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Case Manager Jobs in Normal, IL (NOW HIRING)

WESTCARE INC

Case Manager--part-time (52683)

Lincoln, IL · On-site

$19.20 - $21.20/hr

Person in this position will be responsible forproviding case management support for the Women of Dignity program in accordance with the Department of Human Services Division of Substance Use ...

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How much do case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case manager in Normal, IL is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Normal, IL?

The most popular types of Case jobs in Normal, IL are:

What job categories do people searching Case Manager jobs in Normal, IL look for?

The top searched job categories for Case Manager jobs in Normal, IL are:

What cities near Normal, IL are hiring for Case Manager jobs?

Cities near Normal, IL with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Normal, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,677 per year, or $22.4 per hour.

Medical Case Manager - Workers' Compensation

ForzaCare

Bloomington, IL

Full-time

Re-posted 21 days ago

Job description

ABOUT US:

Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.

ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here.

JOB SUMMARY:

As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.

This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.

KEY RESPONSIBILITIES:

  • Coordinate care between medical providers, employers, insurance carriers, and injured workers.
  • Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
  • Develop, document, and monitor individualized recovery goals and return-to-work plans.
  • Provide consistent communication and detailed progress reports to clients and stakeholders.
  • Ensure all case management work meets or exceeds customer and compliance requirements.
  • Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS:

Education & Licensure:

  • Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
  • Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
  • Must comply with all state-specific licensure and certification requirements.
  • Prior experience in workers' compensation case management is strongly preferred.
  • Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.

Skills & Attributes:

At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:

  • Motivated –You take pride in exceeding goals and continuously improving.
  • Organized – You can manage a fast-paced workload and multiple priorities with ease.
  • Collaborative – You communicate clearly and work well with diverse teams and stakeholders.
  • Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

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