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Case Management Assistant Jobs in Iowa (NOW HIRING)

Primary Health Care Inc

Case Manager I

Des Moines, IA · On-site

$17 - $25.50/hr

Enabling services are available to help patients with benefits enrollment, case management ... May assist clients with application process for entitlement programs. * Monitors and documents ...

Career Search

Healthy Start Case Manager - FT

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

EveryStep

Healthy Start Case Manager - FT8

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

Career Search

Healthy Start Case Manager - FT

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

EveryStep

Healthy Start Case Manager - FT

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

EveryStep

Healthy Start Case Manager - FT

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Iowa

Case Management Assistant information

See Iowa salary details

$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for case management assistant in Iowa is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Iowa? The most popular types of Case Management jobs in Iowa are:
What are popular job titles related to Case Management Assistant jobs in Iowa? For Case Management Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Iowa look for? The top searched job categories for Case Management Assistant jobs in Iowa are:
What cities in Iowa are hiring for Case Management Assistant jobs? Cities in Iowa with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,531 per year, or $20 per hour.

SSG Fox Intervention Case Manager (52021)

WESTCARE INC

Sioux City, IA • On-site

$21 - $22/hr

Full-time

Posted 27 days ago

Job description

Position Summary:

Person in this position will be responsible for providing intensive, person-centered case management services to veterans and service members who are identified as at-risk for suicide. This role focuses on addressing immediate needs, reducing barriers to care, and coordinating services to support stabilization, recovery, and long-term wellness. The Case Manager works closely with the intervention and peer support teams to ensure participants receive timely and appropriate resources, including mental health care, substance use treatment, housing, employment support, and other wraparound services. Essential Job Functions include but not limited to those listed below.

Essential Job Functions:
  • Conduct comprehensive assessments to identify each participant's strengths, needs, and risks.
  • Develop individualized service plans focused on reducing suicide risk and enhancing protective factors.
  • Provide ongoing case management, including coordination of mental health, substance use, housing, and other social services.
  • Support crisis intervention efforts in collaboration with intervention specialists and peer support staff.
  • Conduct regular follow-up with participants to monitor progress, adjust care plans, and ensure service continuity.
  • Serve as a liaison between participants and service providers, ensuring warm handoffs and effective communication.
  • Maintain accurate and timely documentation in compliance with grant requirements and confidentiality standards.
  • Participate in multidisciplinary case conferences, trainings, and team meetings.
  • Assist with tracking grant outcomes and preparing the required reports.
  • Maintain knowledge of local resources, VA services, and suicide prevention str Must embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
  • Other relevant duties as assigned.
Essential Qualifications:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Veteran/Military is preferred.
  • Experience working with high-risk populations, including individuals with mental health or substance use disorders.
  • Knowledge of suicide prevention principles, trauma-informed care, and veteran-specific challenges.
  • Strong interpersonal, organizational, and advocacy skills.
  • Ability to work independently in a fast-paced environment and respond effectively to crisis situations.
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
  • Professional appearance and demeanor.
  • Must be able to successfully obtain and maintain a criminal background clearance
  • Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required; and
  • CPR Certification, First Aid Certification, and an annual Tuberculosis test.
  • During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
Education:
  • Minimum of 2 years of experience in case management, behavioral health, or veteran services.
  • Bachelor's degree in social work, psychology, human services, or related field is preferred.
  • High school diploma or equivalent required.

LICENSURE/CERTIFICATION:

  • Not applicable for this position.

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