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Case Management Associate Jobs in Normal, IL (NOW HIRING)

Rivian

Insurance Advisor

Normal, IL · On-site

$79K - $99K/yr

You will work on the core sales team alongside our Associate Advisors and CSRs. While the daily ... Complex Case Management: Serve as the go-to expert for "corner case" scenarios, including high ...

Gentiva Hospice

Registered Nurse Hospice

Lincoln, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Gentiva provides associates with a comprehensive benefits and total rewards package, of which base ...

Gentiva Hospice

Registered Nurse Hospice

Heyworth, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Gentiva provides associates with a comprehensive benefits and total rewards package, of which base ...

Gentiva Hospice

Registered Nurse Hospice

El Paso, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Gentiva provides associates with a comprehensive benefits and total rewards package, of which base ...

Gentiva Hospice

Registered Nurse Hospice

Mclean, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Gentiva provides associates with a comprehensive benefits and total rewards package, of which base ...

Gentiva Hospice

Registered Nurse Hospice

Le Roy, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Gentiva provides associates with a comprehensive benefits and total rewards package, of which base ...

Gentiva Hospice

Registered Nurse Hospice

Eureka, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Gentiva provides associates with a comprehensive benefits and total rewards package, of which base ...

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All JobsCase Management Associate JobsCase Management Associate Jobs in Normal, IL

Case Management Associate information

See Normal, IL salary details

$10

$19

$29

How much do case management associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case management associate in Normal, IL is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.39 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Normal, IL?

The most popular types of Case Management jobs in Normal, IL are:

What cities near Normal, IL are hiring for Case Management Associate jobs?

Cities near Normal, IL with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,172 per year, or $19.3 per hour.

Home Health RN - El Paso/Chenoa/Lexington, IL

Home Health Advantage INC.

Chenoa, IL • On-site

Full-time

Re-posted 24 days ago

Job description

Our company is an established home healthcare company that has been servicing patients in and around El Paso, Chenoa and Lexington, IL. Seeking a high-energy, self-initiating, and caring RN who can work as a field nurse. Your organizational skills and strong understanding of home health, geriatric care, and previous experience in home health will be highly valued and very well compensated.

Responsibilities and Qualifications:

As a Registered Nurse RN you will educate patients and their caregivers on their conditions and the steps needed to ensure proper recovery.

Additional responsibilities of our Registered Nurse include:

  • Provide admission, case management, and follow-up skilled nursing visits for home health patients. • Confer with the physician and patient in developing a plan of care based on patient's medical condition and assessment findings at the time of the Start of Care and with every re-certification
  • Observe and assess patient's overall health and community status; train/educate patient /family on disease condition and treatment plan; render hands on care as needed and do management and evaluation when appropriate.
  • Coordinate with other disciplines involved in case to ensure that quality services are provided and there is continuity of care among providers
  • Update physician on patient status routinely and as needed when patient has a significant change in condition
  • Work with families and get them involved in the plan of care in order to achieve maximum resolution to patient needs/problems.
  • Create plan of care for home health aides and supervise them routinely to ensure that they are following the plan of care.
  • Perform discharge planning and provide patient with the necessary information they require in order for them to be able to continue to manage on their own after home health services are discontinued.
  • Get involved with QI projects and offer input to help improve delivery of service • Adhere to the Nursing Standards of Practice.

Required Skills

  • Associates of Science degree in Nursing
  • Valid RN license in state of employment
  • Valid driver's license
  • Able and willing to travel
  • Ability to successfully complete required background check and drug screen
  • Excellent writing and charting skills, experience with electronic medical record preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.