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Case Manager Jobs in Normal, IL (NOW HIRING)

Addus Homecare

Case Aid

Bloomington, IL · On-site

$17/hr

Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources * Supervised visitation / Unsupervised ...

Gentiva Hospice

Registered Nurse Hospice

Bloomington, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva Hospice

Registered Nurse Hospice

Lincoln, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva

Registered Nurse Hospice

Bloomington, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva

Registered Nurse (RN) - Hospice

Bloomington, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva

Registered Nurse Hospice

Lincoln, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva

Registered Nurse Hospice

Bloomington, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva Hospice

Registered Nurse Hospice

Bloomington, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva Hospice

Registered Nurse Hospice

Lincoln, IL

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

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Case Manager information

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How much do case manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for case manager in Normal, IL is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is around $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), is often preferred or required, along with strong communication, organizational, and problem-solving skills. Some roles may require experience in healthcare, social services, or related fields.

What is the role of a case manager?

A case manager is responsible for coordinating and managing services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

A case manager typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or certain entrepreneurial ventures can reach that level through experience, commissions, or business ownership. These roles often require strong skills, certifications, or extensive experience rather than formal degrees.
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What job categories do people searching Case Manager jobs in Normal, IL look for? The top searched job categories for Case Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Case Manager jobs? Cities near Normal, IL with the most Case Manager job openings:
Case Manager jobs near you
Field Care Manager, Behavioral Health

Field Care Manager, Behavioral Health

Humana

Bloomington, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Humana rating

7.9

Company rating: 7.9 out of 10

Based on 261 frontline employees who took The Breakroom Quiz

158th of 281 rated insurance

Job description

Become a part of our caring community
Humana is looking for a Field Care Manager, Behavioral Health to join the IL Medicaid team. In this position, you will report to the Manager, Care Management and connect with members both face-to-face and telephonically. The Field Care Manager serves as the primary point of contact, providing integrated care to ensure members receive timely, high-quality, and coordination services that meet their needs. You will employ a variety of strategies, approaches, and techniques to manage a member's health issues and resolve barriers that hinder effective care. Using a holistic, person-centered approach, you will enhance behavioral health outcomes, reduce care gaps and support Illinois' FIDE population through comprehensive, integrated behavioral health care management.

Position Responsibilities:

  • Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers.

  • Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED),Substance Use Disorders(SUD) and justice-involved members.

  • Engage members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination.

  • Coordinate behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans.

  • Improve member's health literacy while simultaneously addressing health related social needs to positively impact member's healthcare outcomes and well-being.

  • Serve as the driver of the member's interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery.

  • Facilitate ICT meetings, ensuring communication among providers, Service Coordinators, and Care Management Extenders.

  • Proactively support transition of care efforts.

  • Will work with autonomy but reach out when support is needed.

  • Collaborate with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members' preferences and needs.

  • Follow processes and procedures to ensure compliance with regulatory requirements by the Illinois Department of Human Services (IDHS), Center for Medicare and Medicaid Services (CMS) and the National Committee on Quality Assurance (NCQA).


Use your skills to make an impact

EARN A $5,000 HIRING BONUS! $2500 is paid after 6 months (180 days) of employment and $2500 is paid after 1 year (365 days) of employment. You must be employed until those dates to be eligible to receive the payment.


Required Qualifications

  • Must reside in Illinois

  • Active Illinois license in LCSW, LMFT or LCPC (Nosuperviseesor provisional licenses)

  • 2+ years of post-degree clinical experience in behavioral health setting.

  • Case management experience working with complex SMI, SUD, SED population.

  • Ability to travel to region-based facilities and homes for face-to-face assessments.

  • Ability to use a variety of electronic information applications/software programs including electronic medical records.

  • Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.

  • Valid driver's license, car insurance, and reliable transportation.

Preferred Qualifications

  • Case Management Certification (CCM)

  • 3+ years of in-home assessment or care coordination experience.

  • Experience working with Medicare, Medicaid and dual-eligible populations

  • Field Case Management Experience

  • Knowledge of community health and social service agencies and additional community resources

  • Previous managed care experience

  • Bilingual

Additional Information

  • Workstyle:This is a remote position that will require you to travel.

  • Travel:Up to 75% of the time for collaboration and face-to-face meetings and field interactions with staff, providers, members, and their families.

  • Workdays and Hours:Monday - Friday; 8:00am - 5:00pm Central Standard Time (CST).

  • This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

  • This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance.Individualmust carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

WAH Internet Statement

  • To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

  • Satellite, cellular and microwave connection can be used only if approved by leadership.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology calledHireVueto enhance our hiring and decision-making ability.HireVueallows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$65,000 - $88,600 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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