1

Card Writer Jobs (NOW HIRING)

Provide clear and professional written and verbal communication Support Team Success & Continuous ... Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute ...

Position Summary The Card Services Specialist plays a critical role in delivering a seamless ... Provide clear and professional written and verbal communication Support Team Success & Continuous ...

Card Generalist

Algona, WA ยท On-site

$19.70 - $21.90/hr

Card Generalist It's a great time to join COMC - Millions of Cards. Endless Joy. Our industry is ... Clear verbal and written communication skills. * Comfortable using computers and standard software ...

Credit Card Specialist Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your ... Excellent communication and customer service skills (both written and verbal) as well as ...

Execute Card Member Appreciation Days or other special promotions at a high level according to ... Excellent communication and customer service skills (both written and verbal) as well as ...

Execute Card Member Appreciation Days or other special promotions at a high level according to ... Excellent communication and customer service skills (both written and verbal) as well as ...

Banking, Payment and Credit Card domain experience * Experience: 10 to 12 Years of industry ... Writing, editing, and proofreading content for accuracy, clarity, and consistency. * Audience ...

SERVICE WRITER Summary: A Service Writer provides excellent customer service, assists in maximizing ... Balance daily sales including cash drawer, credit card and methods of payment during assigned shift

SERVICE WRITER Summary: A Service Writer provides excellent customer service, assists in maximizing ... Balance daily sales including cash drawer, credit card and methods of payment during assigned shift

Technical Writer

Leipsic, OH ยท On-site

$20/hr

Direct Deposit or Cash Card pay options * Medical / Dental Insurance * $20.00 / Hour Employment Type & Shifts * Seasonal * 1st Shift Job Responsibilities * Writing and editing technical documents ...

next page

Showing results 1-20

Card Writer information

See salary details

$13

$38

$66

How much do card writer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for card writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What are Card Writers?

Card Writers are professionals who create written content for greeting cards, such as birthday, holiday, sympathy, and other occasion cards. They craft messages that convey emotions, sentiments, or humor in a concise and impactful way. Card Writers need strong creative writing skills and an understanding of different tones and audiences. Their work is often used by greeting card companies or for custom, independent projects. This role combines creativity with the ability to connect with people through words.

What are some common challenges faced by Card Writers, and how can they be overcome?

Card Writers often face the challenge of consistently generating fresh, engaging, and appropriate messages that resonate with diverse audiences. Balancing creativity with the constraints of tone, length, and occasion can be demanding. To overcome these challenges, it's helpful to stay updated on trends in language and sentiment, seek feedback from peers, and regularly brainstorm new ideas. Collaborating with editors, designers, and marketing teams also ensures that the final product aligns with the brand's vision and customer expectations.

What is the difference between Card Writer vs Greeting Card Designer?

AspectCard WriterGreeting Card Designer
CredentialsWriting skills, sometimes a background in creative writingDesign skills, graphic design experience, creativity
Work EnvironmentMostly office or remote, focused on writingStudio or digital workspace, focused on visual design
Industry UsageUsed by greeting card companies for message contentUsed by greeting card companies for visual and layout design
Search & ComparisonOften compared for content creation rolesCompared for visual and artistic roles in card creation

While both Card Writers and Greeting Card Designers work within the greeting card industry, Card Writers focus on crafting compelling messages and heartfelt content, whereas Greeting Card Designers specialize in creating the visual layout and artwork. Both roles are essential for producing appealing greeting cards, but they require different skill sets and focus areas.

What are the key skills and qualifications needed to thrive as a Card Writer, and why are they important?

To excel as a Card Writer, you need strong creative writing abilities, a keen sense of empathy, and an understanding of language nuances, often supported by a portfolio of writing samples. Familiarity with digital design tools like Adobe Illustrator or Canva and basic editing software is typically beneficial. Attention to detail, originality, and excellent communication skills help a Card Writer craft messages that resonate emotionally with diverse audiences. These skills are crucial for producing meaningful, memorable cards that connect with customers and fulfill the intended purpose of the message.
More about Card Writer jobs
What cities are hiring for Card Writer jobs? Cities with the most Card Writer job openings:
What states have the most Card Writer jobs? States with the most job openings for Card Writer jobs include:
Infographic showing various Card Writer job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 15% Full Time, 76% Part Time, and 5% Contract. Highlights an 54% Physical, 2% Hybrid, and 44% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Card Services Specialist

Card Services Specialist

Metro Credit Union

Chelsea, MA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Company Overview
Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.
Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.
Position Summary
The Card Services Specialist plays a critical role in delivering a seamless, accurate, and secure experience for members across all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver, process expert, and key partner to both members and internal teams. The ideal candidate thrives in a fast-paced environment, demonstrates strong investigative skills, and is committed to exceptional service.
Responsibilities include operational processing, card dispute management, regulatory compliance, system troubleshooting, fraud monitoring, and ongoing collaboration across the organization.
What You'll Do
Be the Go-To Expert
  • Act as a subject matter expert for branch teams and internal partners requiring assistance with card, terminal, and transaction-related inquiries
  • Provide clear, timely, and accurate support for escalated member and employee issues
  • Support troubleshooting for plastics, terminals, phone queue escalations, and member outreach needs

