ZipRecruiter

Log In

1

Card Disputes Jobs (NOW HIRING)

Hancock

Accounting Specialist

Casco, ME · On-site

$28 - $30/hr

Review corporate credit card activity * Process customer refunds and bad debt schedules * Assist with credit card disputes, gift cards, and petty cash * Provide backup support to Accounts Payable as ...

UCCU

MSR

Orem, UT · On-site

Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...

UCCU

MSR

Lehi, UT · On-site

Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...

Engine

Fraud Analyst

Manage card disputes and chargebacks through the full lifecycle - documentation, representment, and resolution * Document every case to the standard required for Suspicious Activity Report (SAR ...

previous page

Showing results 41-60

All JobsLegal JobsLegal Specialist JobsMediator JobsCard Disputes Jobs

Card Disputes information

See salary details

$13

$21

$28

How much do card disputes jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for card disputes in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.08 per hour, depending on experience, location, and employer.

What is a card dispute?

Card disputes occur when a customer challenges a transaction on their debit or credit card, usually due to unauthorized charges, billing errors, or dissatisfaction with a purchase. The bank or card issuer investigates the claim, communicates with the merchant, and determines whether to reverse the transaction. Card dispute specialists handle these cases, ensuring compliance with regulations and protecting both customers and financial institutions from fraud and errors.

What are some common challenges faced in a card disputes role and how can they be managed effectively?

Professionals in Card Disputes often encounter challenges such as high case volumes, tight regulatory deadlines, and complex fraud investigations. Managing these effectively requires strong attention to detail, excellent organizational skills, and a solid understanding of compliance requirements such as Regulation E and chargeback rules. Collaboration with fraud analysts, customer service teams, and external parties like payment networks is common. Staying up-to-date with evolving fraud trends and leveraging automation tools can also help streamline the dispute resolution process.

What are the key skills and qualifications needed to thrive in a card disputes role, and why are they important?

To thrive in a Card Disputes role, you need strong analytical skills, attention to detail, and a solid understanding of banking regulations and payment card industry standards, often supported by experience in financial services. Familiarity with dispute management systems, fraud detection tools, and relevant compliance software is typically required. Excellent communication, problem-solving abilities, and customer service skills help in efficiently resolving disputes and handling sensitive customer interactions. These competencies are essential to ensure accuracy, regulatory compliance, and customer satisfaction in managing card-related issues.

What is the difference between Card Disputes vs Credit Card Customer Service Representative?

AspectCard DisputesCredit Card Customer Service Representative
Primary RoleHandling and resolving disputes related to unauthorized or incorrect charges on credit cardsAssisting customers with account inquiries, payments, and general credit card questions
Required SkillsKnowledge of fraud protocols, dispute processes, attention to detailCustomer service skills, communication, basic product knowledge
Work EnvironmentFinancial institutions, call centers, online dispute platformsBank branches, call centers, customer support centers

While both roles involve working with credit card accounts, Card Disputes specialists focus on resolving specific issues related to fraudulent or incorrect charges, whereas Credit Card Customer Service Representatives handle general customer inquiries and account management. Understanding these differences helps in choosing the right career path or job search focus.

More about Card Disputes jobs

What cities are hiring for Card Disputes jobs?

Cities with the most Card Disputes job openings:

What states have the most Card Disputes jobs?

States with the most job openings for Card Disputes jobs include:

What job categories do people searching Card Disputes jobs look for?

The top searched job categories for Card Disputes jobs are:

Card Disputes jobs near you
Infographic showing various Card Disputes job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,539 per year, or $21.9 per hour.

Senior Card & Payment Specialist | Card Services | Credit Union

State College, PA • On-site

Arize Federal Credit Union
Finance and Insurance • 11 - 50 employees
Learn more about Arize Federal Credit Unionexternal

$54K - $59K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Opportunity

Arize Federal Credit Union is seeking an experienced Senior Card & Payment Specialist to serve as our primary resource for card and payment services. This position is responsible for the day-to-day administration of debit and credit cards, ATMs, digital wallets, and other payment channels, while providing knowledgeable support to members and associates.

The Senior Card & Payment Specialist also plays an important role in fraud and dispute management, payment settlements and reconciliations, vendor and system administration, regulatory compliance, and identifying opportunities to improve the security, efficiency, and overall member payment experience.


Benefits & Perks

  • Incentive Plan – Annual
  • Generous PTO and Paid Holidays
  • Medical, Dental, and Vision Coverage
  • Life Insurance & Disability Coverage
  • Flexible Spending Accounts
  • 401(k) Plan
  • 10% Employer Retirement Contribution
    • 3% Safe Harbor after 1 month (100% vested)
    • 7% additional contribution after 12 months
  • We are committed to developing our people and preparing them for future opportunities.

What You'll Do

  • Administer the full lifecycle of debit and credit cards, including issuance, activation, replacement, maintenance, status changes, and closures.
  • Serve as the primary resource for card-related questions from members and associates.
  • Monitor card fraud alerts, investigate unauthorized transactions, and process debit and credit card disputes and chargebacks.
  • Coordinate daily card, ATM, and payment settlements and reconciliations.
  • Administer card processing systems and related applications, including user access, security permissions, maintenance, and operational support.
  • Serve as the primary day-to-day contact for card and payment vendors, networks, CUSOs, and other third-party providers.
  • Coordinate vendor reviews, audits, certifications, security processes, and issue resolution.
  • Help ensure compliance with PCI DSS, payment network requirements, applicable regulations, and Credit Union policies.
  • Administer ATM, digital wallet, and other payment channel services and assist with complex transaction issues.
  • Support the implementation and administration of new payment technologies and services.
  • Provide training, guidance, and procedures to branch and Member Services staff regarding card and payment services.
  • Monitor fraud, payment, technology, and industry trends and recommend improvements to security, controls, efficiency, and the member experience.


What You'll Bring 

  • Bachelor’s degree, relevant industry certifications, or an equivalent combination of education and applicable experience.
  • 3–5 years of similar or related experience.
  • Experience with card services, payment processing, fraud, disputes, chargebacks, or related financial services operations.
  • Strong attention to detail and a commitment to accuracy.
  • Strong written and verbal communication skills.
  • Ability to organize priorities and move effectively between multiple responsibilities.
  • Critical thinking and problem-solving skills.
  • Ability to work effectively with members, associates, vendors, and other business partners.
  • Ability to maintain confidentiality and use diplomacy and sound judgment when resolving issues.


Who We Are

Arize Federal Credit Union is devoted to serving our members and our community by providing financial solutions to everyday challenges and improving financial well-being. We are a $175M and growing community-chartered credit union serving nine counties across Central Pennsylvania, with local decision-making and a culture built around teamwork, service, development, and community involvement.

Arize Federal Credit Union is committed to equal employment opportunity and providing a workplace free from discrimination and harassment.

We are committed to an accessible hiring process. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at careers@arizefcu.org.