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Card Writer Jobs (NOW HIRING)

Metro Credit Union

Card Services Specialist

Chelsea, MA · On-site

$150/day

Provide clear and professional written and verbal communication Support Team Success & Continuous ... Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute ...

metrocu

Card Services Specialist

Chelsea, MA

Position Summary The Card Services Specialist plays a critical role in delivering a seamless ... Provide clear and professional written and verbal communication Support Team Success & Continuous ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

Description What You'll Be Doing The Credit Card Specialist will oversee all daily activities ... Excellent written, verbal and interpersonal communication skills * Strong attention to detail

New

BANK IOWA

Credit Card Specialist

West Des Moines, IA · On-site

Description: What You'll Be Doing The Credit Card Specialist will oversee all daily activities ... Excellent written, verbal and interpersonal communication skills * Strong attention to detail

New

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

Description What You'll Be Doing The Credit Card Specialist will oversee all daily activities ... Excellent written, verbal and interpersonal communication skills * Strong attention to detail

New

CNB Bank

CNB Bank, Credit Card Associate

Clearfield, PA · On-site

Job Type Full-time Description The Credit Card Associate supports the bank's credit card related ... Possesses professional communication and interpersonal skills to write and speak effectively both ...

Check Out My Card LLC

Card Generalist

Algona, WA · On-site

$19.70 - $21.90/hr

Card Generalist It's a great time to join COMC - Millions of Cards. Endless Joy. Our industry is ... Clear verbal and written communication skills. * Comfortable using computers and standard software ...

Hirekeyz Inc

Technical Writer

Berkeley Heights, NJ · On-site

Banking, Payment and Credit Card domain experience * Experience: 10 to 12 Years of industry ... Writing, editing, and proofreading content for accuracy, clarity, and consistency. * Audience ...

Scheels

Credit Card Specialist

Eden Prairie, MN · On-site

Credit Card Specialist Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your ... Excellent communication and customer service skills (both written and verbal) as well as ...

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Card Writer information

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$13

$38

$66

How much do card writer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for card writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What are Card Writers?

Card Writers are professionals who create written content for greeting cards, such as birthday, holiday, sympathy, and other occasion cards. They craft messages that convey emotions, sentiments, or humor in a concise and impactful way. Card Writers need strong creative writing skills and an understanding of different tones and audiences. Their work is often used by greeting card companies or for custom, independent projects. This role combines creativity with the ability to connect with people through words.

What is a card writer?

A card writer is a person who creates personalized messages, designs, or content for greeting cards, often working in the greeting card industry or as a freelance artist. The role may involve skills in writing, graphic design, and understanding customer preferences, and can require attention to detail and creativity.

How to become a card writer?

To become a card writer, you typically need strong writing skills, creativity, and attention to detail. Gaining experience through writing samples or a portfolio is helpful, and familiarity with design tools or card templates can be advantageous. Some positions may require knowledge of specific themes or target audiences, and a flexible schedule can be beneficial for meeting deadlines.

What are some common challenges faced by Card Writers, and how can they be overcome?

Card Writers often face the challenge of consistently generating fresh, engaging, and appropriate messages that resonate with diverse audiences. Balancing creativity with the constraints of tone, length, and occasion can be demanding. To overcome these challenges, it's helpful to stay updated on trends in language and sentiment, seek feedback from peers, and regularly brainstorm new ideas. Collaborating with editors, designers, and marketing teams also ensures that the final product aligns with the brand's vision and customer expectations.

How can I get paid to write greeting cards?

Card writers can earn money by creating greeting card messages for publishers or companies, often through freelance work or employment with greeting card companies. Developing strong writing skills, understanding target audiences, and building a portfolio can help secure paid opportunities in this field.

How much do card writers make?

Card writers typically earn between $10 and $25 per hour, depending on experience, skill level, and whether they work freelance or for a company. Salaries can vary based on the complexity of the cards and the volume of work completed.

What is the difference between Card Writer vs Greeting Card Designer?

AspectCard WriterGreeting Card Designer
CredentialsWriting skills, sometimes a background in creative writingDesign skills, graphic design experience, creativity
Work EnvironmentMostly office or remote, focused on writingStudio or digital workspace, focused on visual design
Industry UsageUsed by greeting card companies for message contentUsed by greeting card companies for visual and layout design
Search & ComparisonOften compared for content creation rolesCompared for visual and artistic roles in card creation

While both Card Writers and Greeting Card Designers work within the greeting card industry, Card Writers focus on crafting compelling messages and heartfelt content, whereas Greeting Card Designers specialize in creating the visual layout and artwork. Both roles are essential for producing appealing greeting cards, but they require different skill sets and focus areas.

What are the key skills and qualifications needed to thrive as a Card Writer, and why are they important?

