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Care Navigator Jobs (NOW HIRING)

Switchboard Health

Care Navigator

Boise, ID · On-site

$20 - $30/hr

The Care Navigator supports Switchboard Health clients in two primary ways: Directly assisting patients seeking specialty care, and Conducting outreach to clinician offices to determine appointment ...

Nation's Finest

Health Care Navigator

Santa Cruz, CA · On-site

$28.89 - $34.97/hr

Health Care Navigator Status: Non-Exempt, Full time Job Summary: The Health Care Navigator works to connect eligible veterans and beneficiaries to VA health care benefits and community health care ...

Aveanna Healthcare LLC

Care Navigator

Worcester, MA · On-site

$60K - $70K/yr

Care Navigator ApplyRefer a FriendBack Job Details Requisition #: 217079 Location: Worcester, MA 01606 Category: Sales Salary: $60,000.00 - $70,000.00 per year Position Details POSITION SUMMARY ...

Nations Finest

Health Care Navigator

Santa Cruz, CA · Remote

$28.89 - $34.97/hr

Health Care Navigator Status: Non-Exempt, Full time Job Summary: The Health Care Navigator works to connect eligible veterans and beneficiaries to VA health care benefits and community health care ...

Aveanna Healthcare LLC

Care Navigator

Mount Laurel, NJ · On-site

$20.75 - $26.75/hr

Care Navigator ApplyRefer a FriendBack Job Details Requisition #: 216712 Location: Mount Laurel, NJ 08054 Category: Sales Position Details Position Overview TheCare Navigatoris responsible for ...

New

Aveanna Healthcare

Care Navigator

Mount Laurel, NJ · On-site

$20.75 - $26.75/hr

Position Overview The Care Navigator is responsible for driving referral development, sales activity, and marketing support within an assigned territory. This role partners with healthcare providers ...

Aveanna Healthcare

Care Navigator

Mount Laurel, NJ · On-site

$20.75 - $26.75/hr

Position Overview The Care Navigator is responsible for driving referral development, sales activity, and marketing support within an assigned territory. This role partners with healthcare providers ...

Wayspring

Clinical Care Navigator

Des Moines, IA · On-site

$20.50 - $26.25/hr

The Clinical Care Navigator, Medical Assistant will be responsible for collaborating and coordinating care plans with internal and external providers, including Wayspring Primary Care Nurse ...

Seamless Assist

Remote Care Navigator

$21 - $24/hr

About the job Remote Care Navigator REMOTE CARE NAVIGATOR - CARDIAC Sector Healthcare - Cardiac Care Coordination Reports To RN Care Manager / Clinical Supervisor Type Full-Time • 40 hours/week ...

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Care Navigator information

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How much do care navigator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Care Navigator vs Care Coordinator?

AspectCare NavigatorCare Coordinator
Required CredentialsTypically requires a background in healthcare, social work, or nursing; certifications varyOften requires healthcare or social work background; certifications like CHW or case management are common
Work EnvironmentCommunity health settings, hospitals, clinicsHospitals, clinics, long-term care facilities
Employer & Industry UsageHealthcare organizations, community programsHospitals, healthcare systems, insurance companies
Search & Comparison IntentUnderstanding roles in patient advocacy and resource navigationCoordinating patient care and managing treatment plans

While both roles support patient care, Care Navigators focus on guiding patients through healthcare resources and services, often emphasizing advocacy and education. Care Coordinators primarily manage and organize patient treatment plans within healthcare settings. Both roles require healthcare knowledge but differ in their primary focus and work environment.

What is a care navigator?

Care navigators help patients work through the often confusing process of insurance claims to get the therapies they need. In this role, you review the treatment plans recommended by their physicians and help them complete paperwork and appeal denials from their insurance providers. Some positions are primarily clerical; they answer calls from patients, handle and organize claims, and enter patient information into their employer's database. Organizations that work with certain types of illnesses or that provide specialized care usually seek care navigators with extensive medical experience. They hire skilled health care providers, such as licensed practical nurses (LVNs), registered nurses, or medical technicians.

How does a care navigator typically collaborate with healthcare providers and patients to improve care coordination?

