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Case Manager Aide Jobs in Raleigh, NC (NOW HIRING)

Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure ... Delegate and supervise care given by NCA's/LPN's. * Develop plan of care for aides, assign care to ...

Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure ... Delegate and supervise care given by NCA's/LPN's. * Develop plan of care for aides, assign care to ...

Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure ... Delegate and supervise care given by NCA's/LPN's. * Develop plan of care for aides, assign care to ...

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Case Manager Aide information

See Raleigh, NC salary details

$11

$18

$26

How much do case manager aide jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for case manager aide in Raleigh, NC is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.25 per hour, depending on experience, location, and employer.

What are some common challenges case manager aides face when supporting clients, and how can they effectively address them?

Case Manager Aides often encounter challenges such as managing high caseloads, navigating complex client needs, and maintaining clear communication among clients, case managers, and external service providers. To address these challenges effectively, aides should prioritize strong organizational skills, utilize available case management software, and participate in regular team meetings to stay updated on client progress. Building rapport with clients and maintaining professional boundaries are also crucial for fostering trust while ensuring efficient service delivery.

What is a case manager aide?

Case Manager Aides are support professionals who assist case managers in providing services to clients, often in social services, healthcare, or community organizations. They help with administrative tasks, client documentation, scheduling appointments, and sometimes interact directly with clients to gather information or provide basic support. Their role is crucial in ensuring that case managers can focus on more complex aspects of client care and case planning. Case Manager Aides work under supervision and play an important part in keeping case management processes efficient and organized.

How do you become a case manager aide?

To become a case manager aide, candidates typically need a high school diploma or equivalent and may benefit from experience in social services or healthcare. Some positions require basic knowledge of case management procedures and strong communication skills; certification is not usually mandatory but can enhance job prospects.

What are the key skills and qualifications needed to thrive as a case manager aide, and why are they important?

To thrive as a Case Manager Aide, you need strong organizational skills, attention to detail, and a background in social services or a related field, often supported by a high school diploma or associate degree. Familiarity with case management software, database systems, and standard office applications is typically required. Compassion, active listening, and effective communication are crucial soft skills for supporting clients and collaborating with case managers. These skills ensure efficient administrative support, accurate documentation, and positive client interactions in social service settings.

What are the most commonly searched types of Case Manager jobs in Raleigh, NC?

The most popular types of Case Manager jobs in Raleigh, NC are:

What are popular job titles related to Case Manager Aide jobs in Raleigh, NC?

For Case Manager Aide jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Case Manager Aide jobs in Raleigh, NC look for?

The top searched job categories for Case Manager Aide jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Manager Aide jobs?

Cities near Raleigh, NC with the most Case Manager Aide job openings:

Infusion Nurse (RN) Home Care

Duke University

Durham, NC • On-site

Full-time

Re-posted 20 days ago


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

485th of 618 rated colleges and universities


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke HomeCare & Hospice

Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Qualityof Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)
The Duke HomeCare, Hospice and Infusion Services program is active in delivering exemplary care for each patient to ensure an excellent patient experience every time. 

Location: For this specific position, there is a need for someone who lives in the Wake Forest, Durham County or surrounding area.

Shift: Option of 5 eight hour or 4 ten hour shifts; M-F with possible occasional weekend

Duke HomeCare, Hospice and Infusion Services differs from other home health companies in many amazing ways. Please see a list of some of those reasons below:

  1. Manageable caseloads and territories
  2. Commitment to safety for both patients and employees
  3. Mileage reimbursement rate equal to the current federal rate
  4. Extensive orientation of 10-20 weeks based on individual needs

JOB SUMMARY:

Performs professional nursing care for patients in a primary care setting (the home or alternate-site setting) according to nursing practices, agency policies and regulations. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.

MAJOR JOB RESPONSIBILITIES:

  1. Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with the NC nurse practice act, physician orders and established policies and procedures.  Uses professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.
  2. Utilize comprehensive assessment skills to plan priorities and to set realistic outcomes; collaborate with healthcare team in the evaluation and cost effectiveness of patient care.
  3. Assess educational needs of patients/families concerning alterations in health, the disease process, and plan of care.
  4. Develop and implement an effective discharge plan for patients to begin at the initiation of services.
  5. Obtain or develop appropriate educational resources for patients/families; plan and implement appropriate educational interventions; evaluate effectiveness and outcomes of patient/family teaching.
  6. Role model professional nursing through conduct, appearance, communication, mutual respect, ethical decision-making, critical thinking, and problem-solving skills.
  7. Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure appropriate care and service are provided to the patient.
  8. Maintain up to date knowledge of Medicare/Medicaid/JCAHO standards thru inservices and workshop attendance.
  9. Assesse the severity of patient symptoms, communicate to the physician and record significant findings, intervenes as appropriate.
  10. Document care and services provided in accordance with DHCH Policy and Procedures and regulatory standards.
  11. Complete documentation accurately, timely, concisely.
  12. Medication reconciliation and education to prevent adverse events and readmission to hospital
  13. Observe patient's reactions to medications and reports significant incidents to the physicians.
  14. Communicate regularly with team members, caregivers, and physicians.
  15. Follow infection control standard precautions and uses personal protective equipment as required.
  16. Delegate and supervise care given by NCA's/LPN's.
  17. Develop plan of care for aides, assign care to aides based on the skills of the aide, the availability of the aide for patient care continuity, patient preference (when possible), and other considerations as determined by the patient's care needs.
  18. Identify personal learning needs and implements corrective action: assists in planning and conducting staff development programs to improve DHCC effectiveness.
  19. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
  20. Implement agency policy, procedures and objectives.
  21. Work closely and collaboratively with agency billing staff to ensure accuracy of billing.
  22. Maintain confidentiality of employee and patient information.
  23. Exhibit an attitude which promotes harmony and goodwill in the workplace.
  24. Display a clean, neat, professional appearance.
  25. Participate in Performance Improvement Program.
  26. Promote quality, comprehensive services through a team approach.
  27. Perform other duties as assigned.

WORK ENVIRONMENT AND REQUIREMENTS:

Perform Patient care primarily in the patient's residence or skilled nursing facility (>50%)

Travel to and from patients' residence

Education and Formal Training

  • Associate Degree or Diploma, Nursing required
  • Registered Nurses are not required but encouraged to enroll in a DUHS approved BSN program after completing two years of service of their start date.

Licensures, Certifications

  • Must have a current North Carolina RN Licensure or compact RN licensure in participating state
  • BLS Certification, may be recertified during orientation
  • Valid driver's license and current automobile insurance coverage is required


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.



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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US