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Care Management Associate Jobs in Delaware (NOW HIRING)

Christiana Care Health Services

$19.84 - $29.76/hr

Three years of experience in a support role in care management will be considered equivalent to an associate degree in social work or related field/behavioral sciences preferred. * Home health care ...

HomeWell Care Services

Case Manager

Wilmington, DE · On-site

$19 - $21/hr

Associate's or Bachelor's degree in Healthcare, Human Services, Social Work, Nursing, or related field preferred. Experience * Minimum of two (2) years of healthcare, home care, case management, or ...

HomeWell Care Services

Case Manager

Smyrna, DE · On-site

$19 - $21/hr

Associate's or Bachelor's degree in Healthcare, Human Services, Social Work, Nursing, or related field preferred. Experience * Minimum of two (2) years of healthcare, home care, case management, or ...

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Care Management Associate information

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$47K

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How much do care management associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for care management associate in Delaware is $61,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a care management associate?

Care Management Associates are healthcare professionals who support care managers and clinicians in coordinating patient care. Their responsibilities often include scheduling appointments, assisting with care plans, following up with patients, and helping to ensure patients receive the services they need. They play a key role in improving patient outcomes by facilitating communication between patients, providers, and insurance companies. Care Management Associates typically work in hospitals, clinics, or insurance companies and may handle both administrative and patient-facing tasks.

What does a care management associate do?

A care management associate, also known as a case management aide, functions as administrative support in health care and settings that offer medical services. As a care management associate, you support intake processing of cases and applications, often working with case managers or social workers, and your duties include filing paperwork, maintaining case files, updating information, and verifying health insurance information or other benefits. You interact with clients and perform interviews, so you should have excellent verbal and written communication skills. To become a care management associate you must have some formal qualifications and education, typically at least an associate or bachelor’s degree in nursing science and licensure as an RN.

How do care management associates typically collaborate with nurses and social workers in managing patient care?

Care Management Associates work closely with nurses and social workers by coordinating communication and facilitating the flow of information among care team members. They often assist with scheduling appointments, obtaining authorizations, and tracking patient progress to ensure that patients receive timely and appropriate care. This collaboration supports a holistic approach to care management, where each professional contributes their expertise to achieve the best outcomes for patients. As a Care Management Associate, you’ll frequently participate in team meetings and case reviews, helping to address barriers to care and streamline processes.

What are the key skills and qualifications needed to thrive as a care management associate, and why are they important?

To thrive as a Care Management Associate, you need a background in healthcare administration or social services, strong organizational skills, and a minimum of a high school diploma or equivalent. Familiarity with case management software, electronic health records (EHR), and HIPAA compliance is typically required. Excellent communication, empathy, and problem-solving skills are critical for effectively supporting patients and collaborating with healthcare teams. These competencies ensure efficient care coordination, compliance with regulations, and positive outcomes for patients.

What is the difference between Care Management Associate vs Care Coordinator?

AspectCare Management AssociateCare Coordinator
Required CredentialsTypically a bachelor's degree in healthcare, social work, or related field; certification may be preferredSimilar educational background; certifications like Certified Care Coordinator may be advantageous
Work EnvironmentHealthcare facilities, insurance companies, or community health organizationsHospitals, clinics, or insurance providers
Employer & Industry UsageUsed in healthcare management, insurance, and social servicesCommonly employed in healthcare settings to coordinate patient care
Job FocusAssisting with care plans, patient advocacy, and resource coordinationScheduling, patient follow-up, and ensuring care continuity

Both roles involve supporting patient care and require similar educational backgrounds. The Care Management Associate often has a broader focus on care planning and resource management, while the Care Coordinator emphasizes scheduling and care follow-up. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

More about Care Management Associate jobs

What are the most commonly searched types of Care Management jobs in Delaware?

The most popular types of Care Management jobs in Delaware are:

What cities in Delaware are hiring for Care Management Associate jobs?

Cities in Delaware with the most Care Management Associate job openings:

What are popular job titles related to Care Management Associate jobs in DE?

For Care Management Associate jobs in DE, the most frequently searched job titles are:

Care Management Associate jobs near you
Infographic showing various Care Management Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $61,296 per year, or $29.5 per hour.

Case Management Assistant II - M-F, 8a-4:30p; rotat. wknds & hol.

Christiana Care Health Services

On-site

$19.84 - $29.76/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

127th of 888 rated healthcare providers

Job description

Job Details
Case Management Assistant II - M-F, 8a-4:30p; rotating weekends & holidaysPRIMARY FUNCTION:

To support case managers (CM) and social workers (SW) in assisting patients and their families to recognize and utilize internal and external resources to resolve social, emotional, and environmental needs by verifying benefits, obtaining insurance authorizations, calling in referrals and orders to vendors and accurately entering data into clinical information systems.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Provides clerical support to the department
  • Produces standardized reports, as requested, in a timely and accurate fashion
  • Maintains accurate, up-to-date documentation in the departmental records
  • Sets priorities and demonstrates strong sense of urgency
  • Creates, organizes, and maintains departmental files and forms
  • Appropriately schedules meetings taking into consideration the subject, urgency, and time needed
  • Prioritizes and arranges details of patient/family conferences/meetings for department members
  • Performs audit activities under the supervision of the Managers of Case Management
  • Meets with case managers (CM) and social workers (SW) on assigned units each morning at assigned time to discuss discharge planning needs of patients on the unit and status of yesterday's outstanding discharge planning activities
  • Contacts referral agencies to make post discharge arrangements for patients
  • Makes follow up appointments for patients as requested by case managers
  • Notifies CM and/or SW and patient/family of arranged appointments and documents appointments in Cerner
  • Assists CM or SW by offering choice of post-acute providers
  • Notifies designated facilities of need for admission and verifies bed availability
  • Updates facilities of patient's discharge condition and final discharge plans
  • Prints/copies sections of the chart to fax or send to accepting agencies/facilities to promote continuation of patient's treatment plan
  • Arranges transportation as directed by the Case Manager
  • Demonstrates knowledge of discharge planning resources available in the area
  • Documents discharge planning activities in the electronic health record or other location as per department policy or process
  • Communicates with CM and SW regarding the discharge planning status of all patients
  • Collaborates with interdisciplinary care team to discuss patient's discharge plan and needs with the patient/ family or patient representative/care team.
  • Collaborates with CM and SW to obtain choices for post-acute services and document choices per CM policy in Cerner
  • Collaborates with CM and SW to confirm actual and projected discharge date with patient and family/patient representative and verify transportation is arranged
  • Ensures authorization is obtained for post-discharge services, if required, or follow up with facility/payer daily if authorization is not obtained within 24 hours
  • Collaborate with CM and SW to contact referral agencies to make post discharge arrangements for patients including verification of bed availability
  • Update CM and SW on status of assigned discharge planning tasks throughout the day and before leaving for the day
  • Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Performs other related duties as required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • High School diploma or equivalent required.
  • Bachelor degree in social work or related field/behavioral sciences preferred.
  • Three years of experience in a support role in care management will be considered equivalent to an associate degree in social work or related field/behavioral sciences preferred.
  • Home health care and/ or managed care experience preferred.
  • An equivalent combination of education and experience may be substituted.
SPECIAL REQUIREMENTS:

The ability to multitask and work in a high paced work environment.

Hourly Pay Range: $19.84 - $29.76This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Aug 13, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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