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Healthcare Navigator Jobs in Federal Way, WA (NOW HIRING)

We Care Daily Clinics

Care Navigator

Auburn, WA · On-site

$28/hr

Acting as a bridge between patients and healthcare providers, the Care Navigator ensures seamless access to services and support throughout the patient's care journey. Key Responsibilities: Patient ...

We Care Daily Clinics

Care Navigator

Auburn, WA

$28/hr

Acting as a bridge between patients and healthcare providers, the Care Navigator ensures seamless access to services and support throughout the patient's care journey. Key Responsibilities:Patient ...

We Care Daily Clinics

Care Navigator

Auburn, WA · On-site

$28/hr

Acting as a bridge between patients and healthcare providers, the Care Navigator ensures seamless access to services and support throughout the patient's care journey. Key Responsibilities:Patient ...

Brigade Health

Field Care Navigator

Seattle, WA

$23 - $25/hr

Field Care Navigator - Home-Based Senior Care Brigade Health Full-Time | Monday-Friday | $23-$25/hour About the Role At Brigade Health, we're redefining how seniors receive care, bringing compassion ...

UnitedHealth Group

Complex Care Navigator

Puyallup, WA · Remote

$22.50 - $29/hr

The work you do with our team will directly improve health outcomes by connecting people with the ... Complex Care Navigator will be asked, at times, to complete outbound calls to members for survey ...

UnitedHealth Group

Complex Care Navigator

Puyallup, WA · On-site

$22.50 - $29/hr

The work you do with our team will directly improve health outcomes by connecting people with the ... Complex Care Navigator will be asked, at times, to complete outbound calls to members for survey ...

Seamar

Community Resource Navigator

Seattle, WA

$22.50 - $29.50/hr

The role of the Community Resource Navigator is to provide information and assistance to individuals seeking health coverage, health care and other local resources that aid them in maintaining a ...

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Healthcare Navigator information

See Federal Way, WA salary details

$15

$26

$39

How much do healthcare navigator jobs pay per hour?

As of May 27, 2026, the average hourly pay for healthcare navigator in Federal Way, WA is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Navigator, and why are they important?

To thrive as a Healthcare Navigator, you need a solid understanding of healthcare systems, insurance processes, and patient advocacy, often supported by a degree in social work, public health, or a related field. Familiarity with case management software, electronic health records (EHRs), and healthcare regulations is typically required. Strong interpersonal communication, cultural competency, and problem-solving abilities help professionals build trust and effectively guide clients through complex healthcare options. These skills are crucial for ensuring patients receive appropriate care, overcome barriers, and achieve better health outcomes.

How does a Healthcare Navigator typically collaborate with patients and healthcare providers to resolve barriers to care?

Healthcare Navigators work closely with both patients and healthcare providers to identify and address barriers such as insurance issues, appointment scheduling, or understanding treatment plans. They frequently communicate with medical staff to clarify patient needs and coordinate care, while providing ongoing support and education to patients. Navigators often act as advocates, ensuring that patients receive timely services and understand their healthcare options, which requires strong interpersonal and problem-solving skills. This collaborative approach helps improve patient outcomes and streamlines the care process for everyone involved.

What are Healthcare Navigators?

Healthcare Navigators are professionals who help individuals understand and access health insurance coverage and healthcare services. They assist with enrolling in health insurance plans, explain benefits and eligibility, and provide guidance through complex healthcare systems. Navigators often work for government agencies, non-profits, or healthcare organizations and are trained to provide unbiased information. Their main goal is to ensure people receive the coverage and care they need while helping them overcome barriers related to cost, language, or bureaucracy.

What is the difference between Healthcare Navigator vs Patient Advocate?