Card Operations & Daily Processing
  • Review and process daily and monthly card operations reports, including card issuance, unposted transactions, returned plastics, returned credit card payments, address changes, regulatory compliance items, and other processor reports
  • Perform daily ATM settlement balancing and submit reconciled reports and adjustments to Accounting.
  • Monitor ATM/ITM deposits for red flags or suspicious activity and collaborate promptly with the Fraud team
  • Process and execute required tasks to support debit and credit card lifecycle management

Investigate & Resolve Member Issues & Disputes
  • Work directly with the card processor to initiate, research, troubleshoot, and resolve card and ATM transaction disputes
  • Open and manage cases with the card processor, ensuring accurate updates and system corrections
  • Ensure compliance with the Card Act, Visa regulations, Reg E, Reg Z, and internal policies
  • Complete all components of the dispute workflow, including:
    • Interview and intake
    • Transaction research
    • Chargeback processing
    • Merchant responses
    • Applicable monetary credit posting
    • Member communication
    • Troubleshooting and documentation

Cross-Functional Communication & Workflow Management
  • Monitor and complete incoming contact events, ATM eForms, and emails from internal departments throughout the day
  • Collaborate with colleagues enterprise-wide to ensure timely and accurate resolution of member-impacting issues
  • Provide clear and professional written and verbal communication

Support Team Success & Continuous Improvement
  • Participate in special projects and additional duties as assigned by management
  • Demonstrate adaptability as processes, technologies, and member needs evolve
  • Maintain awareness of operational risks and contribute to process improvement efforts

What You'll Bring
Education & Experience
  • High school diploma or equivalent required (strongly preferred)
  • Minimum of 2 years of banking, card operations, or financial services experience strongly preferred
  • Experience with debit and credit card processing systems an
  • operating platforms required

Skills & Competencies
  • Strong attention to detail with a focus on accuracy and risk awareness
  • Solid understanding of banking regulations, including Reg E, Reg Z, and the Card Act
  • Ability to learn and maintain knowledge of lending and compliance regulations
  • Excellent verbal and written communication skills
  • Strong problem-solving mindset with curiosity and initiative
  • Ability to prioritize tasks, manage workload, and remain focused under pressure
  • High comfort level with technology and frequent computer use
  • Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute processing systems
  • Demonstrated adaptability, dependability, teamwork, and service excellence

Work Environment
  • Primarily office-based; hybrid eligible after onboarding
  • Highly stationary role with extensive computer use

Hybrid Policy
  • Minimum of 3 days in-office per week
  • 30 days in-office required for onboarding

Why Join Our Team
Comprehensive Benefits
Health, Dental, and Vision coverage for employees working a minimum of 20 hours per week; Metro provides assistance toward premiums and copays and offers 100% coverage on prescription copays
Annual bonuses - All staff eligible for an annual bonus and an annual (vesting) retention bonus
Time off - Three weeks of paid vacation per year and 11 paid holidays
401(k) retirement - Matching plan and Safe Harbor Plan; Metro contributes 3% regardless of employee contribution
Wellness programs - Wellness incentives, Employee Assistance Program, Flexible Spending Account, Prescription Drug Program, and a range of voluntary benefits (LTD, STD, AD&D)
Financial wellness - Access to no-interest loans and $150 per quarter reimbursement for wellness and lifestyle expenses
Pet insurance - Discounts on pet insurance
Career growth - Strong growth opportunities with individualized development plans
Tuition assistance - Position-related or job-related tuition assistance (one-year eligibility)
Training programs - Superb in-house training programs
Work environment - A growing, dynamic environment with a strong culture and exceptional team members
Growth & Development
  • Strong growth opportunities to achieve long-term career goals at Metro
  • Individual Development Plan
  • Position-related or job-related tuition assistance (one-year eligibility)
  • Superb in-house training programs
  • Growing, dynamic environment with a strong culture and an exceptional team of co-workers

Compensation Disclosure
$54,000 - $73,000
The salary range listed provides a general guideline for this role. Compensation is based on experience, unique strengths, and the impact you are expected to make. In addition to base salary, we offer a comprehensive benefits package and additional perks that enhance total compensation.
About Metro Credit Union
Established in 1926, Metro Credit Union is the largest state-chartered credit union in Massachusetts, with 18 branches, more than 220,000 members, and $3.4 billion in assets. Metro is a high-performing, financially sound, not-for-profit financial cooperative owned by and operated for its members. Our mission is to help local individuals, businesses, and nonprofit organizations reach their goals by providing quality banking solutions that support economic vitality and strengthen the communities we serve.