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Case Manager Director Jobs in Rochester, NY (NOW HIRING)

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Case Manager Director information

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$14

$24

$41

How much do case manager director jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for case manager director in Rochester, NY is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.54 per hour, depending on experience, location, and employer.

What jobs make $3,000 a day?

High-level executive roles such as CEOs, investment bankers, and specialized surgeons can earn $3,000 or more per day, often due to their extensive experience, certifications, and demanding schedules. Certain consulting or legal professionals with significant client portfolios may also reach this level of daily income. These roles typically require advanced education, strong industry expertise, and often involve high-pressure environments.

What are the key skills and qualifications needed to thrive as a Case Manager Director, and why are they important?

To thrive as a Case Manager Director, you need extensive experience in case management, leadership abilities, and an advanced degree in nursing, social work, or a related field, often accompanied by certification such as CCM or ACM. Familiarity with case management software, healthcare information systems, and data analysis tools is critical. Exceptional organizational, communication, and conflict-resolution skills help drive team success and patient outcomes. These competencies ensure effective oversight of case management operations, regulatory compliance, and quality care delivery.

What is the difference between Case Manager Director vs Case Manager?

AspectCase Manager DirectorCase Manager
CredentialsTypically requires a bachelor's or master's degree in social work, nursing, or related field; licensure may be preferredUsually requires a bachelor's degree; licensure or certification may enhance prospects
Work EnvironmentOversees multiple case managers, manages programs, and develops policies within healthcare or social service organizationsWorks directly with clients to assess needs, develop care plans, and coordinate services
ResponsibilitiesLeadership, strategic planning, staff supervision, and program managementClient assessment, care planning, advocacy, and service coordination

The main difference between a Case Manager Director and a Case Manager lies in their scope of responsibilities. The director focuses on leadership, program oversight, and strategic management, while the case manager works directly with clients to provide personalized care. Both roles require relevant credentials, but the director's role is more administrative and supervisory.

What are the 4 pillars of case management?

The four pillars of case management are assessment, planning, implementation, and evaluation. These core components guide case managers, including those in director roles, to coordinate services effectively and ensure client needs are met through continuous monitoring and adjustment.

What does a case manager director do?

A case manager director oversees case management programs within healthcare, social services, or insurance organizations. They develop policies, supervise staff, coordinate services, and ensure compliance with regulations to support clients effectively. Strong leadership, organizational skills, and knowledge of case management tools are essential for this role.

How does a Case Manager Director typically collaborate with other departments to ensure effective client outcomes?

A Case Manager Director works closely with clinical teams, social services, insurance coordinators, and administrative staff to develop and oversee comprehensive care plans. This role often leads interdisciplinary meetings, facilitates communication among all stakeholders, and ensures that policies and procedures are uniformly implemented. By fostering strong interdepartmental relationships, the director can identify gaps in services, streamline processes, and advocate for resources that benefit both clients and the organization. This collaborative approach is essential for achieving high-quality, coordinated care and positive client outcomes.

What are Case Manager Directors?

Case Manager Directors are senior healthcare professionals who oversee and coordinate case management services within an organization, such as a hospital, clinic, or social service agency. They are responsible for supervising case management staff, developing policies and procedures, and ensuring that patients or clients receive appropriate care and resources. Their role often includes managing budgets, collaborating with other departments, and measuring the effectiveness of case management programs. By guiding their teams, Case Manager Directors help improve patient outcomes and ensure compliance with healthcare regulations.

What is the highest paid case manager?

The highest paid case managers are often those in executive or senior leadership roles, such as Director of Case Management or Chief Case Management Officer, with salaries exceeding $100,000 annually. Factors influencing pay include experience, certifications, industry, and geographic location, with some specialized fields like healthcare or insurance offering higher compensation.
What are the most commonly searched types of Case Manager jobs in Rochester, NY? The most popular types of Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Manager Director jobs? Cities near Rochester, NY with the most Case Manager Director job openings:
Case Manager Director jobs near you
Infographic showing various Case Manager Director job openings in Rochester, NY as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,712 per year, or $24.4 per hour.
Case Manager, Health Homes (Rochester, NY / Field Based)

Case Manager, Health Homes (Rochester, NY / Field Based)

FreedomCare

Rochester, NY

Other

Medical, Retirement

Re-posted 26 days ago

FreedomCare rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

45th of 236 rated social care providers

Job description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

  • Here For You (An attitude of service, empathy, and availability)
  • Own It (Drive and ownership)
  • Do the Right Thing (High integrity)
  • Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Case Manager for our Care Management team in upstate NY. 

This position requires frequent travel to patients' homes in Buffalo, NY and surrounding areas within Erie County.

Department & Position Overview: 

The Case Manager will work to outreach and engage potentially eligible patients and obtain appropriate consents to enroll the patient in the Health Home Care Management Program. Once the patient is enrolled, the Case Manager will work collaboratively with the patient's care team to complete a comprehensive assessment and patient centered care plan, and to coordinate care based on the care plan. 

Every Day You Will:

  • Screen for Health Home functional scale eligibility, conduct initial Health Homes assessments and reassessments of patient needs, including medical, mental health, substance use, financial, housing, and additional support needs
  • Collaborate with the medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases, such as diabetes, asthma, congestive heart failure, hypertension, mental health conditions, substance use, and more and document care plan outcomes
  • Provide direct service to a caseload of chronically ill patients and help them achieve their care plan goals by facilitating referrals, addressing access issues, connecting them to local resources, and developing relationships with healthcare providers
  • Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers
  • Provide crisis intervention when needed
  • Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards
  • Maintain patient confidentiality at all times

Ideal Candidate Will Possess:

  • Ability to travel in the field to accompany patients to appointments and meet patients in person when needed
  • 1+ year of health homes, HARP or case management experience (required) 
  • Strong working knowledge of local community resources
  • Demonstrated ability to work with data reporting, documentation, and outcomes
  • Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations
  • Ability to manage high volume caseloads
  • Able to express empathy and compassion for the underserved
  • Experience navigating several data management systems, such as Salesforce
  • Bachelor's degree (preferred), minimum associate's degree.

Nice-to-Haves:

  • Bilingual Spanish, strongly preferred
  • Master's degree is a plus 
  • 3+ years of Health Homes experience 
  • 3+ years of HARP experience 

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

 

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