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Case Management Assistant Jobs in Normal, IL (NOW HIRING)

Lead Counselor (52057)

Lincoln, IL · On-site

$57K - $78K/yr

... assist clients of the program. * Fill in for counselors during times they may be unavailable due to illness, training, etc. * Deliver individual and group counseling services, case management ...

Lead Counselor (52057)

Lincoln, IL · On-site

$53K - $56K/yr

... assist clients of the program. * Fill in for counselors during times they may be unavailable due to illness, training, etc. * Deliver individual and group counseling services, case management ...

Home management; f. Home safety and sanitation; g. Infection control in the home; h. Related ... case on a daily basis - Report any incident or change in condition of client or environment ...

... * Assist in catalog management and product selection, ensuring compliance with local regulations ... Maintain account health and compliance: case management, ASIN issue resolution, and adherence to ...

Registered Nurse PRN

Normal, IL · On-site

$35 - $40/hr

Prepare exam and treatment rooms for patient intake. * Assist with lab testing and Phlebotomy ... Certified Occupational Health Nurse Experience in coordination of patient care or case management ...

Registered Nurse

Normal, IL · On-site

$35 - $45/hr

Prepare exam and treatment rooms for patient intake. * Assist with lab testing and Phlebotomy ... Certified Occupational Health Nurse Experience in coordination of patient care or case management ...

Physical Therapist, PT

Hopedale, IL · On-site

$1.4K - $1.8K/wk

... case management, and rehabilitation support staff to deliver exceptional, patient-centered care ... Mentor Physical Therapist Assistants, students, and rehabilitation support staff as appropriate.

Physical Therapist, PT

Hopedale, IL · On-site

$1.4K - $1.8K/wk

... case management, and rehabilitation support staff to deliver exceptional, patient-centered care ... Mentor Physical Therapist Assistants, students, and rehabilitation support staff as appropriate.

Physical Therapist, PT

Hopedale, IL · On-site

$45 - $48/hr

... case management, and rehabilitation support staff to deliver exceptional, patient-centered care ... Mentor Physical Therapist Assistants, students, and rehabilitation support staff as appropriate.

Registered Nurse Hospice

Lincoln, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Collaborate with an interdisciplinary team-including physicians, LPNs, CNAs, social workers ...

Registered Nurse Hospice

Heyworth, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Collaborate with an interdisciplinary team--including physicians, LPNs, CNAs, social workers ...

Registered Nurse Hospice

El Paso, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Collaborate with an interdisciplinary team--including physicians, LPNs, CNAs, social workers ...

Registered Nurse Hospice

Mclean, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Collaborate with an interdisciplinary team--including physicians, LPNs, CNAs, social workers ...

Showing results 41-60

Case Management Assistant information

See Normal, IL salary details

$12

$20

$28

How much do case management assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case management assistant in Normal, IL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.99 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.

What are the most commonly searched types of Case Management jobs in Normal, IL?

The most popular types of Case Management jobs in Normal, IL are:

What job categories do people searching Case Management Assistant jobs in Normal, IL look for?

The top searched job categories for Case Management Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Case Management Assistant jobs?

Cities near Normal, IL with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 75% Full Time, 11% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,228 per year, or $20.8 per hour.

Recovery-Focused Residential Counselor | CADC Path

Chestnut Health Systems

Bloomington, IL • On-site

$17 - $18/hr

Other

Posted 16 days ago


Key responsibilities

  • Maintain a safe, structured, and therapeutic environment by supervising clients and supporting daily program operations.

  • Collaborate with clinical and medical staff to support treatment goals and client care.

  • Complete and maintain accurate documentation, including progress notes, admissions, discharges, attendance, and EMR records.


Chestnut Health Systems rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Overview

We are seeking a Residential Counselor to join our team in the Central Region, supporting clients in our residential substance use and mental health treatment programs. This role provides direct client support in a structured, therapeutic environment and works closely with clinical and medical staff to promote recovery and ensure a safe, supportive setting.

Are you passionate about helping individuals on their recovery journey while working in a team-based environment? This position offers the opportunity to build meaningful connections with clients while supporting daily program operations and reinforcing recovery-focused behaviors.

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

This position is looking to fill Full-Time, Part- Time, or PRN schedules.

Schedule: 7 am to 3:30 pm or 3 pm to 11:30 pm

Qualifications
  • Must be at least 18 years old with a high school diploma or equivalent.
  • Experience in substance use treatment, behavioral health, or related field preferred.
  • Must obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within 2 years of hire.
  • Ability to work effectively with diverse populations.
  • Strong communication and interpersonal skills.
  • Basic computer skills, including Microsoft Word, Excel, Outlook, and electronic medical record (EMR) systems.
  • Valid driver’s license and insurability preferred.

Pay Range: $17.00 – $18.00 per hour, with additional shift differential for overnight hours. Compensation is based on factors such as experience, skills, education, and internal equity.

Responsibilities
  • Maintain a safe, structured, and therapeutic environment by supervising clients and supporting daily program operations.
  • Collaborate with clinical and medical staff to support treatment goals and client care.
  • Provide behavioral and emotional support while reinforcing program expectations and guidelines.
  • Complete and maintain accurate documentation, including progress notes, admissions, discharges, attendance, and EMR records.
  • Assist with documentation required for local and state funding requirements.
  • Provide appropriate interventions within scope, including crisis intervention, case management support, and psychoeducational groups.
  • Assist clients with daily living activities and facilitate recreational, leisure, and skill-building groups.
  • Participate in team meetings, supervision, and client staffing to support coordinated care.
  • Monitor client activity, ensuring awareness of client location, safety, and interactions.
  • Assist with vital signs and medication observation as appropriate.
  • Promote recovery-oriented, trauma-informed care emphasizing respect, empowerment, and wellness.
  • Maintain confidentiality and uphold Chestnut’s customer service standards.
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