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Case Management Associate Jobs in Normal, IL (NOW HIRING)

One to One Health

RN Case Manager

Normal, IL

$35 - $45/hr

Treatment Plan Management: Collaborate with physicians, physical therapists, and other healthcare ... Associate's or Bachelor's degree in Nursing, Healthcare Administration, Business, or a related ...

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Stange Law Firm

Attorney/Lawyer

Bloomington, IL · On-site +1

$90K - $120K/yr

Direct client contact and case-management experience * Mentorship and ongoing attorney development ... Opportunities for advancement to Senior Associate and other leadership positions * A firm culture ...

Rivian

Associate Insurance Advisor

Normal, IL · On-site

$63K - $79K/yr

Role Summary As an Associate Insurance Advisor, you are a consultative expert within the Rivian ... Case Management: Use judgment to serve as the go-to expert for "corner case" scenarios by ...

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All JobsCase Management Associate JobsCase Management Associate Jobs in Normal, IL

Case Management Associate information

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$10

$19

$29

How much do case management associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case management associate in Normal, IL is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.39 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Normal, IL?

The most popular types of Case Management jobs in Normal, IL are:

What cities near Normal, IL are hiring for Case Management Associate jobs?

Cities near Normal, IL with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,172 per year, or $19.3 per hour.

Case Manager RN Supervisor - Remote Bloomington Il area

OpTech LLC

Bloomington, IL • On-site, Remote

Full-time

Re-posted 27 days ago

Job description

Bloomington, Illinois
Case Management
Direct
RN Remote Case Manager Supervisor - Central Illinois Area (Local Travel)
This is a direct hire position with benefits and travel reimbursement. We are seeking a compassionate and experienced RN Case Manager Supervisor. The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, as well as handling injured worker cases.
Location : This is a remote role with travel to home office in Downers Grove for meetings/training and case management assignments. NOTE - This position will also carry a caseload and travel Central Illinois - Springfield, Bloomington, and Peoria area Central
EDUCATION & EXPERIENCE:
  • Graduate of accredited school of nursing with a diploma/associate's degree - BSN preferred
  • Current RN licensure - Illinois
  • 3 + years of recent clinical experience, preferably in rehabilitation
  • Workers Comp Case Management experience
  • CCM is required

KNOWLEDGE & SKILLS:
  • Strong written and verbal communication skills to communicate complex ideas across multiple platforms
  • Ability to remain poised in stressful situations and communicate diplomatically
  • Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation
  • Ability to work independently, while remaining available to others
  • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
  • Must have technical knowledge of applicable laws, policies, and procedures in defined territory
  • Strong interpersonal, time management and analytical skills

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
  • Responsible for directing a designated group of employees in their day-to-day operations
  • Responsible for quality of service provided
  • Responsible for human resources matters directly related to department supervised
  • May perform case management responsibilities
  • May be required to travel to client appointments and home office
  • May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses
  • May be required to oversee case management clinical activities

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