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Healthcare Navigator Jobs in Washington (NOW HIRING)

Care Navigator - Hybrid

Vienna, VA

$21 - $27/hr

Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and collaborative care team. This isn't just an administrative role; once a new patient or family has begun ...

About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Patient Care Navigator I

Hyattsville, MD

$20 - $27.25/hr

Patient Care Navigator I Job Category: Patient Service Support Staff Full-Time Adelphi Clinic 8908 ... behavioral health services at Mary's Center. This role serves as administrative support for ...

Patient Care Navigator I

Silver Spring, MD

$20.75 - $28.25/hr

Patient Care Navigator I Job Category: Patient Service Support Staff Full-Time Adelphi Clinic 8908 ... behavioral health services at Mary's Center. This role serves as administrative support for ...

Care Navigator - Hybrid

Oakton, VA · On-site

$23 - $26/hr

About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Care Navigator - Hybrid

Vienna, VA · On-site +1

$23 - $26/hr

About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

The Healthcare Services Navigator will coordinate with Black residents of Montgomery County who request referrals to healthcare providers and community resources within the BPHN Provider Network. The ...

The Healthcare Services Navigator will coordinate with Black residents of Montgomery County who request referrals to healthcare providers and community resources within the BPHN Provider Network. The ...

Patient Care Navigator I

Adelphi, MD · On-site

$20 - $27.25/hr

... behavioral health services at Mary's Center. This role serves as administrative support for ... Care Navigator will report directly to the Patient Care Operations Manager and Director of ...

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Healthcare Navigator information

See Washington salary details

$16

$27

$40

How much do healthcare navigator jobs pay per hour?

As of May 27, 2026, the average hourly pay for healthcare navigator in Washington is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Navigator, and why are they important?

To thrive as a Healthcare Navigator, you need a solid understanding of healthcare systems, insurance processes, and patient advocacy, often supported by a degree in social work, public health, or a related field. Familiarity with case management software, electronic health records (EHRs), and healthcare regulations is typically required. Strong interpersonal communication, cultural competency, and problem-solving abilities help professionals build trust and effectively guide clients through complex healthcare options. These skills are crucial for ensuring patients receive appropriate care, overcome barriers, and achieve better health outcomes.

How does a Healthcare Navigator typically collaborate with patients and healthcare providers to resolve barriers to care?

Healthcare Navigators work closely with both patients and healthcare providers to identify and address barriers such as insurance issues, appointment scheduling, or understanding treatment plans. They frequently communicate with medical staff to clarify patient needs and coordinate care, while providing ongoing support and education to patients. Navigators often act as advocates, ensuring that patients receive timely services and understand their healthcare options, which requires strong interpersonal and problem-solving skills. This collaborative approach helps improve patient outcomes and streamlines the care process for everyone involved.

What are Healthcare Navigators?

Healthcare Navigators are professionals who help individuals understand and access health insurance coverage and healthcare services. They assist with enrolling in health insurance plans, explain benefits and eligibility, and provide guidance through complex healthcare systems. Navigators often work for government agencies, non-profits, or healthcare organizations and are trained to provide unbiased information. Their main goal is to ensure people receive the coverage and care they need while helping them overcome barriers related to cost, language, or bureaucracy.

What is the difference between Healthcare Navigator vs Patient Advocate?

AspectHealthcare NavigatorPatient Advocate
CredentialsCertifications like Certified Healthcare Navigator or relevant trainingCertifications such as Certified Patient Advocate or related credentials
Work EnvironmentHospitals, clinics, insurance companies, community health programsHospitals, legal settings, community organizations, healthcare facilities
Employer & IndustryHealthcare providers, insurance companies, government programsHealthcare facilities, legal firms, nonprofit organizations
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsDifferences in advocacy scope, duties, and certification

Healthcare Navigators primarily assist patients in understanding healthcare options and insurance, often working within healthcare organizations or insurance companies. Patient Advocates focus on representing and supporting patients' rights and needs, sometimes in legal or hospital settings. While both roles require knowledge of healthcare systems and certifications, Navigators tend to focus on guidance and enrollment, whereas Advocates emphasize patient rights and legal support.

What are popular job titles related to Healthcare Navigator jobs in Washington? For Healthcare Navigator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Healthcare Navigator jobs in Washington look for? The top searched job categories for Healthcare Navigator jobs in Washington are:
What cities in Washington are hiring for Healthcare Navigator jobs? Cities in Washington with the most Healthcare Navigator job openings:
Infographic showing various Healthcare Navigator job openings in Washington as of May 2026, with employment types broken down into 4% Locum Tenens, 18% Full Time, 76% Part Time, and 2% Nights. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $56,289 per year, or $27.1 per hour.
Care Navigator - Hybrid

$21 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Position Summary 

Blackbird Health's Care Navigators are an essential part of our integrated and collaborative care team. This isn't just an administrative role; once a new patient or family has begun care, you serve as a constant source of support and operate as the ultimate owner of their experience - answering questions, providing education, ushering on to next steps, and ensuring each patient is well cared for. This is a hybrid position requiring 3-5 days onsite per week at the Vienna, VA clinic location, with hours from 12-8pm ET, Monday through Friday.

What makes you, you:

  • People-Focused: You have a passion for providing high-quality, human-centered service, with a knack for building rapport and ensuring others feel supported and understood.
  • A Natural Problem-Solver: You are proactive and resourceful, able to anticipate needs and solve complex issues with an eye towards improving processes and experiences for the future
  • Detail-Oriented: You have a meticulous approach to administrative tasks from scheduling and documentation to tracking and managing communications, ensuring nothing falls through the cracks.
  • Tech-Savvy: You are proficient with technology and can quickly learn new platforms like our EHR and scheduling tools. You're comfortable navigating phone systems, text messaging, and email to provide transparent and timely communication.
  • Collaborative: You thrive in a team environment- excited to pitch in and able to juggle the sometimes competing priorities of supporting both patients/customers but also your peers

How you'll make an impact: 

  • Deliver a Seamless Patient Experience: Be the main point of contact for established patients, fielding inbound calls, messages, and emails with exceptional responsiveness, empathy, and professionalism. You'll answer questions, track down information, and ensure families feel heard and supported with transparency and follow-up.
  • Navigate the Care Journey: Guide patients and families through our care model, including scheduling and confirming appointments (both initial evaluations and ongoing therapy/medication checks). You'll manage a specific group of providers, becoming familiar with their practices to ensure patients are scheduled appropriately and receive timely access to care. You'll also own the critical administrative tasks that make care possible such as managing provider orders, screenings, and scheduling.
  • In-Office/Hybrid Support: As a hybrid teammate, you'll help maintain a welcoming and professional in-office environment - supporting patients and providers in person, managing mail, restocking supplies, opening/closing the office, and generally ensuring our physical spaces support a great experience.
  • Uphold Privacy & Compliance: You will be a guardian of patient privacy, adhering to strict confidentiality and data protection standards, including HIPAA regulations and complex family consent laws, to ensure all sensitive information is handled securely and ethically.
Benefits
  • Medical, Dental & Vision coverage
  • 401k (with a company match)
  • Employer-paid life insurance coverage
  • Generous paid time off
  • Opportunities for career growth
  • Diverse and experienced leadership team, supportive work culture