MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Process and investigate debit card disputes in accordance with REG E and VISA regulations. Process dispute chargebacks and monitor chargeback ...
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Process and investigate debit card disputes in accordance with REG E and VISA regulations. Process dispute chargebacks and monitor chargeback ...
Card Expert - Contact Center
Wichita, KS · On-site
Process customer card disputes and requests * Monitor, process, and complete transactions and appropriate documentation per customers request * Monitor electronic communication from multiple digital ...
Card Expert - Contact Center
Wichita, KS · On-site
Process customer card disputes and requests * Monitor, process, and complete transactions and appropriate documentation per customers request * Monitor electronic communication from multiple digital ...
Dispute Specialist
$20 - $23.53/hr
The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role ...
Dispute Specialist
$20 - $23.53/hr
The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role ...
Process customer card disputes and requests * Monitor, process, and complete transactions and appropriate documentation per customers request * Monitor electronic communication from multiple digital ...
Process customer card disputes and requests * Monitor, process, and complete transactions and appropriate documentation per customers request * Monitor electronic communication from multiple digital ...
Dispute Specialist
Santa Fe, NM · On-site
$20 - $23.53/hr
The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role ...
Quick apply
Dispute Specialist
Santa Fe, NM · On-site
$20 - $23.53/hr
The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role ...
ATM/Card Services Rep I or II (full-time)
Fresno, CA · On-site
$19.07 - $31.88/hr
This is position is primarily assigned to the VISA/Debit card disputes and fraud team, however they may work throughout the units within the department based upon the needs of the division. Other ...
ATM/Card Services Rep I or II (full-time)
Fresno, CA · On-site
$19.07 - $31.88/hr
This is position is primarily assigned to the VISA/Debit card disputes and fraud team, however they may work throughout the units within the department based upon the needs of the division. Other ...
ATM/Card Services Rep I or II (full-time)
Fresno, CA · On-site
$19.07 - $31.88/hr
This is position is primarily assigned to the VISA/Debit card disputes and fraud team, however they may work throughout the units within the department based upon the needs of the division. Other ...
ATM/Card Services Rep I or II (full-time)
Fresno, CA · On-site
$19.07 - $31.88/hr
This is position is primarily assigned to the VISA/Debit card disputes and fraud team, however they may work throughout the units within the department based upon the needs of the division. Other ...
Senior Card Operations Associate
Honolulu, HI · On-site
$43K - $60K/yr
... disputes. Assists with planning, evaluating, and administering card operations and functions. Qualifications/Experience * 2-4 years of related experience in Card Operations. * Knowledge of ATMs and ...
Senior Card Operations Associate
Honolulu, HI · On-site
$43K - $60K/yr
... disputes. Assists with planning, evaluating, and administering card operations and functions. Qualifications/Experience * 2-4 years of related experience in Card Operations. * Knowledge of ATMs and ...
Senior Card Operations Associate
Honolulu, HI · On-site
$43K - $60K/yr
... disputes. Assists with planning, evaluating, and administering card operations and functions. Qualifications/Experience * 2-4 years of related experience in Card Operations. * Knowledge of ATMs and ...
Senior Card Operations Associate
Honolulu, HI · On-site
$43K - $60K/yr
... disputes. Assists with planning, evaluating, and administering card operations and functions. Qualifications/Experience * 2-4 years of related experience in Card Operations. * Knowledge of ATMs and ...
Card Services Representative
Pasadena, CA · On-site
$19.37 - $26.75/hr
Process ATM/Debit/Credit card disputes and fraud claims accordance with regulatory rules and Visa guidelines. Maintains dispute tracking, vendor communications, and general ledger balancing * Files ...
Quick apply
Card Services Representative
Pasadena, CA · On-site
$19.37 - $26.75/hr
Process ATM/Debit/Credit card disputes and fraud claims accordance with regulatory rules and Visa guidelines. Maintains dispute tracking, vendor communications, and general ledger balancing * Files ...
Card Services Representative
$16.75 - $21/hr
Process ATM/Debit/Credit card disputes and fraud claims accordance with regulatory rules and Visa guidelines. Maintains dispute tracking, vendor communications, and general ledger balancing * Files ...
Card Services Representative
$16.75 - $21/hr
Process ATM/Debit/Credit card disputes and fraud claims accordance with regulatory rules and Visa guidelines. Maintains dispute tracking, vendor communications, and general ledger balancing * Files ...
Card Services Representative
Pasadena, CA · On-site
$19.37 - $24.21/hr
Process ATM/Debit/Credit card disputes and fraud claims accordance with regulatory rules and Visa guidelines. Maintains dispute tracking, vendor communications, and general ledger balancing * Files ...
Card Services Representative
Pasadena, CA · On-site
$19.37 - $24.21/hr
Process ATM/Debit/Credit card disputes and fraud claims accordance with regulatory rules and Visa guidelines. Maintains dispute tracking, vendor communications, and general ledger balancing * Files ...
Accounting Clerk
$18 - $23/hr
Maintaining daily credit card spreadsheets, researching credit card disputes, travel agent commissions and other tasks as needed Skills and Qualifications: * Applicable degree in Accounting preferred ...
Accounting Clerk
$18 - $23/hr
Maintaining daily credit card spreadsheets, researching credit card disputes, travel agent commissions and other tasks as needed Skills and Qualifications: * Applicable degree in Accounting preferred ...