To excel as a Card Writer, you need strong creative writing abilities, a keen sense of empathy, and an understanding of language nuances, often supported by a portfolio of writing samples. Familiarity with digital design tools like Adobe Illustrator or Canva and basic editing software is typically beneficial. Attention to detail, originality, and excellent communication skills help a Card Writer craft messages that resonate emotionally with diverse audiences. These skills are crucial for producing meaningful, memorable cards that connect with customers and fulfill the intended purpose of the message.
More about Card Writer jobs
What cities are hiring for Card Writer jobs? Cities with the most Card Writer job openings:
What states have the most Card Writer jobs? States with the most job openings for Card Writer jobs include:
What job categories do people searching Card Writer jobs look for? The top searched job categories for Card Writer jobs are:
Card Writer jobs near you
Infographic showing various Card Writer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 2% Part Time, and 2% Contract. Highlights an 61% Physical, 2% Hybrid, and 37% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Card Services Specialist

Card Services Specialist

Metro Credit Union

Chelsea, MA • On-site

$150/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Position Summary
The Card Services Specialist plays a critical role in delivering a seamless, accurate, and secure experience for members across all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver, process expert, and key partner to both members and internal teams. The ideal candidate thrives in a fast-paced environment, demonstrates strong investigative skills, and is committed to exceptional service.
Responsibilities include operational processing, card dispute management, regulatory compliance, system troubleshooting, fraud monitoring, and ongoing collaboration across the organization.
What You'll Do
Be the Go-To Expert
  • Act as a subject matter expert for branch teams and internal partners requiring assistance with card, terminal, and transaction-related inquiries
  • Provide clear, timely, and accurate support for escalated member and employee issues
  • Support troubleshooting for plastics, terminals, phone queue escalations, and member outreach needs

Card Operations & Daily Processing
  • Review and process daily and monthly card operations reports, including card issuance, unposted transactions, returned plastics, returned credit card payments, address changes, regulatory compliance items, and other processor reports
  • Perform daily ATM settlement balancing and submit reconciled reports and adjustments to Accounting.
  • Monitor ATM/ITM deposits for red flags or suspicious activity and collaborate promptly with the Fraud team
  • Process and execute required tasks to support debit and credit card lifecycle management

Investigate & Resolve Member Issues & Disputes
  • Work directly with the card processor to initiate, research, troubleshoot, and resolve card and ATM transaction disputes
  • Open and manage cases with the card processor, ensuring accurate updates and system corrections
  • Ensure compliance with the Card Act, Visa regulations, Reg E, Reg Z, and internal policies
  • Complete all components of the dispute workflow, including:
    • Interview and intake
    • Transaction research
    • Chargeback processing
    • Merchant responses
    • Applicable monetary credit posting
    • Member communication
    • Troubleshooting and documentation

Cross-Functional Communication & Workflow Management
  • Monitor and complete incoming contact events, ATM eForms, and emails from internal departments throughout the day
  • Collaborate with colleagues enterprise-wide to ensure timely and accurate resolution of member-impacting issues
  • Provide clear and professional written and verbal communication

Support Team Success & Continuous Improvement
  • Participate in special projects and additional duties as assigned by management
  • Demonstrate adaptability as processes, technologies, and member needs evolve
  • Maintain awareness of operational risks and contribute to process improvement efforts

What You'll Bring
Education & Experience
  • High school diploma or equivalent required (strongly preferred)
  • Minimum of 2 years of banking, card operations, or financial services experience strongly preferred
  • Experience with debit and credit card processing systems an
  • operating platforms required

Skills & Competencies
  • Strong attention to detail with a focus on accuracy and risk awareness
  • Solid understanding of banking regulations, including Reg E, Reg Z, and the Card Act
  • Ability to learn and maintain knowledge of lending and compliance regulations
  • Excellent verbal and written communication skills
  • Strong problem-solving mindset with curiosity and initiative
  • Ability to prioritize tasks, manage workload, and remain focused under pressure
  • High comfort level with technology and frequent computer use
  • Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute processing systems
  • Demonstrated adaptability, dependability, teamwork, and service excellence

Why Join Our Team
Compensation & Benefits Summary
Comprehensive Health Coverage
Health, Dental, and Vision coverage for employees working minimum 20 hours per week. Metro provides assistance toward premiums and copays and offers 100% coverage on prescription copays through the Prescription Drug Program.
Time Off
Three weeks of paid vacation per year and 11 paid holidays, supporting work-life balance from day one.
Competitive Compensation
Annual bonuses for all staff, including both annual performance bonus and annual vesting retention bonus.
Robust Retirement Benefits
401(k) retirement matching plan and Safe Harbor Plan. Metro contributes 3% regardless of employee contribution, ensuring your financial future is secured.
Wellness & Financial Support
Wellness incentives, Employee Assistance Program, Flexible Spending Account, and range of voluntary benefits including LTD, STD, and AD&D. Access to no-interest loans and $150 per quarter reimbursement for wellness and lifestyle expenses.
Career Development
Strong growth opportunities with individualized development plans. Position-related tuition assistance available after one year of eligibility. Superb in-house training programs to build your skills.
Additional Perks
Discounts on pet insurance. A growing, dynamic work environment with strong culture and exceptional team members who are passionate about serving our community. Additional benefits include wellness reimbursements, tuition assistance, and professional development opportunities.
Hybrid Policy Eligibility
  • Minimum days in office per week: 3 (Tuesday and Wednesday required).

  • Minimum days in office for onboarding: 90 days.

  • 4x10 eligible: Yes.

Compensation Disclosure
$26.00 - $35.00/ hour.
The salary range listed provides a general expectation for the role. Final compensation is based on experience, unique strengths, and the impact you are expected to make. Metro also offers a competitive benefits package and additional perks that contribute to total compensation.
Ready to Make an Impact?
At Metro Credit Union, we believe our employees are our greatest asset. We are committed to creating a work environment where you can thrive professionally while maintaining work-life balance. From comprehensive benefits and competitive compensation to opportunities for growth and development, we invest in your success. Join a team where your work makes a real difference in protecting our members and strengthening our community.
About Metro Credit Union
Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.4 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.
Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.

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