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Care Navigator Jobs in Washington (NOW HIRING)

NCCF

Healthcare Services Navigator

Silver Spring, MD

$52K - $63K/yr

The Healthcare Services Navigator will coordinate with Black residents of Montgomery County who request referrals to healthcare providers and community resources within the BPHN Provider Network. The ...

Crossover Health

Per Diem Care Navigator

Annandale, VA · On-site +1

$21 - $26.75/hr

Job Summary For patients who need care outside of Crossover's Onsite and Near site clinics, we are actively curating a network of medical specialists in the community who will partner with us to ...

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$16

$27

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How much do care navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for care navigator in Washington is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $29.42 per hour, depending on experience, location, and employer.

What Is a Care Navigator?

Care navigators help patients work through the often confusing process of insurance claims to get the therapies they need. In this role, you review the treatment plans recommended by their physicians and help them complete paperwork and appeal denials from their insurance providers. Some positions are primarily clerical; they answer calls from patients, handle and organize claims, and enter patient information into their employer's database. Organizations that work with certain types of illnesses or that provide specialized care usually seek care navigators with extensive medical experience. They hire skilled health care providers, such as licensed practical nurses (LVNs), registered nurses, or medical technicians.

What are the key skills and qualifications needed to thrive as a Care Navigator, and why are they important?

To thrive as a Care Navigator, you need a strong understanding of healthcare systems, patient advocacy, and case management, often supported by a background in social work, nursing, or public health. Familiarity with electronic health records (EHRs), care coordination platforms, and knowledge of insurance processes are typically required. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and guiding patients through complex care journeys. These skills ensure patients receive timely, coordinated support and optimal health outcomes within the healthcare system.

How does a Care Navigator typically collaborate with healthcare providers and patients to improve care coordination?

Care Navigators work closely with both patients and healthcare providers to ensure seamless communication and support throughout the patient's care journey. They act as a liaison, helping patients understand their care plans, scheduling appointments, and addressing barriers to access, such as transportation or insurance issues. Collaboration often involves regular check-ins with clinical teams, attending multidisciplinary meetings, and advocating for patient needs to ensure better health outcomes. This role requires strong interpersonal skills and the ability to manage multiple cases simultaneously.

What are Care Navigators?

Care Navigators are professionals who help patients and their families navigate the healthcare system. They provide guidance on treatment options, help coordinate appointments, assist with paperwork, and connect patients to community resources and support services. Care Navigators work closely with healthcare providers to ensure patients receive timely and appropriate care, and they often advocate for patients’ needs throughout their medical journey.

What is the difference between Care Navigator vs Care Coordinator?

AspectCare NavigatorCare Coordinator
Required CredentialsTypically requires a background in healthcare, social work, or nursing; certifications varyOften requires healthcare or social work background; certifications like CHW or case management are common
Work EnvironmentCommunity health settings, hospitals, clinicsHospitals, clinics, long-term care facilities
Employer & Industry UsageHealthcare organizations, community programsHospitals, healthcare systems, insurance companies
Search & Comparison IntentUnderstanding roles in patient advocacy and resource navigationCoordinating patient care and managing treatment plans

While both roles support patient care, Care Navigators focus on guiding patients through healthcare resources and services, often emphasizing advocacy and education. Care Coordinators primarily manage and organize patient treatment plans within healthcare settings. Both roles require healthcare knowledge but differ in their primary focus and work environment.

More about Care Navigator jobs
What are the most commonly searched types of Care Navigator jobs in Washington? The most popular types of Care Navigator jobs in Washington are:
What are popular job titles related to Care Navigator jobs in Washington? For Care Navigator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Care Navigator jobs in Washington look for? The top searched job categories for Care Navigator jobs in Washington are:
What cities in Washington are hiring for Care Navigator jobs? Cities in Washington with the most Care Navigator job openings:
What are popular job titles related to Care Navigator jobs in WA? For Care Navigator jobs in WA, the most frequently searched job titles are:
Care Navigator jobs near you
Infographic showing various Care Navigator job openings in Washington as of May 2026, with employment types broken down into 4% Locum Tenens, 59% Full Time, 29% Part Time, and 8% Temporary. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $56,289 per year, or $27.1 per hour.

Healthcare Services Navigator

NCCF

Silver Spring, MD

$52K - $63K/yr

Full-time

Medical, Dental

Posted 25 days ago

Job description

Purpose:
The Healthcare Services Navigator will coordinate with Black residents of Montgomery County who request referrals to healthcare providers and community resources within the BPHN Provider Network.  The primary goal is to enhance access to providers in one (1) business day.  The Navigator will document and monitor customer utilization and satisfaction of the wide range of health and community resources.   
Essential Duties and Responsibilities:
  • Engage individuals who request referral to a BPHN health, dental or mental health provider, support their ability to access health professionals and navigate the health care system.
  • Provide one on one navigation to connect individuals to culturally tailored specialty and alternative health networks, to essential community services, and to resources that remove barriers that impact ability for individuals to receive health services and attend appointments.
  • Complete intake and health assessments with each individual and assist with needs based on the assessment results.
  • Ensure all clients apply for and/or acquire health insurance before connecting to a health professional for a health appointment.
  • Help individuals complete the health insurance application process.
  • Connect clients to health professionals who accept their health insurance coverage and aid with making appointments.
  • Provide follow-up regarding appointments and assess client satisfaction.
  • Enter all required client information into BPHN data management system in a timely manner, including but not limited to documentation of appointments scheduled and follow up appointments.
  • Provide appointment reminders and follow up.
  • Engage community organizations and build partnerships with existing County resources as referral sources.
  • Participate in all BPHN sponsored events and community events for which BPHN is invited as a vendor.
  • Performs miscellaneous job-related duties as assigned. 
Metrics:
  • Increased utilization of health and community resources by Black residents
  • 90% customer satisfaction survey rate.
Qualifications:
 
  • AA or BA degree and two years related experience or equivalent.
  • Must have a vehicle and a valid driver’s license.
  • Solid judgement/temperament in dealing the confidential and sensitive information and issues.
  • Commitment to teamwork, collaboration, and the agency’s mission to progressively serve vulnerable children and their families.

Physical Demands/Work Environment:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch or crawl. Vision abilities required y this job require close vision working with a computer monitor. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. While performing the responsibilities of the employee’s job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the role.
Salary: $52,000 - $63,000