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Case Management Assistant Jobs in Iowa (NOW HIRING)

Resources for Human Development

Case Manager

Knoxville, IA · On-site

$19.78/hr

... MANAGEMENT Regular Full Time Admin Cedar Rapids, IA Salary: $19.78 Hourly Job Posting Title CASE ... Develop and maintain relationships with community agencies in order to assist program participants ...

Hope Ministries

Women's Case Manager

Des Moines, IA · On-site

Case Management * Provide advocacy support for clients to assist them in working through barriers that keep them from independent living, maintaining each client's file, preparing complete and ...

Career Search

Healthy Start Case Manager - FT

Des Moines, IA · On-site

$42K - $56K/yr

Provide comprehensive case management services (including family support, health education, and ... visits * Assist participants in establishing and maintaining medical/dental homes to obtain ...

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Case Management Assistant information

See Iowa salary details

$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for case management assistant in Iowa is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.03 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Iowa? The most popular types of Case Management jobs in Iowa are:
What are popular job titles related to Case Management Assistant jobs in Iowa? For Case Management Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Iowa look for? The top searched job categories for Case Management Assistant jobs in Iowa are:
What cities in Iowa are hiring for Case Management Assistant jobs? Cities in Iowa with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Director of Case Management (Registered Nurse) - Ottumwa, IA

Director of Case Management (Registered Nurse) - Ottumwa, IA

Protouch Staffing

Ottumwa, IA • On-site

$110K - $125K/yr

Full-time

Re-posted 12 days ago

Job description

Director of Case Management (Registered Nurse) - Ottumwa, IA

Offering relocation assistance!

Salary range: $110k - $125k

Job Duties:

• Provide leadership, education and supervision for the day to day workflow of Case Managers and Social Workers.

• Monitor Case Management Department's documentation to ensure meets regulatory compliance.

• Collaborate with Chief Financial Officer and Quality Department to develop and maintain quality improvement programs and trending of data (e.g. Avoidable Days , Readmissions) .

• Maintain skills in case management and utilization review to allow for coverage of patient caseload to cover staffing needs of all areas of hospital.

• Communicate with physicians concerning patient needs and aid with development of appropriate plan of treatment and assist with level of care and bed placement assignments .

• Directly responsible for personnel actions including hiring, performance appraisals ,employee schedules, and maintain payroll records and time reports in KRONOS.

• Facilitate daily Multidisciplinary Rounds to provide collaboration with other disciplines to provide holistic patient care.

• Participate in discharge planning. Provides necessary education and resources to meet the discharge needs of individual patients and families.

• Active participant of Utilization Review Committee and Revenue Recycle Committee.

• Promote efficient utilization of clinical resources.

• Promotes the appropriate amount of resources are used based on patient acuity.

• Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, CMS, state and local agency laws, internal/external regulations, guidelines, policies, procedures and professional standards.

• Other duties as assigned.

Requirements:

Graduate of a program of Registered Nursing

Minimum of two years of Case Management experience in utilization management, case management, discharge planning or other cost/quality management program.

Current RN license in the state of Iowa or a multistate license allowing to work in the state of Iowa

Benefits:

All standard benefits are covered!

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About Protouch Staffing

Sourced by ZipRecruiter

Protouch Staffing, based in Plano, Texas, is a leading provider in the healthcare staffing industry. Established over 30 years ago, the company prides itself on delivering quality services in the fields of nursing, allied health, pharmaceuticals, healthcare IT, and more. Committed to building lasting relationships, Protouch Staffing continually exceeds client expectations by providing unparalleled service, superior patient care, and talented healthcare professionals.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

1989

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