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Case Manager Jobs in Normal, IL (NOW HIRING)

Lifelong Access

Lead Case Manager

Bloomington, IL · On-site

$28/hr

Lifelong Access is seeking a Lead Case Manager to oversee and guide a team of case managers, ensuring clients receive appropriate services and support. This position involves a combination of ...

Marcfirst

Lead Case Manager

Bloomington, IL · On-site

$28/hr

Lifelong Access is seeking a Lead Case Manager tooversee and guide a team of case managers, ensuring clients receive appropriate services and support. This position involves a combination of ...

Corvel

Medical Case Manager II

Bloomington, IL · On-site

$66K - $101K/yr

As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate ...

Corvel

Medical Case Manager II

Bloomington, IL · On-site

$66K - $101K/yr

As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate ...

Marcfirst

Case Manager 2

Normal, IL · On-site

$21 - $25/hr

Job Summary A Case Manager provides service facilitation for assigned individuals in Medicaid waiver programs (CILA, Community Day Services and Supported Employment). This is a crucial role in ...

Lifelong Access

Case Manager 2

Normal, IL · On-site

$21 - $25/hr

Job Summary A Case Manager provides service facilitation for assigned individuals in Medicaid waiver programs (CILA, Community Day Services and Supported Employment). This is a crucial role in ...

WESTCARE INC

Case Manager--part time (51103)

Lincoln, IL · On-site

$19.20 - $21.20/hr

Person in this position will be responsible forproviding case management support for the Women of Dignity program in accordance with the Department of Human Services Division of Substance Use ...

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How much do case manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for case manager in Normal, IL is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is around $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), is often preferred or required, along with strong communication, organizational, and problem-solving skills. Some roles may require experience in healthcare, social services, or related fields.

What is the role of a case manager?

A case manager is responsible for coordinating and managing services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

A case manager typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or certain entrepreneurial ventures can reach that level through experience, commissions, or business ownership. These roles often require strong skills, certifications, or extensive experience rather than formal degrees.
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What cities near Normal, IL are hiring for Case Manager jobs? Cities near Normal, IL with the most Case Manager job openings:
Case Manager jobs near you
Lead Case Manager

Lead Case Manager

Lifelong Access

Bloomington, IL • On-site

$28/hr

Full-time

PTO

Re-posted 11 days ago

Job description

Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us. 
Lifelong Access is seeking a Lead Case Manager to oversee and guide a team of case managers, ensuring clients receive appropriate services and support. This position involves a combination of leadership, coordination, direct client service, and collaboration with various teams and other stakeholders.
Pay:                      $28 per hour 
Job Type:             Full-time
Primary responsibilities include:
  • Leadership and Supervision
    • Supervise and mentor a team of case managers, providing guidance, feedback, and performance evaluations.
    • Assign and manage caseloads, ensuring equitable distribution and manageable workloads.
    • Provide training and support for new and existing team members to enhance case management skills.
    • Conduct regular team meetings to discuss case progress, share updates, and promote collaborative problem-solving.
  • Case Management
    • Oversee and participate in the assessment of clients' needs, including social, emotional, medical, and financial factors.
    • Develop, implement, and monitor individualized care plans, ensuring clients receive appropriate services.
    • Coordinate services across various sectors (e.g., healthcare, housing, mental health, legal, etc.) to provide comprehensive care.
    • Advocate for clients by helping them access necessary services, resources, and entitlements.
    • Monitor clients' progress and adjust care plans as needed to address changing circumstances.
  • Collaboration and Communication
    • Collaborate with healthcare professionals, social workers, service providers, and other community resources to ensure comprehensive service delivery.
    • Maintain open lines of communication with clients, families, and other stakeholders.
    • Serve as a point of contact for complex cases and provide guidance to the team on difficult or sensitive situations.
    • Ensure that all interactions with clients and service providers are conducted in a professional and ethical manner.
  • Compliance and Documentation
    • Ensure compliance with relevant regulations, organizational policies, and industry best practices.
    • Maintain accurate, timely, and confidential documentation of client cases, including assessments, care plans, and progress notes.
    • Assist in the preparation of reports and other documentation for internal audits or regulatory reviews.
  • Quality Improvement
    • Contribute to the development and implementation of quality improvement initiatives aimed at enhancing client care and service delivery.
    • Identify areas for process improvement and collaborate with management to implement solutions.
    • Participate in case review meetings and other activities to ensure continuous learning and improvement.
Qualifications for this position include:
  • Bachelor’s degree in Social Work, Nursing, Psychology, Public Health, or a related field.
  • Minimum 3-5 years of experience in case management or a related field.
  • Some supervisory or management experience preferred but not required.
  • Must be QIDP certified, or eligible to obtain certification within the first three months of assuming role.
  • Valid Illinois driver’s license with safe driving record
  • Current proof of automobile insurance
  • Skills:
    • Strong leadership and supervisory abilities.
    • Excellent communication, organizational, and interpersonal skills.
    • Ability to work with diverse populations and handle sensitive issues.
    • Knowledge of relevant laws, regulations, and industry standards.
    • Proficiency in case management software and Microsoft Office Suite.
    • Strong problem-solving, conflict resolution and decision-making skills.
Working Conditions        
The working environment for this job is a changing one that adjusts to the needs of the individuals supported. At times, the environment will be fast paced with interruptions, distractions, and deadlines. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Requests for reasonable accommodation will be reviewed to enable individuals with disabilities to perform the essential functions.  
While performing the duties of this job the employee is regularly required to talk or hear. The employee will also frequently need to converse with adults – some who might be difficult to understand or use nonverbal forms of communications. The employee is frequently required to sit, stand, and walk for periods of time. Also frequently required to use hands< fingers to reach and feel. Occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include clear close and distance vision. Must be able to occasionally lift and/or move up to 20 pounds at times.  
Here are some of the benefits we will offer you:
  • Supportive, positive, and friendly team environment
  • Professional development, training, and advancement opportunities
  • Comprehensive benefit plans
  • Generous paid time off including vacation, personal time, and holidays
  • Read more in our Employment Brochure
Lifelong Access is an Equal Opportunity Employer.

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