobs in Rochester, NY (NOW HIRING)

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Oversee the care given by Home Health Aides to assigned patients by: * Supervising and evaluating ... Work Environment The RN Case Manager is primarily in a non-office setting and may be exposed to ...

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Case Manager Aide information

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How much do case manager aide jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for case manager aide in Rochester, NY is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between a case manager and a caseworker?

A case manager typically oversees and coordinates services for clients, developing care plans and ensuring resource access, often requiring certification or licensure. A caseworker usually provides direct support and assistance to clients, handling case documentation and advocacy, often working under the supervision of a case manager. Both roles require strong communication and organizational skills, but case managers tend to have broader responsibilities and higher levels of responsibility.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized experience, or working in high-demand sectors such as healthcare or insurance. Senior or managerial roles, like Case Manager Supervisors or Program Directors, tend to have higher salaries, which can exceed $70,000 annually depending on the region and organization. Salary levels also vary based on education, certifications, and years of experience.

How to become a case aide?

To become a case aide, candidates typically need a high school diploma or equivalent and relevant experience in social services or healthcare. Some positions may require certification or training in areas like case management or client assistance, and strong communication and organizational skills are essential.

What are some common challenges Case Manager Aides face when supporting clients, and how can they effectively address them?

Case Manager Aides often encounter challenges such as managing high caseloads, navigating complex client needs, and maintaining clear communication among clients, case managers, and external service providers. To address these challenges effectively, aides should prioritize strong organizational skills, utilize available case management software, and participate in regular team meetings to stay updated on client progress. Building rapport with clients and maintaining professional boundaries are also crucial for fostering trust while ensuring efficient service delivery.

Do you need a degree to be a case manager assistant?

A degree is not always required to become a case manager aide, but relevant education such as a high school diploma or equivalent is typically necessary. Some positions may prefer or require additional certifications or training in social work, healthcare, or related fields. Strong communication and organizational skills are also important for this role.

What are Case Manager Aides?

Case Manager Aides are support professionals who assist case managers in providing services to clients, often in social services, healthcare, or community organizations. They help with administrative tasks, client documentation, scheduling appointments, and sometimes interact directly with clients to gather information or provide basic support. Their role is crucial in ensuring that case managers can focus on more complex aspects of client care and case planning. Case Manager Aides work under supervision and play an important part in keeping case management processes efficient and organized.

What are the key skills and qualifications needed to thrive as a Case Manager Aide, and why are they important?

To thrive as a Case Manager Aide, you need strong organizational skills, attention to detail, and a background in social services or a related field, often supported by a high school diploma or associate degree. Familiarity with case management software, database systems, and standard office applications is typically required. Compassion, active listening, and effective communication are crucial soft skills for supporting clients and collaborating with case managers. These skills ensure efficient administrative support, accurate documentation, and positive client interactions in social service settings.
What are the most commonly searched types of Case Manager jobs in Rochester, NY? The most popular types of Case Manager jobs in Rochester, NY are:
What are popular job titles related to Case Manager Aide jobs in Rochester, NY? For Case Manager Aide jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Manager Aide jobs in Rochester, NY look for? The top searched job categories for Case Manager Aide jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Manager Aide jobs? Cities near Rochester, NY with the most Case Manager Aide job openings:
RN Case Manager

RN Case Manager

HCR Home Care

Rochester, NY • On-site

$75K - $90K/yr

Full-time

Posted 16 days ago


HCR Home Care rating

6.2

Company rating: 6.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description


Role and Responsibilities

The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing team. Perform these services in accordance with the physician’s orders.

Essential Functions

  • Provide and coordinate quality patient care, maintain a full caseload, maintain productivity goals with consideration of case mix, and accurate, timely documentation.
  • Responsible to manage each patient’s care as efficiently and cost-effectively as possible, to achieve positive patient outcomes regardless of payer.
  • Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager.
  • Conduct admission and manage care of patient to the agency by:
    • Obtaining a medical history, particularly as it relates to the present condition, from the patient and/or family member(s).
    • Conducting a physical examination of the patient including vital signs, physical assessment, mental status, appetite and type of diet, assessment of ADL, and activity of daily living.
    • Evaluating the patient, family member(s), and home situation to determine what health teaching will be required.
    • Evaluating the patient’s environment to determine what assistance will be available from family members in caring for the patient.
    • Evaluating the patient’s condition and home situation to determine if the services of a home health aide will be required and the frequency of this service.
    • Interpreting nursing and other services of the agency to patients and families as a part of planning for care.
    • Meeting regulatory requirements and having a comprehensive understanding of various insurances.
    • Practicing accepted nursing standards with regards to infection control.
    • Develop and implement the nursing care plan.
  • Provide skilled nursing care as outlined in the nursing care plan to include the following:
    • Skilled nursing services, treatments and preventive procedures ordered by the physician.
    • Initiating preventive and rehabilitative nursing procedures as appropriate for the patient’s care and safety.
    • Observing signs and symptoms and reporting to the physician reactions to treatments, including drugs and changes in the patient’s physical or emotional condition.
    • Teaching, supervising, and counseling the patient and caregivers regarding the nursing care needs and other related problems of the patient at home.
  • Oversee the care given by Home Health Aides to assigned patients by:
    • Supervising and evaluating the care given by the Home Health Aide.
    • Applying documentation according to standards of nursing practice.
    • Utilizing computer skills for accurate documentation.
    • Document those services rendered to the patient, note changes in the patient’s condition and/or family and home situation, make revisions in the nursing care plan as needed, record supervisory visits conducted with the Home Health Aide, evaluate patient care and progress and close charts of discharged patients.
  • Other duties as assigned.

This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Education Requirements

  • Associate’s degree in Nursing required.
  • Bachelor’s degree in Nursing preferred.

Qualifications and Requirements

  • Current, valid RN license issued by NYS Department of Education required.
  • Minimum one year home care experience
  • Knowledge of State and Federal regulations, payer guidelines
  • Must possess the following skills:
    • Excellent communication and critical thinking skills.
    • Flexible and organized .
    • Ability and desire to serve as a role model.

Work Environment

The RN Case Manager is primarily in a non-office setting and may be exposed to outdoor conditions.


The working conditions are classified as medium work:

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing.

Physical Requirements

The following is a description of the physical requirements on a daily basis for the RN Case Manager. While performing the duties of the job the employee is regularly expected to:

  • Stand
  • Sit
  • Hear
  • Walk
  • Talk
  • Stoop or kneel
  • Repetitive motion

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

EOE/AA Minority / Female / Disability / Veteran



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