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Case Management Associate Jobs in Normal, IL (NOW HIRING)

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Case Management Associate information

See Normal, IL salary details

$10

$19

$29

How much do case management associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for case management associate in Normal, IL is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a Case Management Associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by Case Management Associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a Case Management Associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What Is the Job of a Case Management Associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the most commonly searched types of Case Management jobs in Normal, IL? The most popular types of Case Management jobs in Normal, IL are:
What cities near Normal, IL are hiring for Case Management Associate jobs? Cities near Normal, IL with the most Case Management Associate job openings:
Infographic showing various Case Management Associate job openings in Normal, IL as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,172 per year, or $19.3 per hour.
RN 5 - Cardiovascular Care Unit (Intermediate)

RN 5 - Cardiovascular Care Unit (Intermediate)

Carle Health

Normal, IL • On-site

$36.80 - $59.89/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Carle Health rating

7.4

Company rating: 7.4 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

264th of 890 rated healthcare providers


Job description

Overview
$10,000 Sign on Bonus RN> 1yr 3yr Commitment External Applicants Only
Must have At least 1yr as a RN in the inpatient hospital setting
Position Highlights:
  • Number of beds on unit: 18
  • Patient population (age, diagnosis, specifics about unit): 18 years and old. Cardiac arrhythmia, Chest pain, CHF, Pacemakers, Ablations, Heart attacks (MI), and Cardiac interventions.
  • Nurse to Patient ratio: 1:4-5
  • Department culture and resources: CVCU is a fast paced, high patient turnover unit. We admit and d/c multiple patients each day. The department culture is focused on teamwork, ensuring that patients' needs are met working closely with interdisciplinary partners. Resources: Charge nurse, Heart failure nurse, cardiac rehab, case manager/social work, respiratory and pharmacy.
  • Frequent nursing skills/equipment used: Nursing skills: Assessment, IV, managing cardiac drips, post procedure care, discharge teaching and completing admissions. Equipment: IV pumps, SCD machines, Bedside monitors, cardiac monitoring, oxygen, ambulation equipment, lift equipment.

Qualifications
Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR); Advanced Cardiac Life Support (ACLS) within 1 year - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA), Education: H.S. Diploma/GED; Associate's Degree, Work Experience:
Responsibilities
Performs all responsibilities and duties required by unit as specific to the scope of service. Implements procedures and theories related to the specific area of practice. Maintains up-to-date and accurate documentation of nursing care provided to assure the integration of information for use by the healthcare team.Completes initial assessment upon patient admission and develops appropriate plan of care in accordance with unit standards and that is based on patient and family needs. Implements plan of care, nursing interventions, and patient care procedures. Modifies plan of care based upon continuous evaluation.Takes responsibility for patient and employee safety by reporting and/or correcting safety hazards and incidents.Communicates with others directly and in private when necessary to resolve issues. Offers constructive feedback to assist in the professional development of peers, and confers with colleagues to expand knowledge base. Identifies own learning needs and takes initiative to begin appropriate solution.Fulfills all requirements of departmental competencies.Maintain clean and tidy work environment. Maintain hospital and unit based competencies. Hourly Rounding on patients. Proactively seek out opportunities to assist internal and external customers.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $36.8per hour - $59.89per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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About Carle

Sourced by ZipRecruiter

Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our community. From clinical to professional and technical careers – our team of employees help us change lives. Carle is proud to be named a Great Place to Work®. Alongside Carle BroMenn Medical Center, Carle Health Methodist Hospital, and Carle Health Proctor Hospital, the Carle Foundation Hospital holds Magnet® designation, the nation’s highest honor for nursing care.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Urbana, IL, US