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Care Navigator Jobs in Wisconsin (NOW HIRING)

Essentia Health

Cultural Health Navigator

Superior, WI · Hybrid

$23.06 - $34.59/hr

... Health Navigator will provide cultural and spiritual care for Indigenous patients and their ... In addition to direct patient care, this role will prioritize collaboration with the care team to ...

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How much do care navigator jobs pay per hour?

As of May 27, 2026, the average hourly pay for care navigator in Wisconsin is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $26.20 per hour, depending on experience, location, and employer.

What Is a Care Navigator?

Care navigators help patients work through the often confusing process of insurance claims to get the therapies they need. In this role, you review the treatment plans recommended by their physicians and help them complete paperwork and appeal denials from their insurance providers. Some positions are primarily clerical; they answer calls from patients, handle and organize claims, and enter patient information into their employer's database. Organizations that work with certain types of illnesses or that provide specialized care usually seek care navigators with extensive medical experience. They hire skilled health care providers, such as licensed practical nurses (LVNs), registered nurses, or medical technicians.

What are the key skills and qualifications needed to thrive as a Care Navigator, and why are they important?

To thrive as a Care Navigator, you need a strong understanding of healthcare systems, patient advocacy, and case management, often supported by a background in social work, nursing, or public health. Familiarity with electronic health records (EHRs), care coordination platforms, and knowledge of insurance processes are typically required. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and guiding patients through complex care journeys. These skills ensure patients receive timely, coordinated support and optimal health outcomes within the healthcare system.

How does a Care Navigator typically collaborate with healthcare providers and patients to improve care coordination?

Care Navigators work closely with both patients and healthcare providers to ensure seamless communication and support throughout the patient's care journey. They act as a liaison, helping patients understand their care plans, scheduling appointments, and addressing barriers to access, such as transportation or insurance issues. Collaboration often involves regular check-ins with clinical teams, attending multidisciplinary meetings, and advocating for patient needs to ensure better health outcomes. This role requires strong interpersonal skills and the ability to manage multiple cases simultaneously.

What are Care Navigators?

Care Navigators are professionals who help patients and their families navigate the healthcare system. They provide guidance on treatment options, help coordinate appointments, assist with paperwork, and connect patients to community resources and support services. Care Navigators work closely with healthcare providers to ensure patients receive timely and appropriate care, and they often advocate for patients’ needs throughout their medical journey.

What is the difference between Care Navigator vs Care Coordinator?

AspectCare NavigatorCare Coordinator
Required CredentialsTypically requires a background in healthcare, social work, or nursing; certifications varyOften requires healthcare or social work background; certifications like CHW or case management are common
Work EnvironmentCommunity health settings, hospitals, clinicsHospitals, clinics, long-term care facilities
Employer & Industry UsageHealthcare organizations, community programsHospitals, healthcare systems, insurance companies
Search & Comparison IntentUnderstanding roles in patient advocacy and resource navigationCoordinating patient care and managing treatment plans

While both roles support patient care, Care Navigators focus on guiding patients through healthcare resources and services, often emphasizing advocacy and education. Care Coordinators primarily manage and organize patient treatment plans within healthcare settings. Both roles require healthcare knowledge but differ in their primary focus and work environment.

More about Care Navigator jobs
What are the most commonly searched types of Care Navigator jobs in Wisconsin? The most popular types of Care Navigator jobs in Wisconsin are:
What are popular job titles related to Care Navigator jobs in Wisconsin? For Care Navigator jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Care Navigator jobs in Wisconsin look for? The top searched job categories for Care Navigator jobs in Wisconsin are:
What cities in Wisconsin are hiring for Care Navigator jobs? Cities in Wisconsin with the most Care Navigator job openings:
What are popular job titles related to Care Navigator jobs in WI? For Care Navigator jobs in WI, the most frequently searched job titles are:
Care Navigator jobs near you
Cultural Health Navigator

Cultural Health Navigator

Essentia Health

Superior, WI • Hybrid

$23.06 - $34.59/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

400th of 861 rated healthcare providers

Job description

Building Location:Building B - St Marys Medical CenterDepartment:2005260 CHAPLAINCY SERVICES - SMMC HOSPJob Description:The Cultural Health Navigator will provide cultural and spiritual care for Indigenous patients and their families in the inpatient environment. In addition to direct patient care, this role will prioritize collaboration with the care team to foster culturally aligned care for our Indigenous patients.Education Qualifications:

Key Responsibilities:

  • Providing cultural knowledge, resources, and support for cultural and spiritual well-being, and assisting patients as they navigate their health care experience in an inpatient setting
  • Facilitating connections between patients and the local Indigenous community
  • Collaborating with the care team to ensure that patients' spiritual and cultural needs are honored
  • Consulting with Essentia colleagues on culturally appropriate care and best practices

Education Requirement:

  • Bachelor's Degree or an approved equivalent combination of education and experience

Required Qualifications:

  • Understanding of the region's tribal, cultural, and spiritual traditions
  • Previous experience in advocating for the needs of Indigenous people and building relationships with Indigenous communities, organizations, and tribal governments

Preferred Qualifications:

  • Previous experience in healthcare, social services, education, or criminal justice settings
Licensure/CertificationQualifications:FTE:0.6

Possible Remote/Hybrid Option:

Shift Rotation:Day/Eve Rotation (United States of America)Shift Start Time:Shift End Time:Weekends:Holidays:NoCall Obligation:NoUnion:Union Posting Deadline:

Compensation Range:

$23.06 - $34.59Employee Benefits at Essentia Health:
At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

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About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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