Care Navigators work closely with both patients and healthcare providers to ensure seamless communication and support throughout the patient's care journey. They act as a liaison, helping patients understand their care plans, scheduling appointments, and addressing barriers to access, such as transportation or insurance issues. Collaboration often involves regular check-ins with clinical teams, attending multidisciplinary meetings, and advocating for patient needs to ensure better health outcomes. This role requires strong interpersonal skills and the ability to manage multiple cases simultaneously.

What are the key skills and qualifications needed to thrive as a care navigator, and why are they important?

To thrive as a Care Navigator, you need a strong understanding of healthcare systems, patient advocacy, and case management, often supported by a background in social work, nursing, or public health. Familiarity with electronic health records (EHRs), care coordination platforms, and knowledge of insurance processes are typically required. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and guiding patients through complex care journeys. These skills ensure patients receive timely, coordinated support and optimal health outcomes within the healthcare system.
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Care Navigator jobs near you
Infographic showing various Care Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

Care Navigator

Switchboard Health

Boise, ID • On-site

$20 - $30/hr

Other

Re-posted 21 days ago

Job description

The Care Navigator supports Switchboard Health clients in two primary ways: Directly assisting patients seeking specialty care, and Conducting outreach to clinician offices to determine appointment availability for new patients. This role helps patients connect with the right specialty providers (e.g., behavioral health, dermatology, gastroenterology, cardiology, and others) by providing resources, coordinating referrals, and scheduling appointments.
About Switchboard Health
Switchboard Health helps providers, payers, and employers identify high-value specialty care services. Our national specialty care network improves access, lowers costs, and provides much-needed support to patients seeking care.
Description
The Care Navigator supports Switchboard Health clients in two primary ways:

  1. Directly assisting patients seeking specialty care, and
  2. Conducting outreach to clinician offices to determine appointment availability for new patients.

This role helps patients connect with the right specialty providers (e.g., behavioral health, dermatology, gastroenterology, cardiology, and others) by providing resources, coordinating referrals, and scheduling appointments. While the Care Navigator does not provide medical care, they play a critical role in ensuring patients have a smooth, timely, and supportive experience navigating the healthcare system.
Startup Environment
Switchboard is a seed-stage startup, which means processes, priorities, and workflows evolve quickly. The ideal contractor is comfortable with ambiguity, adapts easily to change, and thrives in an environment where they may help build or refine processes as needs shift.
Role Type
Type: Part-Time, 1099 Contract
Schedule: Flexible; hours vary based on patient referrals and client needs (typically 15-25 hours/week)
Duration: Ongoing engagement with no defined end date
About Contracting With Us
This independent contractor role offers flexible, part-time work. Hours will fluctuate depending on patient volume, referral activity, and project needs. Contractors set their own schedule within agreed-upon availability windows and must maintain timely, reliable communication.
Key Responsibilities
  • Engage with patients via phone, patient portals, text, and email to understand their care needs.
  • Provide information and resources about available specialty services.
  • Coordinate and schedule appointments with specialty care providers on behalf of patients.
  • Ensure a seamless referral experience by communicating clearly with patients and provider offices.
  • Do outreach to specialist offices to determine availability of appointments slots for new patients
  • Maintain accurate and timely documentation in secure systems.
  • Handle protected health information (PHI) in compliance with HIPAA and organizational privacy standards.
  • Persistently follow up with specialty offices, clearly communicating timelines, escalating delays, and advocating for timely patient care.
  • Collaborate with internal teams to support process improvements and patient experience initiatives.
Experience/Skills:
  • Prior experience in healthcare specialty care referrals, or patient access
  • Experience submitting prior authorizations (preferred, not required)
  • Comfort using EMRs, CRM tools, or referral platforms; ability to work across multiple platforms simultaneously
  • Excellent verbal communication and customer-service mindset
  • Able to assist patients who are in need of care and may not be familiar with referral navigation with compassion,
  • Strong organizational skills and attention to detail
  • Experience handling PHI and maintaining confidentiality
Other Requirements
  • Reliable phone and internet connection
  • Ability to work in a secure environment compliant with HIPAA standards (e.g., private space for patient calls)
  • Preferred but not required: Fluent in Spanish
Compensation
  • Hourly rate based on experience
Availability
  • Available windows must be during Switchboard Health's operating hours (Monday-Friday 8AM-5PM MT)

Salary
$20 - $30 per hour

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