Process card orders, blocks, travel notices and daily card reports. Assess early detection of fraud, perform investigations, and complete documentation related to card disputes/chargebacks. Perform ...
Process card orders, blocks, travel notices and daily card reports. Assess early detection of fraud, perform investigations, and complete documentation related to card disputes/chargebacks. Perform ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Accounting Clerk
Sun Valley, ID · On-site
$18 - $23/hr
Maintaining daily credit card spreadsheets, researching credit card disputes, travel agent commissions and other tasks as needed Skills and Qualifications: * Applicable degree in Accounting preferred ...
Accounting Clerk
Sun Valley, ID · On-site
$18 - $23/hr
Maintaining daily credit card spreadsheets, researching credit card disputes, travel agent commissions and other tasks as needed Skills and Qualifications: * Applicable degree in Accounting preferred ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card ...
Credit Card Disputes domain knowledge A proven hunger to learn new technologies and translate them into working software Expertise in PRPC Integration with external systems in an enterprise ...
Credit Card Disputes domain knowledge A proven hunger to learn new technologies and translate them into working software Expertise in PRPC Integration with external systems in an enterprise ...
Card Disputes information
See salary details
$13.70 - $15.01
1% of jobs
$15.01 - $16.32
3% of jobs
$16.32 - $17.64
6% of jobs
$17.64 - $18.95
5% of jobs
$20.19 is the 25th percentile. Wages below this are outliers.
$18.95 - $20.26
10% of jobs
$20.26 - $21.57
14% of jobs
The median wage is $21.99 / hr.
$21.57 - $22.88
33% of jobs
$23.11 is the 75th percentile. Wages above this are outliers.
$22.88 - $24.19
15% of jobs
$24.19 - $25.50
6% of jobs
$25.50 - $26.81
4% of jobs
$26.81 - $28.13
2% of jobs
$13
$21
$28
How much do card disputes jobs pay per hour?
What job makes $10,000 a month without a degree?
What are card disputes?
What is the 3 month rule for jobs?
What is the difference between Card Disputes vs Credit Card Customer Service Representative?
| Aspect | Card Disputes | Credit Card Customer Service Representative |
|---|---|---|
| Primary Role | Handling and resolving disputes related to unauthorized or incorrect charges on credit cards | Assisting customers with account inquiries, payments, and general credit card questions |
| Required Skills | Knowledge of fraud protocols, dispute processes, attention to detail | Customer service skills, communication, basic product knowledge |
| Work Environment | Financial institutions, call centers, online dispute platforms | Bank branches, call centers, customer support centers |
While both roles involve working with credit card accounts, Card Disputes specialists focus on resolving specific issues related to fraudulent or incorrect charges, whereas Credit Card Customer Service Representatives handle general customer inquiries and account management. Understanding these differences helps in choosing the right career path or job search focus.
What are the key skills and qualifications needed to thrive in a Card Disputes role, and why are they important?
How much does a chargeback analyst make?
What are some common challenges faced in a Card Disputes role and how can they be managed effectively?
What jobs pay 2000 a day?

Full-time
Posted 13 days ago
Job description
We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The PositionJob TitleDeposit Operations Specialist I - Card ServicesJob DescriptionSUMMARY
This position is responsible for providing exceptional customer service to bank customers as well as representatives at the Community Banks in regard to card issuance, card maintenance, and cardholder disputes.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Process and investigate debit card disputes in accordance with REG E and VISA regulations. Process dispute chargebacks and monitor chargeback reports. Daily card balancing and GL recons. Provide support to Community Banks for card-related requests and research via Salesforce cases and phone support. Perform card maintenance such as status changes, limit changes, VISA Account Updater changes, and travel notes. Assist with fraud block inquiries and removals. Process the card file to the vendor for card issuance via mail. Monitor and fulfill instant issue card stock orders for Community Banks.Assist the supervisor/manager with system tests that support system changes/updates.
ADDITIONAL DUTIES AND RESPONSIBILITIES
- Completes various card-related reports and logs as assigned
- Watch for possible debit card fraud trends and report to management
- Completes all required compliance exams on a yearly basis
- Adherence to all First United Policies and Procedures
- Other duties as assigned by the supervisor/manager
Education and Work Experience
- High school diploma or GED required
- Two years of banking experience required
- Two years of customer service required
- Knowledge of financial institution policies and procedures preferred
- Knowledge of debit card processing preferred
Technical/Functional Competencies
- Superior customer service skills required and relates well with customers and employees by all means of communication, including written, verbal, and non-verbal
- Basic mathematics to solve problems
- Demonstrates good judgment
- Proficient in the use of the internet and Microsoft products: Word, Excel, and Outlook
- Demonstrates dependability through good attendance and adherence to timelines and schedules
- Ability to manage time effectively and work independently, without close supervision
- Ability to effectively read, write, and verbally communicate with customers and coworkers
- Good understanding of bank operations, products, and services required
- Willingness to accept additional responsibilities
- Takes initiative in the completion of products
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by the supervisor to meet the ongoing needs of the organization.
All Locations:Plano-ParkwoodIf any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at HR@firstunitedbank.com for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.About First United Bank & Trust
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Oakland, MD, US
Year founded
1900