AspectHealthcare NavigatorPatient Advocate
CredentialsCertifications like Certified Healthcare Navigator or relevant trainingCertifications such as Certified Patient Advocate or related credentials
Work EnvironmentHospitals, clinics, insurance companies, community health programsHospitals, legal settings, community organizations, healthcare facilities
Employer & IndustryHealthcare providers, insurance companies, government programsHealthcare facilities, legal firms, nonprofit organizations
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsDifferences in advocacy scope, duties, and certification

Healthcare Navigators primarily assist patients in understanding healthcare options and insurance, often working within healthcare organizations or insurance companies. Patient Advocates focus on representing and supporting patients' rights and needs, sometimes in legal or hospital settings. While both roles require knowledge of healthcare systems and certifications, Navigators tend to focus on guidance and enrollment, whereas Advocates emphasize patient rights and legal support.

What are popular job titles related to Healthcare Navigator jobs in Federal Way, WA? For Healthcare Navigator jobs in Federal Way, WA, the most frequently searched job titles are:
What job categories do people searching Healthcare Navigator jobs in Federal Way, WA look for? The top searched job categories for Healthcare Navigator jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Healthcare Navigator jobs? Cities near Federal Way, WA with the most Healthcare Navigator job openings:
Healthcare Navigator jobs near you
Infographic showing various Healthcare Navigator job openings in Federal Way, WA as of May 2026, with employment types broken down into 4% Locum Tenens, 18% Full Time, 76% Part Time, and 2% Nights. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $55,501 per year, or $26.7 per hour.
Care Navigator

Care Navigator

We Care Daily Clinics

Auburn, WA • On-site

$28/hr

Full-time

Posted 5 days ago

Job description

Job Title: Care Navigator
Location: Auburn Clinic
Reports to: Member Experience Manager
Pay: $28/hour.
About We Care Daily Clinics:
Join Our Mission!
We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.
WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.
Position Summary:
The Care Navigator plays a pivotal role in supporting patient care and engagement by providing on-demand peer services, crisis intervention, and de-escalation support. Stationed in the lobby, the Care Navigator serves as a vital resource for patient engagement, pre-registration assistance, and overall care coordination. Acting as a bridge between patients and healthcare providers, the Care Navigator ensures seamless access to services and support throughout the patient's care journey.
Key Responsibilities:
Patient Engagement
  • Assist patients with the Web-App and other pre-registration tasks, ensuring they receive the support needed to navigate their healthcare journey.
Crisis Intervention
  • Provide immediate support for mental health crises, including suicidal or homicidal ideation, by employing motivational interviewing and de-escalation techniques.
Queue Management
  • Monitor patient queues to ensure timely service, alerting the SUD team if a patient has been waiting longer than 5 minutes.
Crisis Support
  • Offer emotional and de-escalation support across departments, helping patients navigate overwhelming feelings and barriers to care.
Administrative Support
  • Manage critical reports, including the 45/90-day report and UA intervention report.
  • Support SUD teams with rooming and patient care as needed.
Departmental Coverage
  • Provide backup support for the PSR desk and the Neighborhood Center.
  • Answer questions related to the SUD/Peer program and assist with overall clinic operations.
Additional Duties:
  • Arrange patient transportation as needed.
  • Generate billable check-ins for peer services.
  • Advocate for patients, helping them overcome barriers to care.
  • Ensure smooth transitions for unenrolled and outreach patients.
Qualifications:
  • Strong interpersonal and communication skills.
  • Experience in crisis intervention and motivational interviewing preferred.
  • Familiarity with healthcare or peer support services is a plus.

The Care Navigator is instrumental in fostering a supportive and accessible healthcare environment, ensuring every patient feels empowered and cared for throughout their journey.
Equal Employment Opportunity (EEO) Statement
We Care Daily Clinics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need-without regard to race, color, religion, creed, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, marital status, disability, veteran status, genetic information, or any other protected status under applicable laws.
Tribal Preference Statement
In accordance with applicable Tribal and Federal laws, Tribal preference will be given to qualified candidates who are members of a federally recognized tribe. We Care Daily Clinics and Indigenous Pact are proud to partner with Tribal communities to expand access to high-quality, culturally grounded care.

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