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Case Management Assistant Jobs in Iowa (NOW HIRING)

Healthy Start Case Manager - FT8

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

Healthy Start Case Manager - FT

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

The Registered Nurse (RN) will work in either a Case Management, Admissions, or Resource role ... and CNA leadership. * Work closely with patients on a 1-1 level but get strong support from a ...

The Registered Nurse (RN) will work in either a Case Management, Admissions, or Resource role ... and CNA leadership. * Work closely with patients on a 1-1 level but get strong support from a ...

LEGAL ASSISTANT

Des Moines, IA · On-site

$64K - $86K/yr

... computer case management tracking software system. * May assist attorney in conducting legal ... research, using both conventional and computer-generated tools; researches public records ...

Legal Assistant

George, IA · On-site

$21.26/hr

Manage case files and maintain confidential records. * Coordinate with courts, law enforcement, attorneys, victims, and witnesses. * Assist with trial preparation, hearings, and other legal processes.

... in computer case management tracking software system. May assist attorney in conducting legal ... research, using both conventional and computer-generated tools; researches public records ...

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Showing results 1-20

Case Management Assistant information

See Iowa salary details

$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for case management assistant in Iowa is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.03 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
What are the most commonly searched types of Case Management jobs in Iowa? The most popular types of Case Management jobs in Iowa are:
What are popular job titles related to Case Management Assistant jobs in Iowa? For Case Management Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Iowa look for? The top searched job categories for Case Management Assistant jobs in Iowa are:
What cities in Iowa are hiring for Case Management Assistant jobs? Cities in Iowa with the most Case Management Assistant job openings:
Healthy Start Case Manager - FT8

Healthy Start Case Manager - FT8

Career Search

Des Moines, IA

$42K - $56K/yr

Other

Re-posted 27 days ago


Job description

Purpose:

Provide comprehensive case management services (including family support, health education, and child development services) to pregnant women, interconceptional women, and/or infants/toddlers/children through five years of age and their families as part of the Healthy Start & Empowerment Projects. Provide information, health education, support, resources and referrals to participants to address family needs; parenting and self-advocacy skills; optimize perinatal and child health; promote child growth and development; and help families to progress toward identified goals.

Responsibilities:

  • Work with a caseload of pregnant and interconceptional women, and infants/toddlers/children through five years of age and their families as part of a project effort to reduce the infant mortality and low birth weight rates as well as ethnic/racial disparities in perinatal outcomes in the Healthy Start/Empowerment Project Areas
  • Plan, prepare and conduct regular home visits with participants/families engaged in the Healthy Start/Empowerment Projects. Maintain an average of 3 completed visits or attempted visits/completed visits per day
  • Facilitate the identification of family goals and strategies to achieve identified goals as desired by families with appropriate referrals and connections to community resources
  • Provide appropriate referrals with each family, assisting with access to community resources and collaborating with community agencies as appropriate
  • Respond appropriately using crisis intervention and problem solving techniques with families as needed
  • Conduct child development, depression, and health screenings; monitors and supports health promotion
  • Utilize prenatal, child development and parent education curricula with families during home visits at a minimum of 75% of face to face visits
  • Assist participants in establishing and maintaining medical/dental homes to obtain perinatal care; and comprehensive health care particularly for infants and/or toddlers
  • Provide information, advocacy, support and access to resources for breastfeeding, family planning and interconceptional care
  • Maintain accurate documentation of records and adhere to data entry guidelines, including participant evaluations
  • Implement and maintain Healthy Start and Empowerment Projects' Best Practices and Standards
  • Attend monthly case management task force meetings
  • Participate in team meetings, supervision, case consultation, staffing, and training as required by Healthy Start and Empowerment Projects
  • Manage time, organization, and scheduling to meet client needs as well as other job duties and responsibilities
  • Use a family-centered; culturally sensitive approach to provide support and assistance to families
  • Utilize language interpretation/translation services and obtain pertinent information according to the culture and primary language of each pregnant or interconceptional woman, infant or toddler and their family as appropriate
  • Connect families to a wide-range of community resources and services responsive to the needs of families with pregnant women and/or young children
  • Engage in on-going personal professional development and training
  • Other duties as assigned by supervisor

Qualifications:

  • High School Diploma/GED with 10 years' experience with young children, parents and/or families or an associate degree and at least 5 years full time work experience in Nursing; Sociology; Social Work; Child and Family Studies; Psychology or other human service field required.
  • Bachelor's degree in nursing, Sociology, Social Work, Child and Family Studies or Psychology highly preferred
  • Experience with home visiting preferred
  • Fluent written and verbal bi-lingual communication skills in English and Spanish, Vietnamese, Arabic, or Burmese preferred
  • Ability to accept and work with diverse populations
  • Ability to complete an assessment, care plan and tracking forms
  • Good written and oral communication skills
  • Ability to physically carry out various aspects of providing services in the participant/client's home in a variety of environments over which there is very limited control
  • Good working knowledge of community resources and accessing these resources
  • Complies with accepted professional standards and practice
  • Ability to work effectively with a multi-disciplinary team
  • Ability to work with the management information system and complete data entry
  • Mandatory Reporter of Child and Dependent Adult abuse training certification (within 30 days of hire)
  • Must have valid driver's license, auto liability insurance and reliable transportation if driving is required
  • Successful completion of pre-employment physical, drug screen, 2-step TB test and background check

Working Conditions:

  • Physical requirements: Light work, sitting most of the time, exerting up to 20 pounds of force frequently, and/or a small amount of force constantly to move objects.
  • Physical activities: Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing , Walking, Pushing, Pulling, Lifting, Talking, Fingering (picking, pinching, typing, etc.), Hearing, Grasping (applying pressure with fingers and palm), Repetitive motions, Feeling (perceiving size, shape, texture, temperature by touching), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations)
  • Environment: Exposure to varied temperatures, communicable diseases, dust, and stairs
  • Time: Ability to be flexible with a varying schedule and programmatic requirements
  • Travel: Required between locations

These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is not intended to be all-inclusive. You may be required to perform other duties to meet the on-going needs of the organization.

EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.