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Case Management Assistant Jobs in Iowa (NOW HIRING)

Resources for Human Development

Case Manager

Knoxville, IA · On-site

$19.78/hr

... MANAGEMENT Regular Full Time Admin Cedar Rapids, IA Salary: $19.78 Hourly Job Posting Title CASE ... Develop and maintain relationships with community agencies in order to assist program participants ...

Hickory Recovery

Case Manager

Grinnell, IA · On-site

$18 - $21/hr

Key Responsibilities Client Support & Case Management * Provide discharge planning support for all assigned clients * Assist clients with housing applications, placement, and coordination * Provide ...

New

Access Dubuque

RN Case Manager

Dubuque, IA · On-site

Provide telephonic case management and utilization review for assigned consumers. * Develop ... 27 Assistant Cook Manager Dubuque Community School District Director of Data Analytics and ...

Access Dubuque

Bilingual RN Case Manager

Dubuque, IA · On-site

$20.25 - $25.75/hr

Provide telephonic case management and utilization review for assigned consumers. * Develop ... 27 Assistant Cook Manager Dubuque Community School District Director of Data Analytics and ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Iowa

Case Management Assistant information

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$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for case management assistant in Iowa is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Iowa? The most popular types of Case Management jobs in Iowa are:
What are popular job titles related to Case Management Assistant jobs in Iowa? For Case Management Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Iowa look for? The top searched job categories for Case Management Assistant jobs in Iowa are:
What cities in Iowa are hiring for Case Management Assistant jobs? Cities in Iowa with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,531 per year, or $20 per hour.

Legal Assistant - Case Management

The Advocates

Carlisle, IA

$21 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Legal Assistant – Case Management Team (Pre-Litigation)

Schedule: Monday–Friday | 830-5 PM | Onsite

Compensation: 20.50 an hour
About The Advocates

At The Advocates Personal Injury Law firm, compassion comes first. We’re more than a law firm—we’re a team committed to making a meaningful impact on everyone we interact with. Whether serving clients, collaborating with coworkers, or helping the community, we lead with empathy, integrity, and purpose.

Why Work With Us
  • Advocacy for Everyone: We believe every person deserves personalized support and high‑quality care.
  • People-First Culture: Employee well‑being truly matters here. We set big goals, and we celebrate big wins—together.
  • Recognition amp; Rewards: Quarterly bonuses and peer‑driven recognition programs highlight your hard work.
What You’ll Do

As a Legal Assistant on our Case Management Team, you’ll support clients during some of the most challenging moments of their lives—helping them navigate claims, lost wages, medical coordination, and providing a compassionate listening ear.

Core Responsibilities
  • Client Support: Serve as a warm, reliable point of contact—listening, empathizing, and guiding clients through their case.
  • Case Coordination: Manage documents, tasks, and follow‑ups to keep cases moving efficiently.
  • Communication Hub: Facilitate communication between clients, attorneys, and adjusters through email, phone, and internal tools.
  • Confidential Handling: Maintain the highest standards of professionalism when managing sensitive information.
  • Task Tracking: Use case management systems to ensure deadlines are met and nothing slips through the cracks.
What to Expect in This Role
  • High-Volume Task Management: You’ll juggle multiple cases at once—prioritizing, meeting deadlines, and delivering quality work.
  • Time Management: You’ll balance urgency with thoroughness to keep every case progressing smoothly.
  • Cross-Team Collaboration: Regular communication with peers and other departments is essential to success.
  • Team Meetings: Stay aligned with updates, case progress, and new process changes.
  • Case Reviews: Periodically assess case phases and adjust next steps to keep clients on track.
  • Performance Metrics: Monthly goals help measure your impact on both client satisfaction and team success.
  • Quarterly Team Goals: Work together to achieve broader initiatives that support firm-wide growth.
What You’ll Need
  • Case Management or Coordination Experience: Highly preferred, though not required.
  • Customer Service Background: Required—this is a client-facing role.
  • Strong Communication: Clear, professional communication with clients, attorneys, and partners.
  • Organizational Strength: Comfortable using computer systems and processes to manage a high volume of tasks.
  • Empathy: You understand and support clients during difficult moments.
  • Attention to Detail: You consistently deliver accurate work, even under tight deadlines.

Ideal candidates may come from medical offices, call centers, or administrative roles—any environment where staying organized, multitasking, and putting people first is essential.

Benefits
  • Medical Coverage: Choose between HSA or Traditional plans to fit your needs.
  • Charitable Time Off: Paid time to give back to the community.
  • Family First: Paid parental leave to support you during life’s biggest moments.
  • Dental amp; Vision: Optional supplemental coverage available.
  • 401(k): Participate in our retirement savings plan.

Applicants must be authorized to work in the U.S. on a full-time basis.

Join Us

If you’re ready to make a meaningful difference and grow within a compassionate, mission-driven team, we’d love to meet you.
Apply today!

Apply