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Case Management Supervisor Jobs in Tennessee (NOW HIRING)

Honorhealth

JOB SUMMARY The Inpatient Case Management Supervisor is accountable and responsible for overseeing daily operations within assigned areas of the department. Position oversees case management staff to ...

EagleOne Case Management Solutions

Be Seen First

Field/ Remote RN Case Manager CCM Certified

Memphis, TN · On-site

$75K - $80K/yr

... management files, or 35-45 if mixed TCM/FCM depending on complexity. Part time employees handle case load of 12-18 files dependent on acuity and determine by supervisor and medical manager. * All ...

Trusted Ally Home Care

Senior Case Manager

Knoxville, TN · On-site

$41 - $46/hr

Minimum of 2-3 years of nursing experience required; at least 3 years of experience in home health, case management, supervisory experience, or a related field strongly preferred * Proficiency in ...

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Case Management Supervisor information

See Tennessee salary details

$12

$20

$29

How much do case management supervisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case management supervisor in Tennessee is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.45 per hour, depending on experience, location, and employer.

What does a case management supervisor do?

A Case Management Supervisor oversees a team of case managers who coordinate services and support for clients, often in social services, healthcare, or community organizations. Their responsibilities include supervising staff, ensuring compliance with policies and procedures, managing caseloads, and providing guidance on complex cases. They also monitor program outcomes, facilitate training, and help resolve escalated client issues. The role requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a case management supervisor?

To thrive as a Case Management Supervisor, you need a solid background in social work or healthcare, typically supported by a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and possibly certifications like CCM (Certified Case Manager) are important. Strong leadership, problem-solving, and interpersonal communication skills help you manage teams and coordinate complex client needs. These skills are crucial to ensuring efficient case oversight, compliance, and positive outcomes for both clients and staff.

What are some common challenges faced by case management supervisors, and how can they be effectively managed?

Case Management Supervisors often face challenges such as balancing caseloads among team members, ensuring compliance with regulatory standards, and supporting staff through complex client situations. Effective management involves regular team meetings to assess workload distribution, ongoing training to keep staff updated on best practices, and fostering open communication to address concerns promptly. Supervisors who prioritize collaboration and provide clear guidance tend to create a supportive environment that helps their teams succeed.

What is the difference between Case Management Supervisor vs Case Coordinator?

AspectCase Management SupervisorCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementTypically similar certifications or experience, but often less senior
Work EnvironmentSupervisory role overseeing case management teams in healthcare or social servicesDirectly manages individual cases, working closely with clients and providers
Employer & IndustryHospitals, social service agencies, insurance companiesCommunity organizations, healthcare facilities, social service agencies
Search & Comparison IntentUnderstanding supervisory roles, career progression, responsibilitiesManaging specific cases, client interaction, case documentation

The main difference between a Case Management Supervisor and a Case Coordinator lies in their responsibilities and seniority. The supervisor oversees teams and manages broader case management strategies, while the coordinator handles individual cases and direct client interactions. Both roles require relevant certifications and are common in healthcare and social services industries.

What are popular job titles related to Case Management Supervisor jobs in Tennessee?

For Case Management Supervisor jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Case Management Supervisor jobs in Tennessee look for?

The top searched job categories for Case Management Supervisor jobs in Tennessee are:

What are popular job titles related to Case Management Supervisor jobs in TN?

For Case Management Supervisor jobs in TN, the most frequently searched job titles are:

Case Management Supervisor jobs near you
Infographic showing various Case Management Supervisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,333 per year, or $20.8 per hour.

Supervisor - Inpatient Case Management Shea

Honorhealth

Full-time

Re-posted 4 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

160th of 891 rated healthcare providers

Job description

Primary City/State:

Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260

Category:

Case Management

Shift:

Day

Department:

Case Management
  • Inpatient - HonorHealth Shea Medical Center

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Inpatient Case Management Supervisor is accountable and responsible for overseeing daily operations within assigned areas of the department. Position oversees case management staff to include RN Case Managers, SW Case Managers and Case Management Assistants. Responsibilities include monitoring the activities, performance and development of staff members and the development and evaluation of new processes and improvements. The Supervisor conducts first level problem solving with staff, ensures schedules are completed and scheduling issues resolved, and elevates appropriate issues to the senior case management leaders. The Supervisor is responsible for ensuring adherence to standard work and resolving barriers to completing standard work. Position is also responsible for participating in interviewing and hiring process, facilitating successful onboarding and orientation, and providing input to resolve performance issues within assigned teams.

ESSENTIAL FUNCTIONS
  • Supervises, in conjunction with Case Management leadership, assigned personnel in the performance of their duties. Participates in and makes recommendations with regard to the interviewing and hiring of staff. Assigns and directs duties of staff. Is responsible to ensure that work of subordinate staff is done appropriately according to departmental standards and administers first line redirection or disciplinary action as necessary. Participates, observes, and documents performance and compliance with established standards in the performance appraisal process. Participates in both short-term and long-term staffing determinations. Assists Case Management leadership in higher-level disciplinary process and development of related Performance Improvement Plans.
  • Reviews patient/customer/employee complaints for issues and identifies trends. Investigates further as appropriate and provides recommended resolution.
  • Assists in the development, implementation, and evaluation of unit-specific programs and process improvement initiatives, which are designed to maintain staff skill levels.
  • Supports and facilities staff involvement in programs, committees, and encourages staff to promote a professional environment.
  • Fosters collaborative partnerships that involve all disciplines within Case Management with medical staff and members of all related system departments, especially Nursing.
  • Serves as first point of escalation for problem solving and barrier resolution. Ensures standard work adherence and assists with change management.
  • Develops internal processes and identifies process improvement needs. Monitors process improvement initiatives and institutes remedial action when needed. Disseminates data to staff to support standard work and process improvement. Provides recommendations on modifications to standard work when needed using a data driven approach.
  • Provides back up case management coverage in the hospital when needed.
  • Other duties as determined by senior case management leadership to support department needs.

EDUCATION
  • Bachelors Nursing Required or
  • Masters Social Work Required
  • Masters Nursing or other healthcare profession Preferred

EXPERIENCE
  • 2 years, Inpatient case management or inpatient medical social work discharge planning and evidence of informal or formal leadership within the team Required

LICENSE AND CERTIFICATIONS
  • Registered Nurse (RN) - License, or Licensed Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) Required
  • Certified Case Manager - Certification, in related field, e.g. case management certification Preferred

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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